Complaints manager Work, Jobs in Coddington, Ntt (with Salaries)

Housing Complaints and Improvement Officer
Newark and Sherwood District Council —Newark-on-Trent
- £33,699 - £35,412 a year
- Full-time
- Hybrid work
- Communication skills
- Free parking
- Annual leave
1d
Estates Locality Operations Manager
Platform Housing —Newark-on-Trent
- £45,421 - £50,468 a year
- Travel
- Annual leave
- Employee assistance programme
Head of Customer Service
Utility Aid —Sleaford
- £50,000 - £65,000 a year
- Full-time
- Management
- Customer service
- Salesforce
- Health & wellbeing programme
Quick apply
Housing Complaints Coordinator
Newark and Sherwood District Council —Newark-on-Trent
- £31,022 - £32,597 a year
- Full-time
- Hybrid work
- Communication skills
- Free parking
- Annual leave
1d
Independent Reviewing Officer
Nottinghamshire County Council —Nottingham
- Part-time
- Supervising experience
- Care plans
- Communication skills
13d
Service Administrator
Newgate (Newark) —Newark-on-Trent
- Microsoft Excel
- Oracle
- Customer service
Home Manager
St Mary's Care Services —Lincoln
- Weekend availability
- Care plans
- Leadership
Quick apply
12d
Centre Manager
IN n OUT Autocentres —Newark-on-Trent
- £34,000 - £38,000 a year
- Full-time
- Management
- Customer service
- Driving
- Free parking
- Annual leave
Quick apply
General Manager/Operations Manager
Wizard Whirlpools Ltd/Wizard Hot Tubs —Ilkeston
- From £30,000 a year
- Full-time
- Management
- Sales
- Customer service
- Free parking
- Store discount
Quick apply
4h
Spares Coordinator
Newgate (Newark) —Newark-on-Trent
- Microsoft Excel
- Oracle
- Customer service
13d
Knowledge and Information Liaison Officer (KILO)
Office of the Public Guardian —Nottingham
- £29,303 - £31,061 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Annual leave
- Work from home
14d
Area Operations Manager
Well Pharmacy —Nottingham
- Analysis skills
- Organisational skills
- Communication skills
2d
Assistant Manager
Formula One AutoCentres —Retford
- £32,000 - £35,000 a year
- Full-time
- Management
- In-person
- Leadership
- Free parking
- Employee assistance programme
Quick apply
7d
HMP Ranby - Business Administrator
Ministry of Justice —Retford
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- English
- Presentation skills
- Banking
- Annual leave
14d
Development and Partnerships Manager
Inspire: Culture, Learning & Libraries —Nottingham
- £44,074 - £49,282 a year
- Full-time
- Customer service
- Microsoft Office
- Business development
14d
Assistant General Manager
Rileys Sports Bars —Nottingham
- £150 - £300 a day
- Full-time
Quick apply
7d
Senior Resident Liaison Officer
PiLON —Nottingham
- Full-time
- Customer service
- Communication skills
- Referral programme
Quick apply
Retail Customer Service
Entain —Newark-on-Trent
- £13 an hour
- Overtime
7d
Regional Property Operations Manager
Ministry of Justice —Bingham
- £50,001 - £60,001 a year
- Full-time
- Hybrid work
- Management
- Maintenance
- Project management
- Annual leave
- Employee discount
5h
Responsible Individual (Consultant)
Delphi Care Solutions —Nottingham
- Monday to Friday
- Hybrid work
Quick apply

I want to receive the latest job alerts for complaints manager in coddington, ntt

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

complaints manager jobs near coddington, ntt

Housing Complaints and Improvement Officer

Newark and Sherwood District Council -
Newark-on-Trent

Apply Now

Job details

Full-time
£33,699 - £35,412 a year
1 day ago

Benefits

Free parking
Annual leave
Company pension
Gym membership
Paid volunteer time

Qualifications

Communication skills

Full job description

Salary

NS09 £33,699 - £35,412 per annum

Contractual hours

Basis

Full Time

Region

East

Date posted

11/06/2026

Job reference

REQ000496

Housing Complaints and Improvement Officer

Permanent

37 hours per week

NS09 £33,699 - £35,412 per annum

Pay Award Pending *

We are now recruiting for a Housing Complaints and Improvement Officer, who will co-ordinate and investigate housing related complaints. You will resolve disputes quickly and fairly, ensuring adherence to policy, the Housing Ombudsman’s Complaint Handling Code and regulatory standards, and to ensure learning from complaints is captured and translated into improvements in service.

You will be responsible for managing a caseload of stage 1 and stage 2 complaints from customers, including ensuring ongoing actions and compensation awarded are followed up, and highlight and report emerging themes from complaints for further investigation and analysis. This may include forming relevant working groups to ensure all relevant input is considered and the appropriate outcomes are delivered.

You will have a demonstrable experience of working in a customer related or complaints handling service, have excellent communication skills and at least 5 GCSEs at C/4 or above, or equivalent and a level 4 housing qualification or a commitment to obtain one.

You should have a flexible approach to work, be caring and compassionate, be highly organised and accurate and put residents at the heart of what you do in providing excellent customer service.

We’re an ambitious, forward-thinking Council with strong values and a culture of doing our absolute best to serve our customers. We are proud of our organisational culture and receive positive feedback from our employees. We have a programme of internal activity to ensure that the voices of our employees are always heard and that they are kept informed on all Council activity and events. From roadshows to an annual award ceremony, from reviewing working arrangements to monthly craft sessions, it is incredibly important our employees are shown how valued they are and that they remain the beating heart of our workplace.

We offer:

Enrolment in the career average local government pension scheme.
Flexi scheme.
Hybrid working.
A generous annual leave entitlement that increases with service.
Family-friendly benefits.
One days’ paid volunteering leave.
Lifestyle benefits platform.
Funded health cash plan.
Free car parking to 31 March 2028
£10 a month gym membership at one of our gyms in the district.

You will be working with a professional, committed and experienced team who are passionate about supporting us to deliver the objectives as outlined in our Community Plan.

For an informal chat or more information, please contact Nicola Priest, Housing Regulatory Compliance Manager on 01636 655526.

Pay Award from 1 April 2026 still under negotiation.

As an employer we will promote an inclusive working environment to maintain and develop a forward thinking and diverse workforce.

Veterans/family of forces/ex-forces, those in care/care leavers, and candidates who declare disabilities (as defined by the Equality Act 2010) will be guaranteed interviews provided they have demonstrated that they meet the essential criteria of the post as detailed in the Person Specifications on their application forms.

We will not accept CVs from unsolicited recruitment agencies.

We recommend you submit your application early, as we often receive a large number of applications and therefore we reserve the right to close the advert early

Closing Date: Friday 10th July

Interview: 21st and 22nd July

Apply Now

Refine Your Search

complaints manager jobs in coddington, ntt

Housing Complaints and Improvement Officer

Estates Locality Operations Manager

Head of Customer Service

Housing Complaints Coordinator

Independent Reviewing Officer

Service Administrator

Home Manager

Centre Manager

General Manager/Operations Manager

Spares Coordinator

Knowledge and Information Liaison Officer (KILO)

Area Operations Manager

Assistant Manager

HMP Ranby - Business Administrator

Development and Partnerships Manager

Assistant General Manager

Senior Resident Liaison Officer

Retail Customer Service

Regional Property Operations Manager

Responsible Individual (Consultant)

I want to receive the latest job alerts for complaints manager in coddington, ntt

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected