billing specialist Work, Jobs in clitheroe, lan (with Salaries)

Customer Service Executive
Daisy Communications LTD —Nelson
- £25,000 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
Quick apply
2d
Billing Migration Specialist
Giacom —Nelson
- £30,000 - £32,000 a year
- Azure
- Microsoft Office
- SQL
- Annual leave
Quick apply
Billing Analyst
Giacom —Nelson
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Quick apply
Wholesale Retention Specialist - Mobile
Giacom —Nelson
- Analysis skills
- Communication skills
- Annual leave
Quick apply
Paralegal - Court of Protection
Stephensons Solicitors LLP —Wigan
- Full-time
- Hybrid work
- Administrative experience
- Organisational skills
- IT
- Free parking
- Annual leave
14d
Fast Track Limitation File Handler
Keoghs —Bolton
- Full-time
- Hybrid work
- Microsoft Excel
- English
- IT
- Employee discount
Quick apply
Paralegal - Employment & HR
Harrison Drury —Preston
- Hybrid work
- Human resources
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
13d
Commercial Property Lawyer
Eventus Recruitment Group —Lytham
- £35,000 - £55,000 a year
- Organisational skills
- IT
- Financial services
- Annual leave
- Sick pay
Accountant - Care Home
Radiance Care Limited —Halifax
- £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Sales
Quick apply
MIB Fraud Pre Litigated File Handler
Keoghs —Bolton
- Full-time
- Hybrid work
- Analysis skills
- IT
- Communication skills
- Employee discount
Quick apply
Causation File Handler
Keoghs —Bolton
- Full-time
- Hybrid work
- Analysis skills
- IT
- Communication skills
- Employee discount
Quick apply
Counter Fraud Services Hourly Rate File Handler
Keoghs —Bolton
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Employee discount
Quick apply
Senior Residential Property Lawyer - Remote
Mallory Pryce —Preston
- From £50,000 a year
- Remote
- Microsoft Office
- Supervising experience
- Accounting
Quick apply
Counter Fraud Litigated File Handler
Keoghs —Bolton
- Full-time
- Hybrid work
- Analysis skills
- IT
- Communication skills
- Employee discount
Quick apply
Litigated Fraud File Handler
Keoghs —Bolton
- Full-time
- Hybrid work
- Analysis skills
- IT
- Communication skills
- Employee discount
Quick apply

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Customer Service Executive

Daisy Communications LTD -
Nelson

Quick apply

Job details

Full-time
£25,000 a year
2 days ago

Qualifications

Customer service
Microsoft Office
Organisational skills
Communication skills

Full job description

Exciting news from us at Daisy: we’re re-branding to O2 Business!

Following the merger between Virgin Media O2 Business and Daisy Group last year, we’re taking the next step in our journey by announcing our new brand!

As O2 Business, we believe in the wonder of simplicity; the joy of that comes when technology works as it should, with reliability, clarity, and speed.

We’re incredibly excited about this next step in our journey and you could be on that journey too.

We’re looking for a Customer Service Executive

This is an exciting opportunity to step into, as a Customer Service Executive, you will take full ownership of customer queries, delivering timely and effective resolutions that meet both customer needs and business objectives.

You will act as the first point of contact across multiple communication channels, including telephone, email, live chat, and digital platforms, handling a wide range of enquiries while ensuring a high standard of service delivery.

Job Title: Customer Service Executive

Salary: £25,000

Location: Nelson

Hours of work: Monday to Friday 8:30/9:00 – 17:00/17:30 (37.5 hours)

As a Customer Service Executive, you will:

Act as the first point of contact for customer enquiries, including:
- General account queries
- Billing enquiries
- Order management
- Technical faults and service issues
- Disconnection requests
Provide support across multiple communication channels (e.g. phone, email, live chat, and online portals), ensuring a consistent and professional customer experience
Take full ownership of customer issues, ensuring resolution at the first point of contact where possible
Identify when escalation is required and transfer queries smoothly to second-line teams (including warm transfers where appropriate)
Deliver a right-first-time service, meeting customer expectations and service level agreements
Build rapport with customers, providing clear, accurate, and timely information
Maintain accurate and comprehensive records of all customer interactions within internal systems
Identify opportunities to support business growth (e.g. cross-selling or referrals to specialist teams where appropriate)
Work collaboratively with internal departments to resolve issues and improve customer outcomes
Proactively identify process inefficiencies and suggest improvements
Manage customer complaints and escalations in a confident and professional manner

Experience working in a fast-paced customer service environment
Strong communication skills across multiple channels (verbal and written)
Excellent telephone manner and professional written communication (email/live chat)
Ability to analyse, prioritise, and resolve problems effectively
Strong listening and questioning skills to identify root causes
Ability to take ownership and follow tasks through to completion
Comfortable using Microsoft Office and customer management systems
Strong attention to detail and organisational skills
A proactive, flexible, and positive approach to work
Ability to work both independently and as part of a team

At O2 Business, we’re passionate about developing those who drive results and build rewarding careers.

Apply Now and take the first step toward your career at O2 Business - We’ll be in touch soon to talk more about the role and the journey ahead.

Quick apply

Refine Your Search

billing specialist jobs in clitheroe, lan

Customer Service Executive

Billing Migration Specialist

Billing Analyst

Wholesale Retention Specialist - Mobile

Paralegal - Court of Protection

Fast Track Limitation File Handler

Paralegal - Employment & HR

Commercial Property Lawyer

Accountant - Care Home

MIB Fraud Pre Litigated File Handler

Causation File Handler

Counter Fraud Services Hourly Rate File Handler

Senior Residential Property Lawyer - Remote

Counter Fraud Litigated File Handler

Litigated Fraud File Handler

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