Are you passionate about exercise?
Do you love building community and fostering connection through sport?
Make a difference as part of a small, committed team powered by purpose!
About The Gym Lab
The Gym Lab is more than just a gym.
As the community fitness hub of the North Somerset Sports Foundation, every membership helps support a charity dedicated to improving lives through sport, health and wellbeing.
Based in Clevedon, we provide an inclusive and welcoming environment where people of all ages and abilities can improve their physical, mental and social wellbeing.
Alongside our fully equipped gym, we are proud to be Clevedon's only HYROX-affiliated gym, offering a wide range of member-inclusive classes including HYROX, Spin, Pilates and Yoga.
By joining The Gym Lab team, you'll become part of an organisation that is making a real difference across North Somerset every day.
About the job.
Ours is not just another gym job!
At The Gym Lab, every shift contributes to something bigger.
As part of the North Somerset Sports Foundation, a registered charity, the income generated through our gym helps fund life-changing community programmes including youth development, education, rehabilitation, health and wellbeing initiatives, and opportunities for people who may otherwise face barriers to participation.
This is a varied, hands-on and people-focused role where no two days are the same.
One moment you may be welcoming a new member to the gym, the next supporting a community fitness session, assisting with a large community event or ensuring our site remains safe, clean and welcoming for everyone who visits.
As our new Gym Assistant, you will:
Create outstanding guest experiences.
- Welcome members and visitors, delivering excellent customer service.
- Manage check-ins, bookings and membership enquiries.
- Support reception duties and membership sales.
Offer support and assistance
- Assist members with the safe use of gym equipment.
- Provide basic fitness guidance within Level 2 scope.
- Support inductions, member engagement and retention.
Support our community
- Help create a welcoming and inclusive environment for all users.
- Support the delivery of community health, wellbeing and sports activities where required.
- Act as a positive ambassador for The Gym Lab and North Somerset Sports Foundation.
Uphold our standards
- Maintain high standards of cleanliness across the gym, changing areas and wider site.
- Follow cleaning schedules and hygiene procedures.
Care for community facilities
- Open and prepare facilities for daily use.
- Complete closing procedures, including cleaning and securing the site.
- Support the operation of the 3G pitch and carry out routine facility checks.
Keep our community safe
- Conduct routine daily health and safety checks.
- Report hazards, faults and maintenance issues.
- Support compliance with health and safety procedures.
Connect with our members
- Engage with our members - have a chat and serve drinks where required.
- Follow our food hygiene and safety standards.
Respond quickly
- Follow emergency procedures and support incident response.
- Provide first aid where qualified - full training will be given.
About you.
We need you to
- Understand the importance of delivering best in class customer service and be a great communicator
- Be friendly and approachable
- Be a great team player whilst being proactive and work independently
- Have an awareness of gym health and safety practices
- Be active, not reactive. We love self motivated and dynamic people who do a job before being asked!
Ideally, you will also have
- Level 2 Fitness Instructor / Gym Instructor Qualification (Required)
- First Aid at Work Qualification - we will provide this
What We Offer
- A role with purpose, helping to improve lives through sport, health and wellbeing where no two days are the same
- The opportunity to join a passionate and supportive team committed to making a difference in the local community.
- Free Gym Lab membership.
- Ongoing training and development opportunities.
- Opportunities to grow and progress within a growing organisation.
Sound good? Want to be part of something bigger?
At The Gym Lab, every membership, every session, every interaction and every job helps support our wider charitable mission.
If you're looking for a role with purpose, variety and the opportunity to make a real difference in your community, we'd love to hear from you.
We operate a safer recruitment process and all appointments are subject to satisfactory pre-employment checks, including references and Enhanced DBS clearance.
Apply today!!
Safeguarding.
The North Somerset Sports Foundation is committed to safeguarding and promoting the welfare of children, young people and adults at risk. Safeguarding is everyone’s responsibility and we expect all staff and volunteers to share our commitment to creating a safe, inclusive and positive environment.
Equality, Diversity & Inclusion.
The North Somerset Sports Foundation is committed to building a diverse and inclusive workforce. We welcome applications from individuals of all backgrounds and are committed to ensuring fair and equal opportunities throughout our recruitment process and employment practices.
We believe that diversity enriches our organisation and strengthens the communities we serve.
Pay: Up to £12.71 per hour
Benefits:
- Gym membership
- On-site parking
Work Location: In person
