Boutique & operations assistant Work, Jobs in Clifton Hampden, Oxf (with Salaries)

Guest Experience Assistant
Value Retail —Bicester
- Weekend availability
- Microsoft Powerpoint
- Hospitality
- Customer service
Assistant Manager
The Wellington Arms —Hook
- Up to £30,000 a year
- Full-time
- Hospitality
- Bar
- Hotel
- Employee discount
Quick apply
Jo Malone London, Botuique Manager, John Lewis Reading 37.5hrs, 5 days
Estee Lauder —Reading
- Full-time
- Microsoft Excel
- Sales
- Customer service

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Guest Experience Assistant
Value Retail —Bicester
Customer service or guest relations experience, ideally in hospitality, retail, or luxury with some administrative experience. What you'll be doing.

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Guest Experience Assistant

Value Retail -
Bicester

Apply Now

Job details

Full-time

Qualifications

Microsoft Powerpoint
Hospitality
Guest relations
Customer service
Administrative experience

Full job description

Guest Experience Assistant

Bicester, GB, OX26 6WD

Full Time

We are extraordinary people creating extraordinary experiences. #ExtraordinaryTogether

Part of The Bicester Collection, Bicester Village doesn't do ordinary. Set in the heart of rural Oxfordshire, well connected across the UK, our open-air, pedestrianised Village is home to more than 160 boutiques, a celebrated food and drink scene, and a team that refuses to stand still.

The Hospitality team is hiring a Guest Experience Assistant

The role

As a member of the Guest Contact Centre Team, you will play a pivotal role in delivering outstanding guest experiences by providing timely assistance on bookings, resolving inquiries, and addressing concerns promptly and effectively.

Location: Bicester Village, On-Site

What you'll be doing

A few of the key responsibilities in this role:

Be the main point of contact for guest bookings, enquiries, feedback, and issues - resolving them quickly and going above and beyond
Work closely with teams across The Apartment, Retail, Operations, and Security to address guest needs efficiently
Stay up to date on everything our Village offers, so you can give guests accurate, helpful information
Spot opportunities to improve the guest journey, from booking through to post-visit follow-up
Partner with the management team to shape guest service initiatives that boost satisfaction and loyalty
Bring professionalism, warmth, and a genuine sense of hospitality to every guest interaction, in line with our luxury standards

What we're looking for

We foster a culture of winning together, and we work hard to ensure everyone is supported to succeed. To thrive in this role, you'll bring:

Customer service or guest relations experience, ideally in hospitality, retail, or luxury with some administrative experience
Genuine passion for delivering exceptional guest experiences, backed by real examples
Confident communicator, comfortable engaging with diverse guests and colleagues at all levels
Proactive problem-solver who can use their own initiative and ability to multi-task in a fast-paced environment
Comfortable with Word, Excel and PowerPoint
Able to work flexible shifts, including weekends and holidays

What we offer

A warm welcome, the chance to build an ever-evolving career story, and benefits designed around your lifestyle, physical, mental and social wellbeing

Our commitment

We're proud to be a diverse and inclusive employer — and we mean it. The best ideas come from people who don't all think the same, and we welcome applications from every background. Come as you are.

Bicester Village exists to be experienced in the real world. To be actual, not virtual. To be lived.

We'll never stop evolving. Are you ready for the challenge?

#ExtraordinaryTogether

Apply Now

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boutique & operations assistant jobs in clifton hampden, oxf

Guest Experience Assistant

Assistant Manager

Jo Malone London, Botuique Manager, John Lewis Reading 37.5hrs, 5 days

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