Service leader Work, Jobs in Clipstone, Ntt (with Salaries)

Customer Service Team Leader (12 month contract)
Barbon Group Ltd. —Lincoln
- Management
- Leadership
- Communication skills
Quick apply
Resuscitation Scheme Leader
Sherwood Forest Hospitals NHS Foundation Trust —Sutton-In-Ashfield
- £39,959 - £48,117 a year
- Full-time
Head of Continual Service Improvement
Sherwood Forest Hospitals NHS Foundation Trust —Sutton-In-Ashfield
- £79,504 - £91,609 a year
- Full-time
- Patient care
7d
Administration Assistant
Diverse Academies —Mansfield
- Full-time
- Organisational skills
- Leadership
- School
- Employee assistance programme
3d
Service Team Leader
Morrisons —Bolsover
- Annual leave
- Employee discount
Quick apply
Lead Manager - Mansfield Jubilee Extra
Tesco UK —Mansfield
- Full-time
- Leadership
- Employee discount
10d
General Manager
Swim Sports Company Ltd —Mansfield
- £32,000 - £38,000 a year
- Weekend availability
- Sales
- Customer service
- Business development
- Employee discount
Quick apply
7d
Team Leader
Iceland —Mansfield
- £11.60 - £12.71 an hour
- Part-time
- Retail management
- Employee discount
- Referral programme
Barista Maestro
Costa Limited —Mansfield
- £13.75 - £14.75 an hour
- Part-time
- Fast casual restaurant
- Communication skills
- Employee discount
11d
Short-term Temporary Team Member
NEXT —Mansfield
- £8.28 - £12.71 an hour
- Part-time
- Employee discount
7d
Digital Business Partner Team Manager
Sherwood Forest Hospitals NHS Foundation Trust —Sutton-In-Ashfield
- £57,528 - £64,750 a year
- Full-time
3d
Line Leader / Packing Team Leader
Butternut Box —Worksop
- Weekend availability
- Organisational skills
- In-person
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
13d
Warehouse Shift Supervisor
Great Bear —Worksop
- Up to £35,622 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Warehouse experience
- Annual leave
- Employee assistance programme
Quick apply
Team Leader
Derby City Council —Derby
- £33,143 - £36,363 a year
- Full-time
- Customer service
- Supervising experience
- Mentoring
- Annual leave
- Employee assistance programme
3d
Head of Landside & Customer Experience
Doncaster City Council —Sheffield
- £72,379 - £78,160 a year
- Full-time
- Analysis skills
- Driving
- IT
- Relocation assistance
- Annual leave
4d
Store Manager
Starbucks —Mansfield
- Weekend availability
- Leadership
- Store discount
- Employee assistance programme
Senior Duty Manager
Leisure Solutions Community Trust —Mansfield
- Weekend availability
- Customer service
- Supervising experience
- First Aid Certification
- Employee assistance programme
- Gym membership
People Experience Lead
Derbyshire Healthcare NHS Foundation Trust —Derby
- £49,387 - £56,515 a year
- Full-time
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
4d
Team Leader - Order Fulfilment
Butternut Box —Worksop
- Weekend availability
- Organisational skills
- In-person
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
13d
General Manager - Operations
java inspiration —Lincoln
- £50,000 - £55,000 a year
- Full-time
- Management
- Supervising experience
- Bachelor's degree
Quick apply
10d

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Customer Service Team Leader (12 month contract)

Barbon Group Ltd.
Lincoln

Quick apply

Job details

Fixed term contract

Qualifications

Management
Leadership
Communication skills

Full job description

About Us

HomeLet and Let Alliance are part of PIB Group and are market‑leading providers of specialist referencing and insurance services to the lettings industry. We work in partnership with letting agents and landlords to provide an exceptional, compliant and efficient service that helps them protect their portfolios and support their tenants.

The Role

We are looking for a proactive and people‑focused Team Leader to join our Referencing Team. You will lead a team of Customer Service Specialists to deliver high-quality, accurate and timely tenant references, ensuring an excellent experience for our customers and partners across both the HomeLet and Let Alliance brands.

We operate in a fast paced, call centre environment therefore call centre management experience is highly desirable.

You will be responsible for day‑to‑day performance, coaching and supporting your team, driving continual improvement and acting as an escalation point for complex queries.

Key Responsibilities

Lead, coach, and develop a team of Referencing Specialists to achieve quality, productivity and service targets.
Manage workflow and resource to ensure SLAs are met across multiple brands and systems.
Act as an escalation point for complex cases, complaints and queries, ensuring these are resolved swiftly and professionally.
Monitor and report on team performance, using MI to identify trends, risks and opportunities for improvement.
Drive a strong customer‑centric culture, ensuring each interaction reflects our values and brand standards.
Support the onboarding and training of new starters and cross‑skilling of existing team members.
Ensure adherence to regulatory, legal and internal policy requirements at all times.
Champion process improvements and work collaboratively with other teams and stakeholders to implement change.

About You

Proven experience in a team leader/supervisory role within a contact centre, operations, financial services or similar environment.
Strong people leadership skills with a passion for coaching, feedback and development.
Excellent communication skills, with the ability to manage difficult conversations and escalations calmly and professionally.
Highly organised with the ability to prioritise, manage change and work to tight deadlines.
Strong attention to detail and a focus on quality, accuracy and compliance.
Comfortable working with MI and systems to understand performance and make decisions.
A collaborative approach, able to build effective relationships across teams and locations.

Experience in tenant referencing, insurance, lettings or financial services would be an advantage but is not essential.

What We Offer

A supportive, friendly and collaborative team environment.
Opportunities for development and progression within PIB Group.
Competitive salary and benefits package.

If you are passionate about leading people, delivering great customer outcomes and making a difference in a fast‑paced environment, we would love to hear from you.

We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation, or any other characteristic protected by law.

Quick apply

Refine Your Search

service leader jobs in clipstone, ntt

Customer Service Team Leader (12 month contract)

Resuscitation Scheme Leader

Head of Continual Service Improvement

Administration Assistant

Service Team Leader

Lead Manager - Mansfield Jubilee Extra

General Manager

Team Leader

Barista Maestro

Short-term Temporary Team Member

Digital Business Partner Team Manager

Line Leader / Packing Team Leader

Warehouse Shift Supervisor

Team Leader

Head of Landside & Customer Experience

Store Manager

Senior Duty Manager

People Experience Lead

Team Leader - Order Fulfilment

General Manager - Operations

I want to receive the latest job alerts for service leader in clipstone, ntt

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