Head of customer service Work, Jobs in Coity, Bge (with Salaries)

Keyholder
Belstaff —Bridgend
Quick apply
Enforcement Agent - Rhondda
Dukes Bailiffs Limited —Rhondda
- £28,500 - £100,000 a year
- Full-time
- Continuous improvement
- Cash handling
- Leadership
- Health & wellbeing programme
- Flexitime
Quick apply
10d
National Account Manager
AU Vodka —Swansea
- £50,000 - £55,000 a year
- Remote
- Customer service
- Business development
- Communication skills
Store Manager
Belstaff —Bridgend
- Training & development
- Retail management
Quick apply
General Manager
Dorothys Showbar —Swansea
- £35,000 - £40,000 a year
- Full-time
- Bar
- Customer service
- Business development
- Employee discount
Quick apply
Service Desk Manager
Driver and Vehicle Licensing Agency —Swansea
- £44,241 a year
- Full-time
- Hybrid work
- Presentation skills
- Continuous improvement
- Team management
- Free parking
- Annual leave
12d
Supervisor
Belstaff —Bridgend
- Retail management
- Cash handling
Quick apply
Senior Operations Manager
Sero —Cardiff
- £58,000 - £65,000 a year
- 8 hour shift
- Hybrid work
- Team management
- Contracts
- Budgeting
- Annual leave
- Flexible schedule
Quick apply
9d
Sales Associate
Belstaff —Bridgend
Quick apply
Senior Business Support Manager
Driver and Vehicle Licensing Agency —Swansea
- £44,241 a year
- Part-time
- Hybrid work
- Management
- Presentation skills
- Continuous improvement
- Free parking
- Annual leave
10d
Customer Services Performance Delivery Lead
HM Land Registry —Swansea
- £61,923 a year
- Part-time
- Presentation skills
- Continuous improvement
- Organisational skills
- Annual leave
9d
Senior Information & Business Support Officer
Care & Repair Cardiff and the Vale —Cardiff
- £32,080 a year
- Full-time
- Customer service
- Administrative experience
- Team management
- Free parking
- Health & wellbeing programme
Quick apply
1d
Head of Applications
Welsh Water —Cardiff
- £115,000 a year
- No degree
- Communication skills
- Free parking
- Annual leave
12d
4050 - Head of Digital, Data & Technology for the Disused Tips Authority
Welsh Government —Merthyr Tydfil
- £61,098 - £78,449 a year
- Full-time
- Computer Science
- Presentation skills
- Leadership
12d
Recoveries Specialist
Flint Bishop —Swansea
- Full-time
- Computer literacy
- Computer skills
- Communication skills
- Free parking
- Flexible schedule
Quick apply
Digital Customer Service Advisor
Unify Brand Partnerships —Cwmbran
- £26,500 a year
- Full-time
- Microsoft Excel
- Computer literacy
- In-person
- Annual leave
- Employee discount
Quick apply
Head of Engineering Services - Facilities
Mitie —Swansea
- £60,000 a year
- Continuous improvement
- Budgeting
- In-person
Marketing Executive - Specialist
PHSGroup —Caerphilly
- Monday to Friday
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Marketing
- Free parking
- Annual leave
Customer Service Administrator
CanDo Laundry Services —Port Talbot
- £28,000 a year
- Full-time
- CRM software
- Data entry
- In-person
- Free parking
Quick apply
1d
Customer Delivery Driver
ASDA —Bridgend
- £13.10 an hour
- Part-time
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
6d

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Keyholder

Belstaff -
Bridgend

Quick apply

Job details

Qualifications

Personal upselling recommendations
Client engagement
Stakeholder liaison
Complaint handling
Retail stocktaking
Relationship management
Customer interaction
Loss prevention
Stocktaking

Full job description

Belstaff was created by and for independent spirits. We know that what we do, and who we do it with matters. Join the team and make an impact as we build a legacy that surpasses our incredible past.

Love The Challenge. Find A Way. Go All In. Stand Together. Be The Difference.

A bit about Belstaff

Belstaff is a functional clothing brand founded to move people forward. Throughout our history we have championed material innovation, collaborating with those who challenge the ordinary and celebrate the joy of the journey. Belstaff has designed protective suits for race-car drivers, windproof smocks for Marines and insulating clothing for mountaineers. One thing is at the heart of all these endeavours: An Independent Spirit. Today, this energy prevails and unites the people who bring the Belstaff brand to life, providing the best products to our customers – both old and new. We are committed to building a team of curious, conscious individuals dedicated to showing up, standing together, and being the difference between a good day and a great day.

We are currently searching for a Keyholder to join the team to maximise sales revenue within the Store whilst building a strong client base and providing an entrepreneurial level of customer service which sets the highest benchmark for the brand.

As well as acting as the role model on the shop floor in terms of sales and customer service, this role includes supporting the team in order to deliver budget goals and customer service excellence, as well as ensuring the visual merchandise presentation reflects the brand vision and meets the highest standards possible.

Strong relationships with clients, the sales team and the local business community must be built and maintained.

This role is on a 40-hour per-week contract

We are looking for someone who will be responsible for:

To set the sales benchmark in store consistently driving sales, achieving personal sales targets and enabling and encouraging other sales colleagues to achieve theirs
To help create and be part of a dynamic and positive team in order to maintain an environment in the store conducive to generating sales
To greet, advise and help clients
To assist clients on the best products to suit their needs
To confidently and professionally answer questions and queries from clients
To be able to confidently cross sell and upsell across all product offers in store, ensuring the client is walked through the in store collection.
To ensure that the client is the main focus at all times. To set a standard that exceeds the benchmark for customer service within the luxury retail industry. This includes being fully conversant with all products and services available including product care, waxing, customisation, aftersales and stock availability.
To ensure customer service levels consistently meet and exceed company expectations.
To be the role model regarding customer service and sales standards at all times
To be up to date on local events and current affairs in order to promote conversation with clients.
To develop and ensure good internal customer service with all other Belstaff Stores and with Head Office.
Professionally handling customer complaints and issues
To understand Belstaff’ s Global and International positioning.

STOCK & SECURITY

All Belstaff stock is the responsibility of all teams.
To be aware of Company and Store Security procedures and ensure they are adhered to at all times.
To ensure tagging & other security systems are adhered to in store
To ensure that all stock is protected at all times
To be alert to the possibility of theft and follow Company procedures to minimise the opportunity for theft
To ensure the standards of storing stock on the shop-floor and back of house are maintained
To participate in all audits and counts

VISUAL MERCHANDISING

To ensure that the merchandising is in line with the Belstaff image and commercial objectives of the store
To ensure that stock is correctly labelled, tagged and available on the shop floor at all appropriate times
Ensuring that the stock is in the best possible condition for sale at all times. If any product is not on the shop floor, it should be stored, so as to avoid damage

OTHER KEY DUTIES

When allocated key holding duties, ensuring that these are conducted in accordance with Company procedures.
Must liaise with Store Manager and other Managers/Supervisor on day to day decisions, regarding safety, profitability and legal issues within the store.

H&S AND SECURITY

To be aware of and follow all company rules and HSE legislation.

You may be required to undertake such further duties as your skills, qualifications and experience allow and/or as may be assigned to you by the Company from time to time.

We are an equal opportunity employer and value diversity at our company. We will not discriminate on the basis of sex, race, marital status, disability, age, sexual orientation or religion. We are committed to a fair and accessible recruitment process for all candidates so if you would like us to make any adjustments to the application or interview process, please let us know and we will be happy to support you.

Quick apply

Refine Your Search

head of customer service jobs in coity, bge

Keyholder

Enforcement Agent - Rhondda

National Account Manager

Store Manager

General Manager

Service Desk Manager

Supervisor

Senior Operations Manager

Sales Associate

Senior Business Support Manager

Customer Services Performance Delivery Lead

Senior Information & Business Support Officer

Head of Applications

4050 - Head of Digital, Data & Technology for the Disused Tips Authority

Recoveries Specialist

Digital Customer Service Advisor

Head of Engineering Services - Facilities

Marketing Executive - Specialist

Customer Service Administrator

Customer Delivery Driver

I want to receive the latest job alerts for head of customer service in coity, bge

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