Support specialist Work, Jobs in Coleford, Gls (with Salaries)

Member Support Specialist – Nights & Weekends
Bond OpCo, LLC —Trellech
- 8 hour shift
- Continuous improvement
- Data entry
- In-person
- Annual leave
- Flexible schedule
Customer Assistant
Lidl —Monmouth
- £13.45 - £14.45 an hour
- Part-time
- Customer service
- Bakery
- Store discount
- Employee discount
10d
Estate Agent Selling Luxury Homes
Fine & Country —Gloucester
- £100,000 - £120,000 a year
- Remote
- Work from home
- Flexible schedule
Quick apply
Travel Sales Consultant
Trailfinders —Cheltenham
- £44,000 - £49,000 a year
- Full-time
- Sales
- Employee discount
- Sick pay
Marketing Executive (Content & Growth)
Pooki Presses Ltd —Cinderford
- £24,420 - £32,000 a year
- Full-time
- Hybrid work
- Social media management
- Project management
- Marketing
- Free parking
- Flexitime
Quick apply
Care Coordinator / Scheduler
Crossroads Gloucestershire —Cinderford
- £25,000 - £28,000 a year
- Full-time
- Organisational skills
- IT
- In-person
Quick apply
13d
Facilities Lead
BASF Environmental Catalysts and Metal Solutions —Cinderford
- Maintenance
- Contracts
- IT
- Annual leave
Prison Officer
Serco Group —Bristol
- £28,187 - £42,000 a year
- Overtime
- Employee discount
Domestic Abuse Support Worker
BRC Jobs —Monmouth
- £13 - £15 an hour
- Full-time
- Communication skills
Quick apply
Senior Developer
Commercial —Cheltenham
- £60,000 - £65,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Software development
- APIs
- Work from home
- Employee assistance programme
Quick apply
12d
Project & Process Improvement Engineer
elix sourcing solutions —Tetbury
- £35,000 - £40,000 a year
- Project management
- Continuous improvement
- Organisational skills
12d
Manager of Dedicated Implementations - EMEA
Ashby —Bristol
- £110,000 - £165,000 a year
- Full-time
- Remote
- Project management
- Travel
- Leadership
- Annual leave
Administration Assistant
Thrings —Lydney
- Microsoft Powerpoint
- Microsoft Outlook
- Administrative experience
- Life insurance
6d
Lead Accessibility Specialist
Government Digital Service —Bristol
- £69,675 - £72,975 a year
- Full-time
- Hybrid work
- Presentation skills
- Leadership
- Annual leave
- Employee assistance programme
4d
Category Specialist
TVS Supply Chain Solutions —Emersons Green
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Office
- Negotiation
- Employee assistance programme
- Employee discount
Quick apply
Cyber Security Specialist
AIRBUS Defence and Space Limited —Newport
- Full-time
- Hybrid work
- DevOps
- Travel
- IT
- Free parking
- Employee assistance programme
Diabetic Retinal Screener/Trainee Diabetic Retinal Screener, Band 4
Gloucestershire Hospitals NHS Foundation Trust —Gloucester
- £28,392 - £31,157 a year
- Full-time
- Computer literacy
- GP surgery experience
- Travel
11d
Director of Operations
Rugby School —Minchinhampton
- Up to £75,000 a year
- Full-time
- Management
- Supervising experience
- Organisational skills
Quick apply
5d
Area support officer
Bardwood —Ross-on-Wye
- £12.71 an hour
- Full-time
- In-person
Quick apply
Infrastructure Engineer
AIRBUS Defence and Space Limited —Newport
- Full-time
- Computer networking
- In-person
- Free parking
- Relocation assistance

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Member Support Specialist – Nights & Weekends

Bond OpCo, LLC
Trellech

Apply Now

Job details

Full-time

Benefits

Annual leave
Flexible schedule
Life insurance

Qualifications

Continuous improvement
Data entry
Communication skills

Full job description

Who We Are

BOND is a rapidly growing private aviation company revolutionizing fractional aircraft ownership and private aircraft management, delivering an elevated and seamless flying experience for discerning clients. Supported by a landmark Bombardier fleet order, we are building a modern fleet of late-model super-midsize and ultra-long-range aircraft and assembling a team committed to operational excellence, safety, and white-glove service.

As we scale toward launch and long-term growth, we are seeking professionals who want to help build a next-generation aviation company and play a meaningful role in shaping how it operates from the ground up.

Role Overview

The Member Support Specialist – Nights & Weekends is the operational heartbeat of BOND's Account Management team when the rest of the world is off the clock. This role owns real-time trip coordination and member communication during evening and weekend hours — ensuring that the white-glove BOND experience never sleeps. You'll work directly alongside Directors and Account Managers, handling the operational layer of trip execution so our client-facing team can stay focused on relationships.

This role is built for someone who thrives under pressure, owns their shift completely, and holds themselves to the same standard at 2AM as they would at 2PM. If you have an aviation operations background, a member-first mindset, and the discipline to perform at a high level during non-standard hours, we want to hear from you.

What You'll Do

Own real-time member communication during nights and weekends — trip status updates, proactive outreach, and one-call resolution.

Coordinate trip logistics end-to-end: flight scheduling, catering, ground transportation, FBO readiness, and last-minute changes.

Monitor active flights and communicate delays, diversions, or operational changes to members and internal stakeholders immediately.

Liaise directly with flight crews, FBOs, and third-party vendors to resolve issues in the moment.

Act as the off-hours escalation point for operational issues, exercising sound judgment to resolve or elevate as appropriate.

Partner with Flight Operations, Maintenance, and Scheduling to maintain cohesive trip execution across the operation.

Ensure clean, accurate handoffs at shift transitions so the daytime team picks up with full situational awareness.

Maintain accurate data entry across operational systems, keeping clean records for all assigned trips.

Surface recurring operational gaps or service breakdowns to leadership for continuous improvement.

Required Qualifications

2+ years of experience in aviation operations, flight coordination, charter operations, or a premium member/client services environment.

Proven ability to manage multiple concurrent priorities under time pressure with accuracy and composure.

Strong verbal and written communication skills; professional and member-first in all interactions.

Proficiency with operations or scheduling platforms; ability to learn proprietary systems quickly.

Consistent availability to work nights, weekends, and holidays on a structured shift schedule.

Must pass pre-employment background check and drug screening.

Preferred Qualifications

Experience in fractional aviation, Part 135 charter, or a premium private aviation environment.

Familiarity with FBO operations, flight dispatch, or aircraft scheduling systems.

Background supporting UHNW or high-profile clientele in a direct-service capacity.

Familiarity with large-cabin Bombardier aircraft, including the Challenger 3500, Global 6500 and Global 8000.

Exposure to trip management platforms or CRM tools used in aviation or luxury hospitality.

Education in aviation (e.g., Embry-Riddle) and/or pilot certification is a strong plus.

Schedule

This is a structured shift role. Shifts are 8 hours and cover the following windows:

Weekdays (Monday–Friday): 5PM–1AM | 1AM–9AM

Weekends (Saturday–Sunday): 9AM–5PM | 5PM–1AM | 1AM–9AM

Total scheduled hours: 40 per week. Applicants must also have the flexibility to work a different schedule and overtime to support business demands as needed.

Why BOND

We're building a next-generation aviation company, and we invest in the people making it happen. Joining BOND means stepping into a fast-moving, high-standards environment where your work has a direct impact from day one.

Competitive salary commensurate with experience
Performance-based bonus eligibility (role dependent)
Comprehensive health, dental, and vision insurance with supplemental coverage options and company-paid life insurance
401(k) with company match
Paid time off and company holidays for eligible roles

If you're ready to help build something exceptional — we'd love to hear from you!

Equal Employment Opportunity

BOND is an equal opportunity employer and values a workplace where every team member is respected and supported. All employment decisions are made without regard to any status protected by applicable federal, state, or local law.

Work Location: In person

Apply Now

Refine Your Search

support specialist jobs in coleford, gls

Member Support Specialist – Nights & Weekends

Customer Assistant

Estate Agent Selling Luxury Homes

Travel Sales Consultant

Marketing Executive (Content & Growth)

Care Coordinator / Scheduler

Facilities Lead

Prison Officer

Domestic Abuse Support Worker

Senior Developer

Project & Process Improvement Engineer

Manager of Dedicated Implementations - EMEA

Administration Assistant

Lead Accessibility Specialist

Category Specialist

Cyber Security Specialist

Diabetic Retinal Screener/Trainee Diabetic Retinal Screener, Band 4

Director of Operations

Area support officer

Infrastructure Engineer

I want to receive the latest job alerts for support specialist in coleford, gls

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