About The Evaluator
We’re a small, creative evaluation consultancy working across the UK to help cultural, heritage, nature and wellbeing organisations understand their impact.
Our ethos is Creatively Simple, Honest, Useful — and our tagline, We’ll figure it out for you, sums up how we work with clients: collaboratively, clearly and with curiosity.
We combine rigorous social research with warmth and empathy, using creative methods — from youth voice workshops to ranger surveys, focus groups in community centres, and data dashboards for funders.
The Evaluator supports the design, delivery and analysis of evaluation projects — gathering stories and evidence that help our clients learn, demonstrate impact and make better decisions.
Operations & Project Coordinator -About the role
We are looking for a highly organised, thoughtful and proactive Operations and Project Coordinator to support our office, project systems and evaluation delivery.
This is not a basic admin role. You will need to be someone who can understand context, spot what needs doing, keep track of moving parts, and help a busy team stay organised across multiple live projects.
You will work closely with the director and the wider team, supporting project setup, meeting booking, filing, finance admin, fieldwork logistics, office systems and follow-up actions. You may support some evaluation delivery, such as arranging or carrying out interviews, preparing transcripts, writing up notes and helping with report amends.
The right person will enjoy creating order, following things through, and making sure important details do not get lost.
Key responsibilities
Business and office support
· Support general office administration and day-to-day coordination.
· Help manage email triage, meeting booking and diary coordination.
· Save, file and organise documents so that information is easy to find.
· Support the team with filing, follow-ups and practical admin.
· Help keep office systems, folders and records tidy and up to date.
· Support with posting cards, journals and other client/team materials.
· Help with recruitment and interview logistics when needed.
Project and evaluation coordination
· Set up new clients and projects in the right folders, systems and internal channels.
· Help keep project records, trackers and actions up to date.
· Support visit planning, including schedules, SLAs, materials and logistics.
· Help transfer meeting actions into project management software (Trello) and diarise follow-ups.
· Support the preparation of fieldwork materials, including packing and unpacking equipment.
· Liaise with clients, partners or freelancers where needed to clarify dates, contacts and arrangements.
Finance and compliance admin
· Scan and organise invoices and receipts.
· Help make sure finance information is complete and easy for the team/accountants to find.
· Support basic finance admin processes, while working within agreed boundaries.
· Follow GDPR, confidentiality and data protection processes carefully.
Evaluation delivery support
Depending on your skills and interests, you may also support:
· Online, phone or in-person interviews.
· Interviews and feedback collection at festivals or events.
· Writing up workshop or visit notes.
· Creating merged transcript documents ready for analysis.
· Supporting report amends and final checks.
· Helping prepare information for analysis and reporting.
You do not need to arrive as an experienced evaluator. We can train the right person. But you do need to be curious, accurate and comfortable working with people, documents and systems.
Essential skills and qualities
We are looking for someone who:
· Is highly organised and reliable.
· Has strong written communication skills.
· Can manage several tasks at once without losing important details.
· Is confident using Microsoft Office, especially Outlook, Word, Excel and shared folders.
· Can work independently and use judgement about what needs attention.
· Is comfortable asking questions when something is unclear.
· Can handle confidential information carefully.
· Has a calm, practical and helpful approach.
· Enjoys creating structure and improving ways of working.
· Can work in a small, busy team where priorities sometimes shift quickly.
Desirable skills and experience
It would be helpful, but not essential, if you have experience of:
· Business administration, project coordination, executive support or operations support.
· Working in a small business, consultancy, charity, arts, heritage, environment or wellbeing setting.
· Supporting client projects or stakeholder communications.
· Using systems such as Trello, SharePoint, SurveyMonkey, Canva or similar.
· Taking notes, writing up meetings or preparing short summaries.
· Carrying out interviews, community engagement or research support.
· Supporting events, fieldwork or face-to-face delivery.
We are a growing consultancy in an active scale-up phase. This means our work is varied, fast-paced, and evolving. Systems and processes are continually improving as we grow.
You’ll work within a supportive team, contributing to everything from fieldwork and stakeholder interviews to survey analysis, data dashboards and creative reporting.
You will thrive in this role if you:
· Like being the person who keeps things moving.
· Notice when something has not been followed up.
· Enjoy making messy information clearer.
· Can hold lots of small details without panicking.
· Are happy working across admin, logistics, people and project systems.
· Like a role where no two days are exactly the same.
· Want to be part of a growing business and help shape better systems as we grow.
This role may not be the right fit if you prefer very fixed routines, narrow role boundaries, or a slow-moving environment. We are supportive and flexible, but we are also growing quickly, so we need someone who can bring calm, structure and initiative.
Location and working pattern
This is a hybrid role, but we do need someone who can work from our Barnoldswick office regularly.
We expect this role to involve at least two days per week in the office, because so much of the role involves office systems, files, materials, team coordination and practical support. We can discuss the exact working pattern with the right candidate and will consider school hours or flexible arrangements where they still meet the needs of the role.
There is likely to be occasional travel and evening or weekend work for meetings, visits, interviews or events.
To apply, please send:
· Your CV; and
· A covering letter explaining why you are interested in this role and why it’s the perfect fit for you
Please send applications to [email protected] by Monday 13th July
Job Types: Full-time, Part-time, Permanent
Pay: £28,600.00 per year
Expected hours: 30.0 – 37.0 per week
Work Location: Hybrid remote in Barnoldswick BB18 5NN
