Motor vehicle service advisors Work, Jobs in Colney, Nfk (with Salaries)

Service Advisor
Thurlow Nunn —Norwich
- £31,998.87 a year
- Full-time
- Customer service
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
4d
Senior Service Advisor
Thurlow Nunn —Norwich
- £34,000 a year
- Full-time
- Customer service
- Maintenance
- Organisational skills
- Annual leave
- Employee assistance programme
6d
Senior Service Advisor
Thurlow Nunn Group —Norwich
- £34,000 a year
- Full-time
- Customer service
- Maintenance
- Organisational skills
- Employee discount
6d
Customer Service Advisor
John Grose —Lowestoft
- Up to £33,400 a year
- Full-time
- In-person
- Communication skills
- Employee discount
Quick apply
3h

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Fleet Operative For Van Hire Company
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Trainee Car Sales
Richard Nash Cars Ltd —Norwich
Customer Interactions -* Work directly with customers, understanding their needs and guiding them to suitable car choices. Type:* Full-time, Training Position.
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Service Advisor

Thurlow Nunn -
Norwich

Apply Now

Job details

Permanent | Full-time
£31,998.87 a year
4 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Employee discount
Referral programme

Qualifications

Customer service
Organisational skills
Communication skills

Full job description

Norwich

Service

Full time

Permanent

At Thurlow Nunn, we’re proud to represent leading automotive brands including Vauxhall, Peugeot and Leapmotor. We’re now looking for a motivated and customer-focused Service Advisor to join our busy Norwich team.

About the Role

As a Service Advisor, you’ll be the key link between our customers and the workshop team, ensuring every customer receives the highest standard of service and support. You’ll handle service bookings, keep customers updated on progress, and provide clear explanations of any required work, always with a friendly and professional approach.

Key Responsibilities

Act as the first point of contact for all service customers – in person, by phone and online
Manage service bookings and workshop schedules efficiently
Keep customers informed on vehicle progress, costs, and timescales
Provide clear and accurate advice on service, repairs and additional products
Deliver outstanding customer care at every stage of the journey

About You

We’re looking for someone who thrives in a customer-facing environment and brings energy and professionalism to the role.

Strong background in customer service or a customer-facing position (essential)
Excellent communication and organisational skills
Confidence in handling queries, explaining technical details simply, and resolving issues
A genuine passion for delivering an exceptional customer experience

Why Join Us?

At Thurlow Nunn, we value our people as much as our customers. In return for your skills and commitment, we offer:

A competitive salary package
Staff discounts on vehicles, servicing and parts
Ongoing training and career development opportunities
A supportive, friendly team environment

If you’re looking to take the next step in your automotive career and want to be part of a forward-thinking group representing some of the industry’s most exciting brands, we’d love to hear from you.

Apply today and start your journey with Thurlow Nunn in Norwich!

Why Work For Us?

Thurlow Nunn is a family-owned, people-driven business which has been established for 150 years. The Thurlow Nunn Group has a team of over 600 employees, within the automotive and agricultural industries, across 18 sites throughout Norfolk, Suffolk, Cambridgeshire, Buckinghamshire and Bedfordshire.

Whether your passion is sales, aftersales, customer service or another area, what's really important for us is that you are able to represent our family values of: Professional, Trust, Respect, Caring and Together, every day.

If you take great pride in delivering exceptional customer service and would love to be a member of a dedicated, friendly team, then Thurlow Nunn would be a great place for you to work.

Salary

£31,998.87 plus bonus scheme

Hours

Monday to Friday 8.00am to 6.00pm plus 1 in 3 Saturdays 8.00am to 1.00pm on a rota

Benefits

• 31 days annual leave (including bank holidays) • Pension scheme • Life assurance • Free RAC breakdown cover • Cycle to work purchase scheme • Preferential parts, service and labour rates • Discounts on new and used vehicles • Aftersales discounts • Access to health and wellbeing support services • Employee discount platform • Recruitment Referral Incentive Scheme • Employee Assistance Programme (EAP)

Closing date

16-08-2026

Why Work For Us?

Salary

£31,998.87 plus bonus scheme

Hours

Monday to Friday 8.00am to 6.00pm plus 1 in 3 Saturdays 8.00am to 1.00pm on a rota

Benefits

Closing date

16-08-2026

Apply Now

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