Receptionist/clerk Work, Jobs in Clipstone, Ntt (with Salaries)

Imaging Booking Clerk/Receptionist
Chesterfield Royal Hospital NHS Foundation Trust —Chesterfield
- £25,272 a year
- Full-time
- Travel
- Communication skills
5d

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Imaging Booking Clerk/Receptionist
Chesterfield Royal Hospital NHS Foundation Trust —Chesterfield
To provide a telephone service with a professional courteous telephone manner. To answer queries, receive and relay messages, both in person on the telephone,…
£25,272 a year
5d

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Imaging Booking Clerk/Receptionist

Chesterfield Royal Hospital NHS Foundation Trust -
Chesterfield

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Job details

Full-time
£25,272 a year
5 days ago

Benefits

Transport links

Qualifications

Communication skills

Full job description

Receive and process all Imaging referrals efficiently and timely whilst helping to maintain National and Local standards.

Maintain a good understanding of the Radiology Information System to create and locate imaging records to support patient care.

Register patients on to the Careflow system if no record can be found on RIS system prior to booking an appointment.

Ensure all appointments are booked on the Radiology Information System (RIS) in accordance with the Standard Operating Procedures of the 18-week RTT pathway for each modality.

To ensure all Imaging referrals are processed in a timely and efficient manner using multiple IT applications including Order Comms/ICE System, Careflow and Radiology Information Systems.

To work within the allocated Government time scale for all appointments.

To provide accurate examination information to patients, liaise with Consultants, Radiographer and Sonographers to ensure correct appointment slots are used to maintain a professional and high-quality service.

This is an exciting opportunity to be part of a friendly, dynamic department situated within the Imaging Department at Chesterfield Royal Hospital and Walton Hospital. Chesterfield Hospital itself is situated in lovely grounds with a focus on supporting its staff. There is an outdoor gym available for staff and visitors. Have a look at our website and twitter page (@royalhospital) for more details on benefits of working at Chesterfield Royal and how we support our staff. The thriving City of Sheffield is approximately 15 minutes away and we are at the edge of the Peak District National Park with great transport links puts us in a great position.

These are the key areas that support the purpose of the job

Receive and process all Imaging referrals efficiently and timely whilst helping to maintain National and Local standards.

Maintain a good understanding of the Radiology Information System to create and locate imaging records to support patient care.

Register patients on to the Careflow system if no record can be found on RIS system prior to booking an appointment.

Ensure all appointments are booked on the Radiology Information System (RIS) in accordance with the Standard Operating Procedures of the 18-week RTT pathway for each modality.

To be aware of patient’s needs when booking appointments and make any necessary adjustments to appointment times, travel arrangements and if required, make use of the Interpreting Service

To provide a telephone service with a professional courteous telephone manner. To answer queries, receive and relay messages, both in person on the telephone, from patients or hospital staff, using a working knowledge of hospital procedures to maintain a high level of service

To use multiple systems Careflow, Radiology System, Summary Care Record to register patients, System One, Swiftque

To manage electronic orders on the Radiology System checking data thoroughly before sending for processing

To provide an efficient and high-quality service in the busy call centre

To ensure emails are actioned and responded to in a prompt and timely manner

To receive and process paper referrals efficiently and quickly whilst helping to maintain National and Local Standards

To communicate at a high standard of written communication over email correspondence on a regular basis

To input and update the Radiology Information System, ensuring accurate patient computer records are maintained whilst achieving a high standard of data quality

To carry out general clerical duties including filing, photocopying, and opening and processing post

To work effectively in a team, supporting others and maintaining good working relationships

To keep and up to date with organisational changes to provide responsive and efficient service

To carry out any other duties this may be delegated from time to time by the Co-ordinators and the Appointments Supervisor

Always maintain strict confidentiality, relating to staff, patients, and the Trust’s operations

Be adaptable to work with the team when booking appointments

For a further more detailed job description please see the attached documents.

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