Assistant customer care office based Work, Jobs in Congleton, Chs (with Salaries)

Optical Assistant - Customer Care Office Based
Eyecare Oncall —Manchester
- £27,539.20 a year
- Full-time
- Administrative experience
- Organisational skills
- In-person
- Employee discount
Quick apply
Retail Assistant
St Paul's Centre —Crewe
- From £12.71 an hour
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Care Home Customer Support Assistant
Bupa —Bollington
- £27,590 - £35,163 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
- Gym membership
Quick apply
Customer Care Agent
ABM UK —Manchester Airport
- Full-time
- Customer service
- Communication skills
- Employee discount
Quick apply
Operations Assistant
Skill Step Group Ltd —Crewe
- £25,000 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Finance Assistant
Gray Healthcare Ltd —Macclesfield
- £25,000 - £28,000 a year
- Full-time
- Microsoft Excel
- Accounting
- Organisational skills
- Free parking
Quick apply
Care Co-ordinator for Home care (PART TIME/ FULL TIME)
Homecare Solutions ltd —Salford
- £14.25 - £16.00 an hour
- Temporary
- Care experience
- In-person
- Care plans
- Flexitime
- Referral programme
Quick apply
7d
Finance Assistant - Allocations
Creative Support —Stockport
- Up to £25,884 a year
- Part-time
- Microsoft Excel
- Customer service
- IT
- Annual leave
Night Assistant (Female Applicants Only)
The Riverside Group —Manchester
- £26,227.50 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
7d
Clinic Receptionist
Ebs Physiotherapy St Albans: Sports Injury Specialists —Manchester
- £30,420.00 - £38,534.30 a year
- Part-time
- Management
- Customer service
- English
- Free parking
- Work from home
Quick apply
9d
Administration Assistant - Fixed Term Contract
Isio Group —Manchester
- Full-time
- Customer service
- Microsoft Office
- Computer skills
3d
Project Assistant - Female Only
The Riverside Group —Manchester
- £26,227.50 a year
- Weekend availability
- Administrative experience
- IT
1d
Senior Healthcare Assistant
The Christie NHS Foundation Trust —Manchester
- £25,760 - £27,476 a year
- Part-time
4d
Account Specialist - Derbyshire
Chiesi Farmaceutici —Manchester
- Project management
- Driving
- Organisational skills
- Free parking
- Employee assistance programme
12d
Account Specialist - The Humber
Chiesi Farmaceutici —Manchester
- GP surgery experience
- Project management
- Driving
- Free parking
- Employee assistance programme
12d
Account Specialist - North West London
Chiesi Farmaceutici —Manchester
- GP surgery experience
- Project management
- Driving
- Free parking
- Employee assistance programme
12d
Account Specialist - Thames Valley
Chiesi Farmaceutici —Manchester
- GP surgery experience
- Project management
- Driving
- Free parking
- Employee assistance programme
12d
Senior Consultant, Java Developer, Solutions, Engineering, AI & Data
Deloitte —Manchester
- Hybrid work
- Azure
- Java
- AWS
Counter Manager
Estee Lauder —Manchester
- Weekend availability
- Sales
- Customer service
- Microsoft Office
- Annual leave
Account Specialist - South Wales
Chiesi Farmaceutici —Manchester
- GP surgery experience
- Project management
- Driving
- Free parking
- Employee assistance programme
12d

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assistant customer care office based jobs near congleton, chs

Optical Assistant - Customer Care Office Based

Eyecare Oncall -
Manchester

Quick apply

Job details

Permanent | Full-time
£27,539.20 a year

Benefits

Company events
Employee discount
On-site parking

Qualifications

Optical experience
Care home
Administrative experience
Organisational skills
Communication skills
Time management
Office experience

Full job description

Customer Care Administrator

The purpose of the Customer Care Administrator is to ensure that every touchpoint of the customer journey is delivered seamlessly ensuring exceptional customer service. This includes resolving enquiries and ensuring customer satisfaction.

This role demands excellent communication skills, strong problem-solving abilities, attention to detail, and a customer-centric attitude. The Customer Care Administrator is also responsible for accurate data collection and input across multiple systems.

As Customer Care Administrator, your primary responsibilities will include:

Respond to customer enquiries via phone, email, and chat promptly and professionally to ensure high quality customer service.
Efficiently and effectively resolve customer issues and complaints, escalating to the appropriate department or person as needed to maintain high levels of customer satisfaction.
Ensure patient lists are updated, and customer happiness surveys are carried out accurately and promptly in line with monthly targets.
Assure all confirmed clinics remain at the minimum quantity levels at all times.
Carry out Optical data checks and process orders, identifying and rectifying any errors to ensure accurate data collection, input, and monitoring.
Submit claims to the NHS in a timely manner to make sure payment is received promptly and accurately.
Maintain customer records and update home account information to ensure our data is continuously correct.
Carry out inductions to confirm new customers are onboarded effectively.
Manage time effectively to ensure individual performance and targets are met.
Communicate with Care Home Managers and staff to book and confirm visits, ensuring accurate data verification for optimal service delivery.
Complete all connecting administrative tasks accurately to ensure clinics run smoothly.
Follow up with customers and Care Home Managers to ensure their issues are resolved and continue to provide a high quality service they are happy with.
Provide accurate information about our products and services, continuously acting as a positive ambassador for the company.

Skills required:

Previous experience in a care home setting is a plus

At least 4 years of optical experience required

Strong organizational and time management skills

Excellent interpersonal skills

Enthusiastic and proactive attitude

Hours and Location:

Denton - Manchester

Monday – Friday 40 hours - 8:30am to 5:30pm

Benefits

No weekend or evening work

28 days of holidays, including bank holidays

An additional paid day off for your birthday

Annual free eye test and discounted glasses for you and a family member

Job Details

Full-time, Permanent

Denton - Manchester

Monday – Friday 40 hours - 8:30am to 5:30pm

Salary: £27,539.20

Ready to elevate your career and make a difference? Apply now to join our team as an Optical Assistant

Job Types: Full-time, Permanent

Pay: £27,539.20 per year

Benefits:

Company events
Employee discount
On-site parking

Experience:

Optical: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

assistant customer care office based jobs in congleton, chs

Optical Assistant - Customer Care Office Based

Retail Assistant

Care Home Customer Support Assistant

Customer Care Agent

Operations Assistant

Finance Assistant

Care Co-ordinator for Home care (PART TIME/ FULL TIME)

Finance Assistant - Allocations

Night Assistant (Female Applicants Only)

Clinic Receptionist

Administration Assistant - Fixed Term Contract

Project Assistant - Female Only

Senior Healthcare Assistant

Account Specialist - Derbyshire

Account Specialist - The Humber

Account Specialist - North West London

Account Specialist - Thames Valley

Senior Consultant, Java Developer, Solutions, Engineering, AI & Data

Counter Manager

Account Specialist - South Wales

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