It service desk team leader Work, Jobs in Colwick, Ntt (with Salaries)

Service Desk Analyst
Saint Gobain —Loughborough
- Customer service
- IT
- Communication skills
- Employee discount
Quick apply
8d
Warehouse Shift Manager - Nights
Lineage Logistics —Bilsthorpe
- Up to £48,000 a year
- Full-time
- Management
- Organisational skills
- Warehouse experience
- Free parking
- Annual leave
Quick apply
Microsoft Dynamics 365 Support Engineer (Business Central)
CGI —Nottingham
- Full-time
- Analysis skills
- Accounting
- Agile
Quick apply
IT Service Delivery Manager
iZan Business Solutions —Newark-on-Trent
- £33,000 - £40,000 a year
- Full-time
- Azure
- Sales
- Customer service
- Free parking
- Annual leave
Quick apply
3d
Customer Service Administrator
Global Fire & Security Systems LTD —Nottingham
- Full-time
- Hotel
- Administrative experience
- Maths
Quick apply
14d
Service Team Leader
Morrisons —Nottingham
- Annual leave
- Employee discount
Quick apply
5d
Desk Adjuster - Home Claims
Hastings Direct —Leicester
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- Annual leave
12d
Doors engineer, Technical support
Kone —Nottingham
- Overtime
- Sales
- Maintenance
- Driving
- Employee assistance programme
- Gym membership
Consultant Ecologist
AECOM —Nottingham
- Full-time
- Hybrid work
Customer Service Administrator - Apprentice
Boneham & Turner Ltd —Kirkby in Ashfield
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Senior Engineer – Engineering Geologist
Rolls-Royce SMR —Derby
- £50,650 - £66,500 a year
- Full-time
- Hybrid work
- Travel

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MSP Service Desk Manager
RedBrick IT Solutions Limited —Bourne
Take ownership of Service Desk performance, ensuring SLA targets are consistently achieved. Identify training needs and support career progression.
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Service Desk Analyst
Saint Gobain —Loughborough
Working closely with colleagues across the wider IT team to ensure issues are resolved efficiently and customers are kept informed throughout.
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8d

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Service Desk Analyst

Saint Gobain -
Loughborough

Quick apply

Job details

Permanent | Graduate
8 days ago

Benefits

Employee discount

Qualifications

Customer service
Technical support
IT support
IT
Communication skills
Information Technology

Full job description

About the Role

Service Desk Analyst

At Saint-Gobain Digital & IT, we're looking for a Service Desk Analyst to join our Service Desk team, delivering outstanding IT support to colleagues across Saint-Gobain UK & Ireland.

If you're passionate about delivering excellent customer service and enjoy solving problems, we'd love to hear from you. Whether you already have experience working in a Service Desk or IT support environment, or you're a recent graduate looking to start your career in IT, this is a fantastic opportunity to develop your skills within a supportive and collaborative team. You'll receive the training and support you need to build a rewarding career while helping colleagues resolve their technical issues quickly and effectively.

Saint-Gobain Digital supports businesses across the UK & Ireland by delivering innovative technology solutions that enable our colleagues to work smarter every day. As part of Saint-Gobain UK & Ireland, we're committed to using technology to help achieve our purpose of Making the World a Better Home.

This is a permanent role working 36.25 hours per week, based in East Leake, Loughborough, on a hybrid basis.

What we're looking for

A passion for delivering exceptional customer service and helping people solve problems.
Experience in a Service Desk, IT support or customer-facing role, or a recent IT graduate eager to begin a career in technical support.
Good knowledge of Windows, Microsoft 365 and basic hardware troubleshooting, or the willingness and aptitude to learn.
Strong communication, organisation and problem-solving skills, with the ability to manage a busy workload.
Experience using an IT ticketing or Service Management system is advantageous but not essential.

What you will be doing

Acting as the first point of contact for IT support requests from colleagues across Saint-Gobain UK & Ireland.
Logging, prioritising and resolving incidents and service requests in line with agreed service levels.
Providing friendly, professional and customer-focused support through a variety of communication channels.
Troubleshooting software, hardware and application issues, resolving as many queries as possible at the first point of contact.
Working closely with colleagues across the wider IT team to ensure issues are resolved efficiently and customers are kept informed throughout.

Staff discounts across Saint-Gobain brands.

Are Saint-Gobain Digital and Saint-Gobain inclusive employers?

Saint-Gobain is a worldwide leader in light and sustainable construction, following our purpose of "Making the World a Better Home." We play a part in improving daily life through high-performance solutions. Wherever you are, let your unique personality and our values guide you every day to help invent a more sustainable world.

We understand that a diverse workplace is not only a more enjoyable place to be, but also enables better decision-making and innovation. Whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us.

And what about flexibility?

At Saint-Gobain, we're always open to new ways of working. Everyone has different needs and commitments, and we'll happily discuss any flexibility you may need for this role. Whilst we can't promise to meet every request, we do promise to listen.

If your skills and experience match what we're looking for, we'll be in touch to discuss your experience and get to know you better. We look forward to hearing from you!

Job Reference: GBR13868

Quick apply

Refine Your Search

it service desk team leader jobs in colwick, ntt

Service Desk Analyst

Warehouse Shift Manager - Nights

Microsoft Dynamics 365 Support Engineer (Business Central)

IT Service Delivery Manager

Customer Service Administrator

Service Team Leader

Desk Adjuster - Home Claims

Doors engineer, Technical support

Consultant Ecologist

Customer Service Administrator - Apprentice

Senior Engineer – Engineering Geologist

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