Customer experience & quoting specialist Work, Jobs in Coleshill, War (with Salaries)

Small Works & Remedials Estimating/Quoting Administrator
SRC Fire Safety Ltd —Coleshill
- £29,741.40 a year
- Full-time
- Microsoft Excel
- Bachelor's degree
- In-person
- Free parking
Quick apply
7d
Customer Experience & Quoting Specialist
Bruker —Coventry
- Microsoft Word
- English
- Continuous improvement
Transport Planner (UK and Europe)
Tek Freight Ltd —Kenilworth
- £28,500 - £34,000 a year
- Weekend availability
- Hybrid work
- Customer service
- Continuous improvement
- In-person
- Free parking
Quick apply
5h
Freight Forwarder - European Road Freight
C4 Logistics Ltd —Coventry
- £32,000 - £37,000 a year
- Full-time
- In-person
- Negotiation
- Free parking
Quick apply
Sales Assistant - Made To Measure Advisor
Dunelm —Redditch
- £8.00 - £12.71 an hour
- Heavy lifting
12d
Software Commercial Support
SCC —Birmingham
- £35,000 a year
- Monday to Friday
- Hybrid work
- CRM software
- Microsoft Outlook
- Continuous improvement
Client Commercial Team Manager
JLL —Birmingham
- CRM software
- Sales
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Hall & Kay —Birmingham
- Full-time
- CRM software
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JHK-Hall & Kay Fire Services Ltd —Birmingham
- Full-time
- CRM software
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- Microsoft Office
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- £27,000 - £29,000 a year
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Churchill Group —Birmingham
- Computer literacy
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Small Works & Remedials Estimating/Quoting Administrator
SRC Fire Safety Ltd —Coleshill
In this role, you will be the driving force behind turning routine maintenance defects, engineer site reports, and small works requests into clear, accurate,…
£29,741.40 a year
Quick apply
7d
Customer Experience & Quoting Specialist
Bruker —Coventry
The Customer Experience & Quoting Specialist serves as a key point of contact for internal and external customers, ensuring a seamless customer experience…

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customer experience & quoting specialist jobs near coleshill, war

Small Works & Remedials Estimating/Quoting Administrator

SRC Fire Safety Ltd -
Coleshill

Quick apply

Job details

Full-time
£29,741.40 a year
7 days ago

Benefits

Free parking
Company pension
On-site parking

Qualifications

Sourcing
Pricing
Microsoft Excel
Client engagement
Cost control
Bachelor's degree
Communication skills
Project cost estimation

Full job description

Job Overview

About the Role

We are looking for a fast-paced, organised, and technically minded Small Works & Remedials Estimating/Quoting Administrator to join our team. In this role, you will be the driving force behind turning routine maintenance defects, engineer site reports, and small works requests into clear, accurate, and profitable customer quotations across fire alarm systems, emergency lighting, and associated life safety solutions.

Key Responsibilities

· Report Review & Triage: Review engineer service sheets, commissioning logs, and defect reports to identify required remedial actions, failed components, and system non-compliances.

· Costing & Quotation Generation: Calculate accurate material, labour, access equipment, and subcontractor costs to build competitive quotes using our internal pricing matrices.

· Supplier Sourcing: Check stock availability and source pricing for replacement parts, detectors, call points, batteries, panels, and emergency light fittings with specialist distributors and manufacturers.

· Client Engagement & Follow-Ups: Issue quotes directly to facility managers, property management agents, and duty holders; follow up outstanding quotes to secure approvals.

· Operational Handover: Once approved, convert quotes into confirmed jobs within our service management system and liaise with the scheduling team for swift engineer booking.

Requirements & Skills

· Proven experience in a quoting, service administration, or small works desk role within the Fire & Life Safety, M&E, or Building Services sectors.

· Sound working knowledge of standard fire and life safety components and standards (e.g., BS 5839-1, BS 5266-1, BAFE SP203-1) would be an advantage.

· High proficiency in service management software (e.g., Uptick, simPRO, Clik, or similar) and Microsoft Excel.

· Commercial acumen with a solid understanding of labour rates, margins, and parts markups.

· Confident communication skills, with the ability to explain technical remedial requirements to non-technical clients.

What We Offer

· Free onsite parking.

· 20 days holiday + UK bank holidays.

· The Company does not operate a pension scheme but you will be enrolled into an ‘auto-enrolment’ pension scheme.

· Supportive team culture.

Pay: £29,741.40 per year

Benefits:

Free parking
On-site parking

Experience:

Estimating/Quoting : 2 years (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

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Small Works & Remedials Estimating/Quoting Administrator