1st line support Work, Jobs in Congleton, Chs (with Salaries)

1st Line Support Technician
Pure Innovations —Stockport
- £26,664 a year
- Full-time
- Azure
- Windows
- Travel
- Health & wellbeing programme
- Employee assistance programme
Quick apply
6d
1st Line Service Desk Technician
Cloud10 IT —Manchester
- £27,000 - £32,000 a year
- Overtime
- Azure
- Customer service
- Organisational skills
- Work from home
Quick apply
1st Line Support Engineer
Hudson Hill Consulting —Runcorn
- Up to £28,000 a year
- Full-time
- Customer service
- Windows
- Microsoft Office
- Free parking
- Health & wellbeing programme
Quick apply
IT Support Analyst
Birchall Blackburn Law —Manchester
- Full-time
- Management
- Windows
- Microsoft Office
Quick apply
1d
Education Welfare Officer -EWO (Attendance and Engagement)
Birches Head Academy —Stoke-on-Trent
- £28,300 - £30,742 a year
- Full-time
- School
- Free parking
- Health & wellbeing programme
Quick apply
Recruitment & HR Assistant
The Fragrance Shop —Manchester
- Microsoft Powerpoint
- Human resources
- IT
- Free parking
- Work from home
13d
Customer Service Advisor
Radius Limited —Crewe
- Full-time
- Customer service
- English
- Microsoft Office
- Employee assistance programme
Quick apply
9d
2nd Line Support Technician
Converge Technology Solutions —Stafford
- £26,000 - £28,900 a year
- Full-time
- Hybrid work
- Azure
- Software troubleshooting
- Customer service
- Annual leave
9d
Senior Programme Manager - Crewe
Right to Succeed —Crewe
- £44,720 - £48,332 a year
- Full-time
- Hybrid work
- English
- Project management
- Team management
- Annual leave
- Work from home
Quick apply
10d
IT Infrastructure Support Technician
BSW Timber —Stoke-on-Trent
- Full-time
- Windows
- Microsoft Office
- In-person
- Employee discount
Quick apply
14d
IT Support Technician
Technology (IT) —Manchester
- £32,000 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- IT
8d
Management Trainee - North West
SIXT —Knutsford
- Full-time
- Sales
- Customer service
- English
- Annual leave
- Employee assistance programme
Quick apply
Operations / IT Apprentice
Verlingue —Manchester
- £20,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Quick apply
Service Inbound Analyst
Bright HR Limited —Manchester
- Up to £26,500 a year
- Management
- Customer service
- Organisational skills
- Employee assistance programme
- Employee discount
1st Line Analyst - Stafford DC
Pets at Home —Stafford
- £28,000 a year
- Full-time
- Customer service
- Organisational skills
- IT
- Free parking
- Employee discount
IT Service Desk Agent
Lookers —Manchester
- £26,000 - £27,000 a year
- Full-time
- Remote
- Customer service
- Travel
- Annual leave
Quick apply
8d
Sales Support - Asset Finance
Allica Bank —Manchester
- Full-time
- Hybrid work
- Customer service
- Financial services
- Banking
13d
Exams, Data & Privacy Officer
Windsor Academy Trust —Stoke-on-Trent
- £16,865 - £18,320 a year
- Part-time
- School
1st Line Support Engineer
Humnize —Stockport
- £26,000 - £28,000 a year
- Communication skills
Construction Skills and Placement Specialist
Macclesfield College —Macclesfield
- £32,579 - £36,656 a year
- Full-time
- Construction experience
- Free parking
- Annual leave

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1st line support jobs near congleton, chs

1st Line Support Technician

Pure Innovations -
Stockport

Quick apply

Job details

Full-time
£26,664 a year
6 days ago

Benefits

Health & wellbeing programme
Cycle to work scheme
Company pension
Company events
Employee assistance programme
Employee discount
Gym membership
Flexible schedule
Referral programme
On-site parking

Qualifications

Driving Licence
Azure
Operating systems
Windows
Network Protocols
CompTIA Network+
IT support
Cloud computing
CompTIA A+
Intune

Full job description

IT Support Technician 1st Line

Salary: £26,664

Contract: Permanent

Hours: 35 hours per week

Location: Stockport (Travel required throughout GM)

Responsible to: Senior IT Support Technician

Additional: Must be a driver and have use of a car for business purposes

Mileage: 45p per mile

Role Purpose:

Pure Innovations is a charity based in Stockport working throughout Greater Manchester delivering services within local communities. You will work within the IT Team to ensure we have an IT infrastructure that is fit for purpose and able to meet the strategic aims of the business whilst providing quality support to staff and those who access services.

Core Responsibilities:

Set up, configure, and deploy IT equipment including laptops, desktops, mobile devices, printers, and peripherals.

· Wipe, re-image, and re-purpose devices in line with organisational and data security policies.

· Issue IT equipment to staff, ensuring accurate records are maintained.

· Deliver IT inductions and training for new staff, ensuring they are confident using organisational systems and tools.

· Maintain accurate asset inventories and assist with stock management of IT equipment and accessories.

· Assist with user account creation, password resets.

· Support the implementation of IT projects and upgrades as directed by the IT Manager.

· Ensure all IT activities comply with organisational policies, GDPR, and cybersecurity best practices.

· Manage assigned tickets to a successful resolution in a timely manner.

· Escalate complex technical issues to senior 2nd Line IT Support Technician.

Work closely with colleagues to ensure SLA compliance and a smooth handover

between team.

Contribute to IT roadmaps and highlight opportunities for improvement.
Maintain accurate documentation that others can easily understand and use.
To uphold, understand and adhere to all policies and procedures identified by Pure Innovations Ltd.
To uphold Pure’s key values: Respectful, Aspirational, Responsive and Inclusive in everything we do.
To report any safeguarding concerns to a designated safeguarding officer/lead.
Any other reasonable tasks as directed by your line manager.

Person Specification

Qualifications and training

· GCSEs (or equivalent) including:

English – Grade 4/C or above

Maths – Grade 4/C or above

· A degree essential at 2:1 or above in any discipline or Level 3 qualification in IT (or equivalent)

· CompTIA A+

· CompTIA Network+

· Microsoft Certified: Modern Desktop Administrator Associate (or equivalent Microsoft 365 certification)

Experience

· Minimum of 2 years’ experience in IT Support Technician role

Knowledge

· Proficiency in operating systems – Windows

· Familiarity with 365 Office package

· Strong knowledge of network protocols

· Familiarity with cloud computing – Azure

· Familiarity with Intune Device Management

Why Join us?

Rewarding career pathways and progression opportunities with an award-winning organisation, which puts people first (not profits).
Full Induction, training & Development programmes.
Leadership development program recognised by Chartered Management Institute.
Flexible working hours (subject to the needs of the service).
22 days holiday rising to 30 days after 5 years’ service (pro rata for part-time staff) + Bank Holidays.
Health Benefits including Simply Health cover, dental treatment plan cover or gym membership up to £200 per year. (after completion of probationary period).
Bonus birthday holiday after 5 years’ service.
Company events and fun days out.
Discount at Catering Outlets and Pure Innovation products on Etsy.
Employee Assistance Programme- 24-hour helpline for support and advice.
Nest pension Scheme-salary sacrifice basis. Pure also makes a % contribution to the scheme.
Mental Health at work first aiders to offer guidance and Support when required.

Pay: £26,664.00 per year

Benefits:

Company pension
Cycle to work scheme
Employee discount
Health & wellbeing programme
On-site parking
Referral programme

Experience:

IT support: 1 year (required)

Licence/Certification:

UK driving licence and access to a vehicle for business use (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

1st line support jobs in congleton, chs

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IT Support Technician

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1st Line Analyst - Stafford DC

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Sales Support - Asset Finance

Exams, Data & Privacy Officer

1st Line Support Engineer

Construction Skills and Placement Specialist

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