Sales representative entry level Work, Jobs in Clitheroe (with Salaries)

Reception/Admin/Customer Service
Jagland Empire LTD —Halifax
- £24,420.00 - £38,751.72 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
18h

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Reception/Admin/Customer Service
Jagland Empire LTD —Halifax
Welcome customers and visitors in a professional and friendly manner. This role is the first point of contact for customers and plays a key part in delivering…
£24,420.00 - £38,751.72 a year
Quick apply
18h
Customer Service Administrator - Maternity Cover
Synergy LMS —St Helens
As a Customer Service Administrator, you will be the first point of contact for our customers, providing a professional and efficient service while supporting a…
£26,613 a month
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Reception/Admin/Customer Service

Jagland Empire LTD -
Halifax

Quick apply

Job details

Full-time
£24,420.00 - £38,751.72 a year
18 hours ago

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Microsoft Office
Administrative experience
Front desk
Communication skills
Time management

Full job description

Overview

We are seeking a friendly, organised, and customer-focused Receptionist / Administrator / Customer Service Representative to join our dealership team. This role is the first point of contact for customers and plays a key part in delivering an exceptional customer experience while providing administrative support across the dealership. The successful candidate will be professional, proactive, and able to manage multiple tasks in a fast-paced environment.

Key Responsibilities

Reception

Welcome customers and visitors in a professional and friendly manner.
Answer and direct incoming telephone calls promptly and courteously.
Manage customer enquiries and ensure they are directed to the appropriate department.
Maintain a clean, organised, and welcoming reception area.
Coordinate customer appointments and assist with scheduling.

Administration

Perform a variety of administrative tasks, including filing, scanning, data entry, and document management.
Prepare and process dealership paperwork accurately and efficiently.
Maintain customer records and update dealership management systems.
Assist with vehicle documentation, registrations, and compliance paperwork where required.
Order and maintain office supplies.
Support management and other departments with general administrative duties.

Customer Service

Deliver outstanding customer service both in person and over the phone.
Resolve customer enquiries efficiently or escalate issues when necessary.
Follow up with customers regarding appointments, service updates, or documentation.
Assist with customer satisfaction initiatives and feedback processes.
Build positive relationships with customers to enhance their dealership experience.

General Duties

Work collaboratively with the Sales department.
Handle confidential information with discretion and professionalism.
Ensure compliance with dealership policies and procedures.
Contribute to maintaining a positive and professional workplace culture.
Undertake other duties as reasonably required.

Skills and Experience

Previous experience in a reception, administration, or customer service role.
Excellent verbal and written communication skills.
Strong organisational and time management abilities.
High level of attention to detail.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
Ability to multitask and prioritise workload effectively.
Professional presentation and positive attitude.
Ability to work independently and as part of a team.

Desirable

Experience working within the automotive or dealership industry.
Experience handling vehicle registration or finance documentation.

Personal Attributes

Friendly and approachable.
Reliable and punctual.
Customer-focused with a genuine desire to help others.
Calm under pressure and adaptable to changing priorities.
Strong problem-solving skills.
Positive, proactive, and willing to learn.

This role is ideal for someone who enjoys working with people, thrives in a busy environment, and takes pride in delivering excellent customer service while ensuring the smooth day-to-day operation of the dealership's front office.

Pay: £24,420.00-£38,751.72 per year

Work Location: In person

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