Access manager Work, Jobs in Collyhurst, Gtm (with Salaries)

Helpdesk Manager
Armstrong Building and Maintenance Limited —Heywood
- £37,500 - £40,000 a year
- Full-time
- Management
- Maintenance
- In-person
Quick apply
13d
HR Apprentice
Totally Local Company —Stockport
- Full-time
- Microsoft Office
- Human resources
- IT
- Annual leave
- Employee discount
Quick apply
3d
Operational Lead
mydentist —Radcliffe
- Full-time
- Analysis skills
- Travel
- Leadership
- Free parking
- Employee assistance programme
Quick apply
14d
General Manager – Heywood
Lineage Logistics —Heywood
- Full-time
- Leadership
- Communication skills
- Annual leave
Quick apply
11d
Operations Manager
EMR Group —Salford
- Full-time
- Project management
- IT
- Annual leave
Quick apply
Business Development Manager
We Have a Meeting —Manchester
- £30,000 - £60,000 a year
- Full-time
- Sales
- English
- Business development
- Annual leave
- Employee discount
Quick apply
Service Delivery Manager
Together —Cheadle
- Full-time
- Communication skills
Quick apply
Receptionist
LAH Property Marketing —Manchester
- £28,509 a year
- Full-time
- Microsoft Office
- Front desk
- Communication skills
- Referral programme
Quick apply
Deputy Manager
Monica Vinader —Manchester
- Management
- Travel
- Communication skills
Quick apply
Learning Activation Specialist
mydentist —Radcliffe
- Full-time
- Hybrid work
- Sales
- Travel
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
Jigsaw Homes Group Limited
Jigsaw Homes Group —Ashton-Under-Lyne
- £38,301 - £42,527 a year
- Full-time
- Sick pay
Operations Manager - Fleet Services
DHL —Manchester
- Up to £60,000 a year
- Analysis skills
- Leadership
Customer Support Advisor
ITCUK —Manchester
- £28,000 a year
- 12 hour shift
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
Warehouse Operative
Alliance Automotive Group LV —Manchester
- Employee discount
Quick apply
Stocktaker
nGeneration —Manchester
- £26,000 - £28,000 a year
- Weekend availability
- Bar
- Microsoft Excel
- Customer service
Quick apply
Site Manager - Building Refurbishment
The Casey Group Ltd —Newton Heath
- £45,000 - £55,000 a year
- Full-time
- Management
- Supervising experience
- Contracts
- Employee assistance programme
- Employee discount
Quick apply
11d
Logistics Coordinator
Pixel Inspiration —Altrincham
- £27,000 a year
- Full-time
- Microsoft Word
- Spanish
- Microsoft Excel
- Free parking
- Store discount
Quick apply
12d
Demolition Administration and Compliance Manager
Rhodar Industrial Services Ltd —Warrington
- Up to £35,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Free parking
- Health & wellbeing programme
Quick apply
10d
Operations Support Manager
CitySprint —Salford
- £41,000 - £50,000 a year
- Full-time
- Travel
- Communication skills
- Annual leave
Quick apply
12d
Location Manager
Anchor —Droylsden
- £29,870 a year
- Communication skills
- Employee discount
10d

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Helpdesk Manager

Armstrong Building and Maintenance Limited -
Heywood

Quick apply

Job details

Permanent | Full-time
£37,500 - £40,000 a year
13 days ago

Benefits

Company pension
On-site parking

Qualifications

Management
Facilities management
Maintenance
Leadership
Communication skills
Help desk

Full job description

Are you passionate about delivering excellent customer support and leading a high-energy helpdesk team? Joining Armstrong Building and Maintenance Ltd as a Helpdesk Manager, you will champion exceptional service, streamline operations, and drive continuous improvement in a fast-paced environment.

About Us

With over 35 years’ experience we specialise in planned and reactive maintenance activities in the facilities management sector and project management and execution of planning, development and construction activities in the Construction sector.

Role Overview

Based at our Head Office in Heywood, the role of Helpdesk Manager is crucial to our success. Reporting directly to the company management and acting as line manager to our engineers and helpdesk team you will own the first point of contact for all maintenance service requests. You will optimise workflows, and uphold SLAs to ensure every call, email, and ticket is handled with precision and care. Your strategic insights will drive process improvements and elevate our customer experience.

Key Responsibilities

· Oversee daily helpdesk operations including work scheduling and SLA management

· Respond and provide updates on all work in process

· Fleet management

· Establish and maintain positive working relationships and levels of communication to ensure optimum service delivery and maximise work potential with existing clients

· Manage and mentor a team of helpdesk coordinators

· Completion of PCS audits

· KPI reporting

· Improve process efficiency, ensure full notes are made on the work management system for each job, to create full visibility for all Helpdesk team and management

Skills and Experience

· Minimum 3 years’ experience managing a helpdesk or service desk team, ideally within building maintenance or facilities management

· Strong understanding of CAFM software (preferably Job Logic) and ticketing workflows

· Excellent leadership skills with a track record of motivating teams and driving performance improvements

· Exceptional communication skills, both written and verbal, with the ability to liaise effectively across all levels

· Excellent UK geographical knowledge

· Ability to thrive under pressure and adapt quickly to changing priorities

What We Offer

· Competitive salary

· 40 hours per week, permanent contract of employment

· 20 days holiday plus bank holidays, additional holiday entitlement after a qualifying period

· Contributory Pension scheme,

· Professional development budget and access to industry training

· Staff Events

Build the future of building maintenance. Join us as Helpdesk Manager and make every call count!

Pay: £37,500.00-£40,000.00 per year

Benefits:

On-site parking

Work Location: In person

Quick apply

Refine Your Search

access manager jobs in collyhurst, gtm

Helpdesk Manager

HR Apprentice

Operational Lead

General Manager – Heywood

Operations Manager

Business Development Manager

Service Delivery Manager

Receptionist

Deputy Manager

Learning Activation Specialist

Jigsaw Homes Group Limited

Operations Manager - Fleet Services

Customer Support Advisor

Warehouse Operative

Stocktaker

Site Manager - Building Refurbishment

Logistics Coordinator

Demolition Administration and Compliance Manager

Operations Support Manager

Location Manager

I want to receive the latest job alerts for access manager in collyhurst, gtm

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