Technology management Work, Jobs in Colney, Nfk (with Salaries)

1st Line IT Support Engineer
Cascade Ltd —Norwich
- £27,040 a year
- Full-time
- Customer service
- Travel
- Organisational skills
- Free parking
Quick apply
16h
Service Manager
Williams Lea —Norwich
- £65,000 a year
- Full-time
- Hybrid work
- Referral programme
Assistant Manager - The Stables
Royal Norwich Golf Club Limited —Norwich
- From £29,500 a year
- Weekend availability
- Hospitality
- Customer service
- Hotel
- Free parking
- Employee discount
Quick apply
Archive Assistant
Norfolk County Council —Norwich
- £25,989 - £26,403 a year
- Temporary
- Hybrid work
- Administrative experience
- In-person
- Employee discount
- Gym membership
9d
Junior Project Planner
Ericsson —Norwich
- Microsoft Powerpoint
- Microsoft Excel
- English
3d
Finance and Strategy Business Partner
Hethel Innovation Ltd —Hethel
- £42,000 - £48,000 a year
- Full-time
- Microsoft Excel
- Data analysis skills
- In-person
- Annual leave
- Work from home
Quick apply
2d
IT Trainer / Process Analyst
Spire Solicitors —Norwich
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
Quick apply
Senior Copy Editor
Studio Miko —Norwich
- £30,000 - £40,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Office
- Health & wellbeing programme
- Annual leave
Quick apply
4d
Assistant National Trail Officer
Norfolk County Council —Norwich
- £26,000 - £34,000 a year
- Full-time
- Hybrid work
- Employee discount
- Gym membership
Void Skilled Operative
Norwich City Services Limited —Norwich
- From £26,725 a year
- Driving
- In-person
- Annual leave
Quick apply
1d
Health and Wellbeing Adviser
Norfolk County Council —Wymondham
- £39,862 - £41,771 a year
- Full-time
- Hybrid work
- Employee discount
- Gym membership
9d
Healthcare Assistant
Priory Group —Norwich
- £26,300 a year
- Weekend availability
- English
- Rehabilitation centre
- IT
- Free parking
- Annual leave
Quick apply
Quality Assurance Analyst
JAA-Jones Lang LaSalle Limited —Norwich
- Full-time
- Continuous improvement
- Organisational skills
- In-person
Quick apply
Supervisor
Holland & Barrett —Norwich
- £14 an hour
- Part-time
- Customer service
- Leadership
- Store discount
- Annual leave
Enterprise Engineer
Norwich City Council —Norwich
- £39,862 - £42,839 a year
- Weekend availability
- Hybrid work
- Azure
- Oracle
- Windows
- Annual leave
4d
Category Manager
Evaro —Norwich
- Remote
- Microsoft Excel
- Analysis skills
- Product management
- Annual leave
2h
Data Quality Controller
JAA-Jones Lang LaSalle Limited —Norwich
- Full-time
- Microsoft Excel
- Customer service
- Analysis skills
Quick apply
1d
Accounts Receivable Analyst
JAA-Jones Lang LaSalle Limited —Norwich
- Full-time
- Microsoft Excel
- Accounting
- In-person
- Free parking
Quick apply
AI Solutions Engineer
Black Orange Inv Limited —Watton
- £80,000 - £100,000 a year
- Full-time
- Hybrid work
- CAD
- Engineering
- ERP systems
- Annual leave
- Life insurance
Quick apply
Project Manager
Verisk —Norwich
- Full-time
- Project management
- Agile
- IT
- Annual leave
- Life insurance

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1st Line IT Support Engineer

Cascade Ltd -
Norwich

Quick apply

Job details

Permanent | Full-time
£27,040 a year
16 hours ago

Benefits

Free parking
Private medical insurance
On-site parking

Qualifications

Google Docs
Driving Licence
Customer service
IT support
Organisational skills
CompTIA A+
Help desk

Full job description

Location: Kirkham House, 5 Whiffler Rd, Norwich NR3 2AG

Salary: £27,040

Contract: Full-time, Permanent (40 hours/week)

Reports to: Technical Director

About the Role

Cascade is seeking a First Line IT Support Engineer to act as the first point of contact for all IT support across the organisation. This hands-on role is ideal for someone early in their IT career who is open-minded, able to think on their feet, and keen to improve existing processes.

Because we operate in the care and education sectors, your work will directly enable frontline staff to deliver safe, high-quality care. We are looking for a problem-solver who can resolve day-to-day technical issues quickly, patiently, and with a friendly manner.

Key Responsibilities

Triage & Support: Act as the first point of contact for IT issues (phone, email, ticketing system), logging and triaging requests, and escalating to 2nd/3rd line support when necessary.
Device Management: Order, set up, configure, and deploy end-user hardware including laptops, desktops, mobiles, tablets, and printers.
User Administration: Manage user accounts for new starters, leavers, and role changes across Google Workspace and core line-of-business applications (including password resets and access requests).
Technical Troubleshooting: Provide first-line support for hardware, software, Wi-Fi/network connectivity, and Google Workspace (Gmail, Drive, Docs, etc.).
Asset & Documentation: Maintain accurate IT asset records/inventories and contribute to internal knowledge-base documentation.
User Care: Support staff with varying levels of technical confidence, explaining solutions clearly and without jargon.
Compliance: Adhere strictly to data protection, confidentiality, and information security policies, recognising the sensitive nature of data in a care setting.

Person SpecificationEssential

Excellent customer service skills patient, approachable, and able to communicate clearly with non-technical colleagues.
Strong organisational skills with the ability to prioritise a varied workload.
Some experience in an IT support/helpdesk role, OR a strong demonstrable interest in IT (supported by certifications, personal projects, or relevant study).
A genuine passion for technology and a willingness to learn and develop.
A valid Driver’s Licence (required for travel between our Hull homes and schools).
An understanding of confidentiality and data protection principles.

Desirable

Experience working within health, social care, education, or another regulated environment.
Familiarity with care management software or electronic care planning systems.
Exposure to the Google Workspace Admin console (Google Cloud Identity).
Basic understanding of networking concepts (Wi-Fi, basic troubleshooting).
Relevant certifications (e.g., CompTIA A+, Google Workspace Administrator, or awareness of ITIL principles).

Safeguarding and Compliance

Cascade is committed to safeguarding the vulnerable people and children we support. This role is subject to an enhanced DBS check. The successful candidate will handle sensitive personal data and must strictly adhere to UK GDPR and Cascade’s information governance policies.

Closing date 17/07/2026

Interviews W/C 27/07/2027

Start Date 01/09/2026

Pay: £27,040.00 per year

Benefits:

Free parking
On-site parking
Private medical insurance

Work Location: In person

Quick apply

Refine Your Search

technology management jobs in colney, nfk

1st Line IT Support Engineer

Service Manager

Assistant Manager - The Stables

Archive Assistant

Junior Project Planner

Finance and Strategy Business Partner

IT Trainer / Process Analyst

Senior Copy Editor

Assistant National Trail Officer

Void Skilled Operative

Health and Wellbeing Adviser

Healthcare Assistant

Quality Assurance Analyst

Supervisor

Enterprise Engineer

Category Manager

Data Quality Controller

Accounts Receivable Analyst

AI Solutions Engineer

Project Manager

I want to receive the latest job alerts for technology management in colney, nfk

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