Customer service manager Work, Jobs in Clipstone, Ntt (with Salaries)

Customer Service Team Leader (12 month contract)
Barbon Group Ltd. —Lincoln
- Management
- Leadership
- Communication skills
Quick apply
Service Delivery Manager
Link Intergrated Security Solutions Ltd —Mansfield
- £50,000 - £60,000 a year
- Full-time
- Customer service
- Data analysis skills
- Microsoft Office
- Free parking
- Sick pay
Quick apply
3d
Commercial Manager
Joseph Ash —Chesterfield
- £45,000 - £50,000 a year
- Civil engineering
- Sales
- Business development
- Employee assistance programme
Quick apply
General Manager
Swim Sports Company Ltd —Mansfield
- £32,000 - £38,000 a year
- Weekend availability
- Sales
- Customer service
- Business development
- Employee discount
Quick apply
General Manager
The Northern Collective —Hathersage
- Up to £45,000 a year
- Full-time
- Hospitality
- Management
- Hotel
- Store discount
- Employee discount
Quick apply
Senior Customer Service Manager - 12 month Fixed Term
MiningRemediation —Mansfield
- £52,445.94 a year
- Hybrid work
- Customer service
- Leadership
- Annual leave
8d
Customer Service Lead
Stamper Discs Ltd —Hillsborough
- £26,000 - £27,000 a year
- Full-time
- Supervising experience
- Organisational skills
- In-person
- Profit sharing
- Sick pay
Quick apply
10d
Business Development Manager / Sr Sales
Barbon Group Ltd. —Lincoln
- Sales
- Customer service
- Salesforce
- Free parking
- Annual leave
Quick apply
Customer Service Manager
Welcome Break —Sheffield
- Up to £32,000 a year
- Management
- Customer service
- Free parking
- Employee discount
10d
Graduate Management Trainee
Concept System Solutions Ltd —Sheffield
- £28,420.00 - £30,642.41 a year
- Full-time
- Hospitality
- Management
- Sales
- Profit sharing
- Referral programme
Quick apply
10d
General Manager
Munchies —Worksop
- From £30,160 a year
- Part-time
- Management
- Customer service
- Restaurant management
- Store discount
- Employee discount
Quick apply
10h
Head of B2C Sales
UniHomes —Sheffield
- £50,000 - £75,000 a year
- Weekend availability
- Management
- Salesforce
- Leadership
- Employee discount
- Referral programme
Quick apply
14d
Store Manager
NCF Living —Derby
- £50,000 - £60,000 a year
- Weekend availability
- Management
- Sales
- Customer service
- Store discount
- Employee discount
Quick apply
4d
Deputy Manager Stradivarius
INDITEX —Sheffield
- Full-time
- Leadership
- Employee discount
Quick apply
Used Car Sales Manager
Citroen/Peugeot/Vauxhall Mansfield —Mansfield
- Full-time
- Sales
- In-person
- Communication skills
- Store discount
- Annual leave
Quick apply
2d
Junior Project Manager
iHus Group Ltd —Harworth
- £30,000 - £35,000 a year
- Full-time
- Customer service
- Microsoft Office
- Travel
- Free parking
Quick apply
Land & Partnerships Manager
Keepmoat Homes —Nottingham
- Full-time
- Negotiation
- Employee discount
Business Manager - Automotive
Perrys Motor Sales Ltd —Mansfield
- £30,000 a year
- Full-time
- Management
- Sales
- Retail management
- Employee discount
14d
Sales Manager
Furniture Village —Nottingham
- £48,500 - £58,200 a year
- Full-time
- Employee discount
Quick apply
Customer Service Manager
Morrisons —Sheffield
- Hospitality
- Team management
- Employee discount
Quick apply
10d

I want to receive the latest job alerts for customer service manager in clipstone, ntt

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Customer Service Team Leader (12 month contract)

Barbon Group Ltd.
Lincoln

Quick apply

Job details

Fixed term contract

Qualifications

Management
Leadership
Communication skills

Full job description

About Us

HomeLet and Let Alliance are part of PIB Group and are market‑leading providers of specialist referencing and insurance services to the lettings industry. We work in partnership with letting agents and landlords to provide an exceptional, compliant and efficient service that helps them protect their portfolios and support their tenants.

The Role

We are looking for a proactive and people‑focused Team Leader to join our Referencing Team. You will lead a team of Customer Service Specialists to deliver high-quality, accurate and timely tenant references, ensuring an excellent experience for our customers and partners across both the HomeLet and Let Alliance brands.

We operate in a fast paced, call centre environment therefore call centre management experience is highly desirable.

You will be responsible for day‑to‑day performance, coaching and supporting your team, driving continual improvement and acting as an escalation point for complex queries.

Key Responsibilities

Lead, coach, and develop a team of Referencing Specialists to achieve quality, productivity and service targets.
Manage workflow and resource to ensure SLAs are met across multiple brands and systems.
Act as an escalation point for complex cases, complaints and queries, ensuring these are resolved swiftly and professionally.
Monitor and report on team performance, using MI to identify trends, risks and opportunities for improvement.
Drive a strong customer‑centric culture, ensuring each interaction reflects our values and brand standards.
Support the onboarding and training of new starters and cross‑skilling of existing team members.
Ensure adherence to regulatory, legal and internal policy requirements at all times.
Champion process improvements and work collaboratively with other teams and stakeholders to implement change.

About You

Proven experience in a team leader/supervisory role within a contact centre, operations, financial services or similar environment.
Strong people leadership skills with a passion for coaching, feedback and development.
Excellent communication skills, with the ability to manage difficult conversations and escalations calmly and professionally.
Highly organised with the ability to prioritise, manage change and work to tight deadlines.
Strong attention to detail and a focus on quality, accuracy and compliance.
Comfortable working with MI and systems to understand performance and make decisions.
A collaborative approach, able to build effective relationships across teams and locations.

Experience in tenant referencing, insurance, lettings or financial services would be an advantage but is not essential.

What We Offer

A supportive, friendly and collaborative team environment.
Opportunities for development and progression within PIB Group.
Competitive salary and benefits package.

If you are passionate about leading people, delivering great customer outcomes and making a difference in a fast‑paced environment, we would love to hear from you.

We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation, or any other characteristic protected by law.

Quick apply

Refine Your Search

customer service manager jobs in clipstone, ntt

Customer Service Team Leader (12 month contract)

Service Delivery Manager

Commercial Manager

General Manager

General Manager

Senior Customer Service Manager - 12 month Fixed Term

Customer Service Lead

Business Development Manager / Sr Sales

Customer Service Manager

Graduate Management Trainee

General Manager

Head of B2C Sales

Store Manager

Deputy Manager Stradivarius

Used Car Sales Manager

Junior Project Manager

Land & Partnerships Manager

Business Manager - Automotive

Sales Manager

Customer Service Manager

I want to receive the latest job alerts for customer service manager in clipstone, ntt

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected