Job Title: Sales Administrator
Location: Ballymena
As part of our exciting growth plans for 2026 and beyond, we are seeking a Sales Administrator to join our team. You will be an essential link between our customers and our sales team, ensuring a seamless and outstanding experience.
About The Role
The Role:
To provide comprehensive administrative support to the Sales Department by ensuring accurate processing of vehicle orders, registrations, and associated documentation. This role plays a key part in ensuring the smooth delivery of vehicles and exceptional customer service standards.
You will be integral to the effective running of the department and will possess strong problem solving skills, you will be organised and can prioritise your work load and have great attention to detail. You take pride in being part of the Donnelly Group team and are keen to help colleagues with a hands-on proactive approach to getting things done.
Key Responsibilities:
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Complete new vehicle registrations using the online system
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Maintain accurate records for used car taxation programmes in line with company and legal requirements
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Ensure all DVLA documentation is accurately completed and submitted on time
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Process paperwork for cherished plate transfers, ensuring precision and compliance with regulations
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Ensure deal file documentation complies with internal policies and audit standards
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Accurately input vehicle orders onto the Manufacturer’s system, based on signed customer agreements
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Monitor and track vehicle movements within the managed supply system
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Promptly notify the Sales Office of all vehicles sold and registered
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Manage delivery documentation for incoming vehicles
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Support the ordering and sourcing of new vehicles as required
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Deliver high-quality administrative support to the Sales Team
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Respond to customer queries and requests efficiently, maintaining high levels of customer satisfaction
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Collaborate with internal departments to ensure seamless handover and delivery processes
You will need:
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Eligibility to work in the UK
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Strong organisational skills and attention to detail
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Excellent communication and interpersonal skills
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Ability to work to strict deadlines and maintain compliance with DVLA and internal guidelines
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Proficiency in Microsoft Office
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5 GCSE's at Grade C or above to include Maths and English (or predicted Grades)
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A minimum of 1 - 2 years experience in a similar role.
Desirable:
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Previous experience in sales administration in an automotive environment.
Donnelly Group prides itself on putting customers first and having the best team to support this, so why not join us?
Additional benefits:
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Contributory Pension
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Life assurance scheme
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Cycle to work scheme
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Access to discounted Medical Plan with AXA
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Access to a subsidised Healthshield plan
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Company Health & Well being package which includes membership of Kingsbridge Hospital Diamond Club
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30 days annual leave
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This is not an exhaustive list of duties, and the post holder will be required to undertake any other reasonable duties discussed and directed by the line manager.
Donnelly Group is an equal opportunities employer.
The company reserves the right to expand the short-listing criteria to facilitate the short-listing process. We regularly review applications and reserve the right to close this advert early if we identify suitable candidates.
Required Criteria
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Eligibility to work in the UK
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Strong organisational skills and attention to detail
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Proficiency in Microsoft Office
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Excellent communication and interpersonal skills.
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A minimum of 1 - 2 years’ experience in a similar role.
Desired Criteria
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Experience in an administrative role
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Previous experience in sales administration in an automotive environment.
Skills Needed
Teamwork, Administrative skills, Organisational skills
About The Company
The Donnelly Group has been synonymous with the motor industry in Northern Ireland since 1947 when Peter Donnelly started a vehicle repair and taxi business in Caledon on the border of Co Tyrone and Armagh.
Since then the Donnelly Group has become the largest family-owned automotive company in Northern Ireland.
We offer competitive salaries, industry-leading work-life balance, generous holiday allowance, continuous training and development, wide-ranging benefits, and an opportunity to give volunteering time back to the communities within which we serve through the Donnelly Group Foundation.
Company Culture
Our teams across all our branches get involved with fundraising for our nominated charity partner, through football tournaments, Donnelly Group bake-off events, dragon boat racing, abseiling, cycling events as well as having a ‘Foundation Day’; a paid day off, to get involved with community projects. We like to feel that we work hard and play hard.
Company Benefits
Vacation, Paid time off, Performance bonuses, Paid sick days, Retirement plan and/or pension, Office perks, Employee development programs, Employee discounts, Free parking, Cycle to work, Referral bonus, Competitive salary, Family and friends rates, Long service recognition, Employee Assistance Scheme, Perks Card, Wellbeing Scheme, Work With Charities, Social Opportunities, On the job learning, Progression opportunities, Access to Health & Wellbeing app, Long service awards, Service recognition increases to annual leave, Company employee App
Salary
Not disclosed
