End user support technician Work, Jobs in Clydesdale West, Slk (with Salaries)

End User Support Technician
Thales —Glasgow
- Weekend availability
- Windows
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Desktop Support Technician
Bill Gosling Outsourcing Limited —Glasgow
- Windows
- Linux
- Paid training
Quick apply
AV/IT Technician
University of Strathclyde —Glasgow
- £28,031 - £30,378 a year
- Full-time
- Analysis skills
- Communication skills
5d
ISM Technician
Axiom Technologies —Glasgow
- Full-time
- Software troubleshooting
- Windows
- Computer networking
Instrument & Process Control Technician
NORIT Activated Carbon —Glasgow
- Full-time
- System design
- Analysis skills
- Project management
Quick apply
Digital Marketing Manager - Glasgow
Matthew Algie —Glasgow
- £45,000 - £55,000 a year
- Full-time
- CRM software
- Marketing
- Analysis skills
- Free parking
- Annual leave
10d
Senior Finance Officer
CRUK Scotland Institute —Glasgow
- £35,000 - £45,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Analysis skills
- Annual leave
- Employee assistance programme
Quick apply
Director - Industry 4.0 & Asset Management
Capgemini —Glasgow
- Hybrid work
- Business development
- AI
11d
UK - Senior Agency Operator
ISS Group Holdings Limited —Grangemouth
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Technical Director Electrical Engineer - Data Centres (Building Services)
WSP —Glasgow
- Project management
- Team management
- Leadership
Technical Director Mechanical Engineer - Data Centres (Building Services)
WSP —Glasgow
- Part-time
- Hybrid work
- Project management
- Team management
- HVAC
- Flexitime
- Work from home

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End User Support Technician
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The benefits we offer include private medical insurance, buying or selling annual leave, cycle to work schemes, employee discounts, paid volunteering day,…

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End User Support Technician

Thales -
Glasgow

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Job details

Full-time

Benefits

Cycle to work scheme
Annual leave
Company pension
Discounted gym membership
Employee assistance programme
Private medical insurance
Employee discount
Paid volunteer time

Qualifications

SCCM
iOS
Windows
DHCP
IT support
DNS
IT
Communication skills

Full job description

Location: Glasgow, United Kingdom

Thales is a global technology leader with more than 83,000 employees on five continents. With over 7,500 people in the UK, operating across defence, space, aerospace, and digital security, we help build a future we can all trust. Thales supports the security and stability of our nation by providing extraordinary technology to our customers, as well as delivering social value to the UK with our products and services.

End User Support Technician

Glasgow

The role will assist the support of the IT infrastructure covering around 2000 users in a multi network environment providing desktop support services.

Key Responsibilities and Tasks:

Desktop Support Engineer (2nd/3rd Line)
Provide 2nd/3rd line desktop support for UK users, resolving incidents (including Priority One) and handling service requests from basic laptop builds to full IT relocations.
Build and deploy desktops/laptops using SCCM and manual processes following standard procedures. Support smartphone deployment (iPhone and Android) and troubleshoot IT issues reported via the UK Service Desk.
Work primarily 37 hours per week with flexibility for evenings, weekends, and on-call duties. Provide kiosk-based support at Glasgow sites to assist users with IT requests.

Qualifications, Experience and Skills:

Proven experience in IT support roles with direct, face-to-face user interaction.
Strong fault diagnosis and problem-solving skills.
Proficient with Windows 10/11 desktop and laptop environments, Office applications, and preferably bespoke engineering applications.
Confident communication skills to engage users at all levels, including senior VIPs, with resilience and professionalism.
Team player comfortable collaborating with colleagues across multiple remote sites.
Ability to prioritize, manage workloads, and handle tasks delegated by the central Service Desk.

Desirable:

Automation tools (such as SCCM)
Network patching and Cable Tracing
Hardware Installation/Troubleshooting
iOS / Android / Phone Support
Good knowledge of – IP, WINS, DHCP, DNS, Group Policy etc.

Core Benefits:

On offer is a competitive salary and benefits package, which includes;

Performance-related bonus
Half day every Friday, usually finishing around 13:00
28 days annual leave (plus bank holidays) plus opportunity to buy up to 40 hours/year (pro rata)
24 hours volunteering paid for
Private healthcare (grade dependent)
Pension scheme
Life cover24/7 Employee Assistance Program and access to mental wellbeing app
Employee discount shopping schemes on major brands and retailers
Gym membership discounts
You can read about some of our other benefits here: UK benefits | Thales Group

Connect with Fiona Tal, Talent Acquisition Partner #LI-FT1 who is eager to explore together with you this exciting opportunity.

Security Clearance Requirement:

Due to the nature of the work that we do at Thales, many of our roles are subject to security restrictions. This role requires Security Clearance (SC). It would be advantageous if currently held, however, if not currently held, it is a requirement that the successful applicant undergo, achieve, and maintain SC Clearance prior to commencing employment.

To be eligible for full SC, you generally need to have resided in the UK for the last 5 years. In some circumstances, a minimum of 3 years’ residence in the UK over the last 5 years may be accepted, with additional overseas checks.

Please visit the UKSV website for further guidance: https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels/national-security-vetting-clearance-levels.

At Thales, we ensure equal opportunities, pay and working conditions for all. The benefits we offer include private medical insurance, buying or selling annual leave, cycle to work schemes, employee discounts, paid volunteering day, stocks and shares, annual bonus and much more depending on the role. Read more about our benefits here.

We are committed to creating a workplace where everyone feels valued for who they are and the unique strengths they bring. Discover more about our programmes, employee networks, wellbeing policies, and inclusive features here.

If this role isn’t quite right for you, we encourage you to join our talent community where your details will be shared with our recruitment teams for other potential opportunities. Join the Talent Community here.

Join Thales in the UK – Innovate with us and shape the future!

Apply Now

Refine Your Search

end user support technician jobs in clydesdale west, slk

End User Support Technician

Desktop Support Technician

AV/IT Technician

ISM Technician

Instrument & Process Control Technician

Digital Marketing Manager - Glasgow

Senior Finance Officer

Director - Industry 4.0 & Asset Management

UK - Senior Agency Operator

Technical Director Electrical Engineer - Data Centres (Building Services)

Technical Director Mechanical Engineer - Data Centres (Building Services)

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