Associate manager Work, Jobs in Coatbridge, Nlk (with Salaries)

Customer Retention Executive
Focus Group —Bellshill
- £25,000 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Annual leave
Quick apply
256774 - Medical Education Training Co-ordinator
NHS Scotland —Wishaw
- £31,537 - £34,303 a year
- Call to connect
- Microsoft Powerpoint
- Microsoft Outlook
- Research
- Annual leave
- Sick pay
2d
HR & Recruitment Manager
LUDDON CONSTRUCTION LIMITED —Glasgow
- Full-time
- Microsoft Outlook
- Management
- Continuous improvement
- Free parking
- Annual leave
Quick apply
11d
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Glasgow
- £3,800 a month
- Full-time
Quick apply
Team Leader
TK Maxx —Glasgow
- Full-time
- Team management
- Employee discount
11d
HR Business Partner
The Richmond Fellowship Scotland —Stepps
- £44,560 a year
- Project management
- Human resources
- Training & development
- Annual leave
10d
HR Advisor
Celtic Football Club —Glasgow
- Human resources
- Recruiting
- Organisational skills
- Free parking
- Employee assistance programme
9d
In Store Merchandiser
Footasylum —Glasgow
- Training & development
- Communication skills
Regional Operations Manager
Ecolab Inc. —West Lothian
- Full-time
- Sales
- Customer service
- Bachelor's degree
- Life insurance
1d
HR Officer
HRM Homecare Services —Glasgow
- £30,000 - £35,000 a year
- Full-time
- Microsoft Outlook
- Administrative experience
- Analysis skills
- Annual leave
Quick apply
Regional Operations Co-ordinator - North of England
Ecolab Inc. —West Lothian
- Full-time
- In-person
- Communication skills
1d
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Glasgow
- £3,800 a month
- Full-time
- Sales
Quick apply
Fostering Service Manager
FCA Scotland —Glasgow
- £45,000 - £50,000 a year
- Supervising experience
- Team management
- Travel
- Free parking
- Annual leave
Sales Associate
Ernest Jones —Glasgow
- £12.71 an hour
- Part-time
- Customer service
- Employee discount
Associate Project Manager
AtkinsRéalis —Glasgow
- Full-time
- Hybrid work
- Business development
- Travel
- Mentoring
Operations & Logistics Internship, Amazon Logistics
Amazon EU SARL (UK Branch) —Glasgow
- Full-time
- English
- Analysis skills
- Business
Acting MAC Store Manager
Estee Lauder —Glasgow
- Weekend availability
- Customer service
- Team management
- POS
6d
La Mer Counter Manager 37.5 hours John Lewis Glasgow
Estee Lauder —Glasgow
- Full-time
- Customer service
- Computer literacy
- Team management
1d
Senior District Manager - North of England
Ecolab Inc. —West Lothian
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
1d
Associate Risk Manager / Project Director
AECOM —Glasgow
- Full-time
- Hybrid work
- Management
- Bachelor's degree
- Mentoring

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Customer Retention Executive

Focus Group -
Bellshill

Quick apply

Job details

Full-time
£25,000 a year

Benefits

Annual leave
Company pension

Qualifications

Client engagement
Customer service
Customer relationship management
Churn prevention
Customer loyalty building
Relationship management
Customer interaction
Root cause analysis
Communication skills

Full job description

Customer Retention Executive – Up to £35k OTE

Build Lasting Customer Relationships & Improve Retention

Up to £25k + Up to £1k Monthly Bonus (OTE £35k) | Glasgow, Bellshill | Hybrid Working (After Probation)

(Internal Job Level Reference: Associate)

Keep customers happy and loyal. Your retention skills protect revenue and improve service.

About Focus Group

£1bn valuation, 30,000+ customers, 1,300+ employees across 20 UK offices. Award-winning employer (UK's Best 100 Companies to Work For 2021). Our recent investment from PE backers, Hg, is supporting Focus Group's organic growth plan, M&A ambitions and product development initiatives, so we can keep delivering innovative technology solutions to businesses of every size, shape and sector.

About the role

As a Customer Retention Executive in our Glasgow, Bellshill office, you'll be at the heart of keeping our customers happy and loyal.

Spot the early warning signs of a customer who's thinking of leaving, and step in before it's too late
Take the time to properly understand what's gone wrong for unhappy customers, then find a solution that works for them
Build relationships proactively — not just fixing problems as they land, but building loyalty strong enough that customers want to stay
Handle challenging conversations with frustrated or unhappy customers, staying calm and professional throughout
Listen, rebuild trust, and show customers why staying with Focus Group is the right call

What we're looking for

✅ A strong communicator who can handle retention conversations professionally
✅ A problem solver who gets to the root cause and finds real solutions
✅ Resilient — someone who stays calm and level-headed with unhappy customers
✅ An empathetic listener who genuinely wants to help customers succeed
✅ Commercially aware — you understand that retention equals revenue

Don't let the list above put you off. We value passion, potential and a willingness to learn just as much as experience. We're a fast-paced, growing business, and if you're excited about customer relationships and helping companies succeed with technology, we'd love to hear from you — even if you don't tick every box.

Benefits

24 days annual leave + bank holidays, increasing with length of service
Holiday trading window — buy and sell up to five days holiday
Up to £1k monthly bonus for hitting your retention targets
Hybrid working available after probation
[Add any further benefits from the live advert or your source doc — e.g. pension, healthcare, discounts — to keep this section complete]

Life at Focus Group

We're proud to have built an outstanding place to work, where people thrive and are recognised for their achievements. We're delighted to have been named one of the UK's Best 100 Companies to Work For 2021, and a British Private Equity & Venture Capital Association (BVCA) 2023 Vision Award Winner for London & South East, in recognition of our culture and our commitment to ESG (Environmental, Social and Governance) values.

At Focus Group, we believe in empowering our people to be their best.

We celebrate diversity and encourage applicants from all backgrounds. Need support applying? Just get in touch—we’re happy to make reasonable adjustments to support you.

Focus Group are committed to ensuring protection for all personal information that we hold, and to provide and protect all data. All staff share in this responsibility and must take appropriate steps in protecting all data. All incidents or risks that may impact this protection must be reported to their manager or to the Data Protection Officer.

Let's connect. Let's grow.

Quick apply

Refine Your Search

associate manager jobs in coatbridge, nlk

Customer Retention Executive

256774 - Medical Education Training Co-ordinator

HR & Recruitment Manager

JUNIOR SALES CONSULTANT

Team Leader

HR Business Partner

HR Advisor

In Store Merchandiser

Regional Operations Manager

HR Officer

Regional Operations Co-ordinator - North of England

JUNIOR SALES ADVISOR

Fostering Service Manager

Sales Associate

Associate Project Manager

Operations & Logistics Internship, Amazon Logistics

Acting MAC Store Manager

La Mer Counter Manager 37.5 hours John Lewis Glasgow

Senior District Manager - North of England

Associate Risk Manager / Project Director

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