technical support engineer Work, Jobs in coalville, lec (with Salaries)

Systems Support Engineer (5-month FTC)
Fisher German —Ashby-De-La-Zouch
- Full-time
- Hybrid work
- Microsoft Office
- SharePoint
- IT
Technical Support Engineer
Microlise —Nottingham
- £30,000 a year
- Customer service
- SQL
- Communication skills
- Employee assistance programme
FDS Installation Engineer
Cyncly —Ashby-De-La-Zouch
- Full-time
- Travel
Doors engineer, Technical support
Kone —Nottingham
- Overtime
- Sales
- Maintenance
- Driving
- Employee assistance programme
- Gym membership
EV Technical Support Engineer
Tritium Power Solutions AU —Coventry
- £35,000 - £38,000 a year
- Hybrid work
- Engineering
- No degree
- Travel
- Work from home
- Employee assistance programme
Quick apply
Senior Service Desk Engineer
Zenzero Solutions —Derby
- English
- Communication skills
Powered Access Customer Support Engineer
Nationwide Platforms —Leicester
- £33,000 a year
- Monday to Friday
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Employee discount
Junior Support Engineer
Agriculture & Horticulture Development Board (AHDB) —Coventry
- £25,000 - £29,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Presentation skills
- Annual leave
- Employee assistance programme
4d
ICT End User Services Engineer
Hinckley & Bosworth Borough Council —Melton Mowbray
- £33,699 - £38,220 a year
- Full-time
- Hybrid work
- Customer service
- Windows
- SQL
- Relocation assistance
- Annual leave
Quick apply
Systems Engineer
Ericsson —Coventry
- Oracle
- No degree
- Linux
9d
Senior Engineer Services Support
Motorola Solutions —Rugby
- Full-time
- Azure
- SQL
- Travel
- Employee stock purchase plan
- Employee assistance programme
Microsoft Dynamics 365 Support Engineer (Business Central)
CGI —Nottingham
- Full-time
- Analysis skills
- Accounting
- Agile
Quick apply
3d
Systems Engineer
Abacode —Nottingham
- Full-time
- Azure
- Customer service
- Microsoft Office
11d
Systems Engineer
Thrive —Nottingham
- Full-time
- Azure
- Customer service
- Microsoft Office
Quick apply
12d

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Systems Support Engineer (5-month FTC)

Fisher German -
Ashby-De-La-Zouch

Apply Now

Job details

Full-time | Fixed term contract

Benefits

Paid volunteer time

Qualifications

MCSA
ITIL Certification
Driving Licence
MCP
MCSE
Microsoft Office
SharePoint
IT
German

Full job description

Systems Support Engineer (5-month FTC)

The Team & Focus of the Role

Our IT Service & Infrastructure team are looking for a new Systems Support Engineer to come and join the team, on a 5-month fixed term contract. Working alongside ourteam, you will be responsible for onsite service and support needs for employees around the firm.

You will ideally have experience in providing support for all areas of technology, including laptops, servers, printers, and networks as well as vendor specific hardware and software (such as Microsoft365, Microsoft Office Desktop Applications, etc).

This role will be based in Ashby, and although we do operate a hybrid working policy, it’s essential that you’re able to commute to Ashby weekly. Our standard hours are 08:45am – 5:15pm (37.5 hours), however we’d be open to discussing flexible working requirements with minimum working hours of 30 per week.

In return, beyond your base salary you will be included in:

A discretionary bonus scheme
A generous holiday scheme which commences at 25 days with a sliding scale up to 30 days plus your birthday off and two extra half days allocated for Christmas Eve & New Years Eve
Enhanced maternity, paternity, adoption and shared parental leave
An online money saving portal and access to a 24/7 mental health & wellbeing service.
Volunteering Leave equating to 2 days per year (pro rata if you’re part-time)

Duties will include:

IT support relating to technical issues involving Microsoft’s core business applications and operating systems. (Microsoft365, Microsoft Office Desktop Applications etc.)
Laptop and mobile device deployments
Asset Management responsible for tracking of all inbound and outbound hardware
End user onboard and off board.
Communication with customers as required, keeping them informed of incident progress, notifying them of impending changes or agreed outages.
Improve customer service, perception, and satisfaction.
You will track, log and correct information using our ITSM tools to protect assets and components.
You will maintain a high level of customer service and have confidence to deal with complex complaints along with showing empathy to satisfy customer demands.
You will resolve user requests and own service desk issues until a new owner has been found or the problem has been mitigated or resolved.
You will be responsible for the investigation of problems in systems, processes, and services, tactical or operational and will contribute to the implementation of remedies and preventative measures.
You will create knowledge-based articles for ITSM customer self-help guides.
Identify and engage with users or stakeholders to collate user needs evidence.
Diagnose and troubleshoot software and hardware problems and help our customers install approved applications and programs.
Site visits as required to support our end users

The successful candidate will have...

ITIL v3/4 Certification
Microsoft MCP, MCSA or MCSE
2-3 Years help/service desk experience
Experience of different ITSM systems
Experience of supporting most end user compute devices and desktop applications
Experience of supporting Office365 and SharePoint Environments.
Technical understanding: You can show an awareness of the relevant subject matter and a high-level understanding of what it involves.
Ability to diagnose technical issues.
Self-motivated with the ability to work in a fast-moving environment.
Full Driving Licence

Why Fisher German?

We’ve been around for a while, but it doesn’t mean we are behind the times! Across our office network we offer a hybrid working approach to help our colleagues design their working day to suit their diaries. Some days you might be in the office enjoying a collaborative team day, and other days might see you focussing on project work at home. Wherever you choose to work, you’ll be part of a social and digitally connected workforce with the chance to get involved in a variety of activities, like sports events, pop-up bars, BBQs, CPD days, live leadership updates on Zoom, picnics in the park and lots more.

What’s not to love? We work hard but we also have lots of fun! If that sounds like something you would enjoy, then please get in touch.

We have a history going back as far as 1830 but have been Fisher German since 2000. We operate UK wide advising and managing a range of client portfolios with national visibility across all the 12-property market sectors; agriculture, commercial, education, green energy & sustainability, healthcare, minerals & waste, public sector, residential, rural, telecoms, third sector and utilities and infrastructure.

Bring Yourself to Work

It’s simple really, we are passionate about what we do, and we want you to be driven to succeed with us. For this to happen, you need to feel supported and included which is why we’re proud to be an Equal Opportunities Employer.

Location

Head Office

Apply Now

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technical support engineer jobs in coalville, lec

Systems Support Engineer (5-month FTC)