Support engineer Work, Jobs in Coalville, Lec (with Salaries)

Service and Bookings Coordinator
Global Telemetrics —Coalville
- £28,089.10 a year
- Overtime
- CRM software
- Customer service
- Data entry
Quick apply
2d
Systems Support Engineer (5-month FTC)
Fisher German —Ashby-De-La-Zouch
- Full-time
- Hybrid work
- Microsoft Office
- SharePoint
- IT
Junior Project Engineer
M Group —Derby
- Overtime
- Hybrid work
- Communication skills
- Annual leave
- Employee assistance programme
Support & Commissioning Engineer
Datapath Ltd —Derby
- Full-time
- Hybrid work
- Up to 50% travel
- Customer service
- English
- Free parking
- Annual leave
Quick apply
2d
V96 - Administrator/Resource Planner - National Rehabilitation Centre - (NRC)
Midland Management Services Ltd —Rempstone
- £34,210.80 a year
- Full-time
- Customer service
- Maintenance
- Supervising experience
Quick apply
2d
Apprentice Technical Support Engineer
One Big Circle —Derby
- £9 an hour
- Full-time
- Schematics
- Engineering
- Analysis skills
Quick apply
12d
Principal Pipeline Engineer
Mott MacDonald —Leicester
- Full-time
- Hybrid work
- AutoCAD
- Engineering
- Mentoring
- Employee discount
Microsoft Support Engineer
Pax8 Global —Derby
- Up to £28 an hour
- Full-time
- Microsoft Outlook
- Communication skills
Network Support Engineer - Reactive
Node4 —Derby
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Computer networking
- Employee assistance programme
Junior Estimator Passive Fire Protection
Jay Contracts Ltd —Welford
- From £20 an hour
- Hybrid work
- Bachelor's degree
- Organisational skills
- Construction
- Free parking
Quick apply
IT Support Technician
IT2 Limited —Nottingham
- £26,000 - £29,000 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- Windows
- Work from home
Quick apply
4d
Junior Software Engineer
Miniclip —Derby
- Computer Science
- Engineering
- Analysis skills
5d
IT Support Engineer
Kazzoo Ltd —Leicester
- £28,000 - £32,500 a year
- Full-time
- Customer service
- Analysis skills
- Computer networking
Quick apply
10d
Graduate Mechanical Engineer
Resolv Engineering Ltd —Belper
- £25,000 - £30,000 a year
- Full-time
- CAD
- Engineering
- Microsoft Office
- Free parking
- Work from home
Quick apply
10d
Graduate Design Engineer
Terex Corporation —Coalville
- Full-time
- Engineering
- Communication skills
- Employee stock purchase plan
10d
Powered Access Customer Support Engineer
Nationwide Platforms —Leicester
- £33,000 a year
- Monday to Friday
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Employee discount
Employee Relations Advisor
Ibstock Plc —Ibstock
- Microsoft Excel
- Microsoft Office
- Human resources
- Employee assistance programme
- Employee discount
Quality Support Engineer
Dennis Eagle —Rugby
- Up to £39,000 a year
- Full-time
- Travel
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
10d
R&D Technical Writer (Engineering, Science or Software Background)
TBAT Innovation Ltd —Castle Donington
- £32,000 - £40,000 a year
- Full-time
- Hybrid work
- Project management
- Bachelor's degree
- Travel
Quick apply
3d
CAD Designer
Cabin Master —Nottingham
- £30,000 a year
- Weekend availability
- AutoCAD
- CAD
- Customer service
- Free parking
Quick apply

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Service and Bookings Coordinator

Global Telemetrics -
Coalville

Quick apply

Job details

Permanent | Full-time
£28,089.10 a year
2 days ago

Benefits

Company events
On-site parking

Qualifications

CRM software
Customer service
Data entry
Organisational skills
IT
Phone etiquette
Communication skills

Full job description

We are seeking a hardworking and efficient Service and Bookings Coordinator to join our rapidly growing telematics company, Global Telemetrics, based in Coalville. Known for our proven and award-winning stolen vehicle tracking brands, such as SmarTrack and Autowatch UK, we pride ourselves on delivering top-tier service and innovative solutions.

This role is an integral part of our growing Service and Bookings Team and focuses on managing service calls and installation bookings, liaising with a wide range of clients, third-party dealerships, businesses, and our approved network of installation engineers.

You will play a vital role in ensuring smooth coordination, effective communication, and exceptional customer service.

Your efforts will directly contribute to our mission of protecting our customers’ assets and enhancing their experience.

Role Details:

Working Hours: Monday to Friday, 09:30 until 18:30, totaling 42.5 hours per week.
Location: Coalville-based office.
Overtime: opportunities on weekends
Bonues - Yearly Bonus schemes based on company performance.

Service and Installation Coordination:

Schedule and manage bookings for tracking device installations and service calls.
Liaise effectively with customers, third-party dealerships, businesses, and installation engineers to ensure smooth operations.
Raise stock orders for dealers where required and maintain key relationships with our network of installers.

Customer Interaction:

Serve as the primary point of contact for B2C and B2B communications.
Respond promptly and professionally to customer inquiries via email and phone.
Address customer complaints and resolve issues in line with company procedures.
Provide technical assistance and guidance to customers (training provided).

Administrative Support:

Maintain up-to-date and accurate data in the CRM system.
Identify opportunities for upselling and refer them to the appropriate teams.
Support other teams with ad-hoc administrative tasks as required.

Key Requirements:

Previous customer service experience (3+ years preferred).
Strong organisational skills and the ability to prioritise tasks in a fast-paced environment.
Confident working independently or as part of a team.
Familiarity with web-based CRM systems and cloud-based email/document suites.
Excellent telephone manners and strong communication skills.
A customer-focused approach with a problem-solving mindset.

Qualifications and Skills:

IT literate, with experience in cloud-based tools such as Google Workspace or similar.
Ability to multitask and manage time effectively.

Please note the successful candidate will be subject to DBS Checks

Privacy Notice By applying for this role, you acknowledge that the personal data you provide will be processed by Global Telemetrics. For recruitment and selection purposes, we will collect your name, contact details, previous employment details and, where appropriate, relevant qualifications held. We will only retain your application data for as long as is necessary and in line with our retention policy. For further details, please see our full privacy policy at https://terms.globaltelemetrics.com/privacy-policy/

Job Types: Full-time, Permanent

Pay: £28,089.10 per year

Benefits:

Company events
On-site parking

Experience:

customer service: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

support engineer jobs in coalville, lec

Service and Bookings Coordinator

Systems Support Engineer (5-month FTC)

Junior Project Engineer

Support & Commissioning Engineer

V96 - Administrator/Resource Planner - National Rehabilitation Centre - (NRC)

Apprentice Technical Support Engineer

Principal Pipeline Engineer

Microsoft Support Engineer

Network Support Engineer - Reactive

Junior Estimator Passive Fire Protection

IT Support Technician

Junior Software Engineer

IT Support Engineer

Graduate Mechanical Engineer

Graduate Design Engineer

Powered Access Customer Support Engineer

Employee Relations Advisor

Quality Support Engineer

R&D Technical Writer (Engineering, Science or Software Background)

CAD Designer

I want to receive the latest job alerts for support engineer in coalville, lec

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