Web manager Work, Jobs in Coalville, Lec (with Salaries)

Consumer Services Manager
KP Snacks —Ashby-De-La-Zouch
- Full-time
- Hybrid work
- Customer service
- Leadership
- Communication skills
- Employee discount
Quick apply
Customer Service Representative (CSR)
Innotech Digital & Display —Coalville
- £30,000 - £33,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
- Free parking
- Profit sharing
Quick apply
Programme Area Manager in Business
Leicester College —Leicester
- £47,693 - £50,409 a year
- Full-time
- English
- AI
- Business
10h
CRM, Automation & AI Assistant
8brand —Leicester
- £28,000 - £32,500 a year
- Full-time
- Hybrid work
- APIs
- Communication skills
- School
- Work from home
- Employee discount
Quick apply
Website Manager
Delicate Hospitality Services Ltd —Burton-On-Trent
- £42,000.00 - £54,863.06 a year
- Full-time
- Management
- English
- SQL
- Employee discount
- Sick pay
Quick apply
10d
Test Analyst
NEXT —Leicester
- From £34,214 a year
- Full-time
- Azure
- SQL
- APIs
- Free parking
- Employee discount
6d
Marketing Manager
Cameo —Leicester
- £40,000 - £45,000 a year
- Full-time
- IT
- In-person
- Communication skills
- Life insurance
Quick apply
Website Experience Manager
The Works —Coleshill
- Hybrid work
- Project management
- JavaScript
- HTML
- Employee assistance programme
- Employee discount
Product Channel Manager
NEXT —Leicester
- £66,000 - £90,000 a year
- Full-time
- Product management
- Agile
- AI
- Free parking
- Employee discount
9d
Digital Design Team Lead
SC Johnson Professional —Denby
- Full-time
- Hybrid work
- Leadership
- Free parking
- Annual leave
Quick apply
Junior Project Manager
IT Roadway —Hinckley
- £25,000 - £30,000 a year
- Full-time
- Microsoft Outlook
- Computer Science
- Engineering
Quick apply
1d
Site Manager
CBRE —Derby
- Full-time
- Management
Senior Inbound Sales Executive OTE uncapped
JS Removals & Waste Management —Loughborough
- £30,000 a year
- Full-time
- CRM software
- Customer service
- Salesforce
- Free parking
Quick apply
Knowledge and Information Liaison Officer (KILO)
Office of the Public Guardian —Nottingham
- £29,303 - £31,061 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Annual leave
- Work from home
6d
Developer / Senior Developer
NEXT —Leicester
- £40,800 - £53,800 a year
- Full-time
- Azure
- Analysis skills
- JavaScript
- Free parking
- Employee discount
Senior Developer
NEXT —Leicester
- £51,400 - £59,400 a year
- Full-time
- Azure
- Analysis skills
- JavaScript
- Free parking
- Employee discount
12d
Digital Design Manager
Sainsbury's —Coventry
- AI
- Employee assistance programme
- Employee discount
1d
Assistant Communications Manager
Boots —Nottingham
- Full-time
- SharePoint
- Employee assistance programme
- Employee discount
eCommerce Manager
Alliance Automotive Group —Birmingham
- Marketing
- Project management
- Bachelor's degree
Quick apply
6d
Family Support Worker / Branch Coordinator for Leicester
Little Miracles Charitable Incorporated Organisation —Leicester
- £14.50 an hour
- Part-time
- Hybrid work
- Working with children
- Travel
- IT
- Health & wellbeing programme
- Work from home
Quick apply

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Consumer Services Manager

KP Snacks -
Ashby-De-La-Zouch

Quick apply

Job details

Full-time

Benefits

Company pension
Private medical insurance
Employee discount

Qualifications

Customer service
Leadership
Communication skills

Full job description

Consumer Services Manager
Ashby-de-la-Zouch (Home of Hula Hoops, popchips, Nik Naks, and more…)
Monday - Friday, 08:30 - 16:30

We operate a dynamic working model built on trust, choice and balance. Colleagues typically connect in person 3 days per week, as we know the best ideas and relationships grow when we collaborate side by side.

Join our snack-loving team
We’re looking for a Consumer Services Manager to join us at KP Snacks. If you’re ready to bring your ideas to the table, grow your skills and be part of a team that values what makes you, you – this could be your next big move.

About the role

At KP Snacks, every consumer contact matters. This role sits at the heart of how we listen, respond and learn, making sure every complaint or enquiry is handled with empathy, expertise and integrity.

As Consumer Services Manager, you’ll lead our Consumer Services function, setting the standard for safe, compliant and human responses across all channels. You’ll protect consumer trust and brand reputation, while turning insight into action that improves product quality, commercial outcomes and consumer experience.

You’ll lead a team of four colleagues, ensuring the right capability, coverage and development are in place. Working closely with Site Technical teams, Marketing, Sales, Corporate Communications, Legal and senior leaders, you’ll play a vital role in spotting risk early, managing complex issues and shaping how KP Snacks shows up for consumers.

What’s in it for you?
We believe in rewarding our colleagues and helping them thrive. Here’s a flavour of what we offer:

Competitive annual salary, plus an annual bonus scheme, with a strong track record of overachievement
Comprehensive healthcare support – including Medicash Health Cash Plan, Private Healthcare, Digital GP, Best Doctors second opinion service and specialist cancer care
KP Pension Plan – contribution matching up to 7% of your salary
25 days holiday, plus the option to buy more
KP4ME – our online platform for benefits, discounts, wellbeing tools and more

What will you be doing?

Leading a high-performing Consumer Services team
Set clear standards for tone, accuracy and empathy while coaching, developing and supporting colleagues through training, succession planning, wellbeing and an out-of-hours on-call rota
Owning end-to-end complaint and enquiry management
Ensure fair, timely and consistent handling across phone, email, letter, web and social channels, with strong first contact resolution and proportionate redress
Protecting quality, safety and compliance
Ensure adherence to Food Law, Consumer Protection and data protection requirements, coordinating investigations of serious complaints with Site Technical teams and laboratories
Partnering across KP Snacks and beyond
Work closely with Brand, Marketing, Sales and Technical teams, alongside local authorities, insurers and legal representatives, representing KP Snacks professionally and confidently
Turning Voice of the Consumer into insight and improvement
Own CRM and community management platforms, build meaningful dashboards and reports, and share trend insights that reduce recurrence, strengthen brand health and improve consumer outcomes

Who are we?
We’re KP Snacks, part of the Intersnack family. Across more than 30 countries, over 15,000 of us work together to make the snacks people love – from Hula Hoops to McCoy’s. In the UK, we’re a team of around 2,400 colleagues, based across seven sites and our Slough HQ. We’re proud of our close-knit culture, where we speak up, celebrate differences and push boundaries together.

We’re committed to inclusion
We’re building a workplace where everyone belongs. If you don’t tick every box, we’d still love to hear from you – your unique perspective could be just what we need. And if there’s anything we can do to make the process easier for you, just let us know.

We’d love to hear from you if you can bring:

Proven leadership experience in Consumer Services or Customer Care
A strong track record of leading teams within a branded FMCG environment, including handling complex or legally sensitive complaints
Sound technical and regulatory understanding
Working knowledge of Food Law, Consumer Protection, UK data protection and local authority structures
Confidence owning systems, insight and budgets
Experience managing CRM platforms, external partners and budgets, using data to drive smarter decisions and better service
Excellent communication and influencing skills
The ability to communicate clearly, credibly and empathically across written, digital and verbal channels, including with senior stakeholders
A calm, practical and solutions-focused approach
Comfortable balancing consumer fairness, commercial impact and reputational risk to reach the right outcome

#LI-SC1 #LI-Hybrid

Quick apply

Refine Your Search

web manager jobs in coalville, lec

Consumer Services Manager

Customer Service Representative (CSR)

Programme Area Manager in Business

CRM, Automation & AI Assistant

Website Manager

Test Analyst

Marketing Manager

Website Experience Manager

Product Channel Manager

Digital Design Team Lead

Junior Project Manager

Site Manager

Senior Inbound Sales Executive OTE uncapped

Knowledge and Information Liaison Officer (KILO)

Developer / Senior Developer

Senior Developer

Digital Design Manager

Assistant Communications Manager

eCommerce Manager

Family Support Worker / Branch Coordinator for Leicester

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