Overview:
Job Title: Bag Hall Agent
Company: Swissport
Location: Manchester airport
Contract Type: Part Time
Hours: 25 hours per week, between Monday – Sunday (shift work)
Salary: £13.18 per hour
UK full manual driving license is required for this role
About the Company:
Swissport is an award winning, leading provider of ground and air cargo services, dedicated to delivering efficient and reliable solutions to airlines and airports worldwide.
About the Role:
As a Bag Hall Agent with Swissport, you will be responsible for handling and processing baggage in a timely and efficient manner to facilitate smooth operations within the airport environment.
Responsibilities:
Key Responsibilities:
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Receive, sort, and load baggage onto conveyor belts and handling equipment for transportation to aircraft or storage areas.
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Utilise automated baggage handling systems and equipment to track, scan, and transfer luggage to designated flights or destinations.
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Ensure compliance with airline and airport security procedures and regulations while handling and processing baggage.
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Coordinate with airline representatives, ground crews, and other stakeholders to prioritise baggage handling and resolve any issues or discrepancies.
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Monitor and maintain the cleanliness, organisation, and safety of the bag hall area, including conveyor belts, sorting stations, and storage facilities.
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Report any equipment malfunctions, maintenance issues, or safety hazards to supervisors and follow established protocols for troubleshooting and resolution.
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Assist passengers with lost or delayed baggage inquiries, providing support and guidance in locating and retrieving their belongings.
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Adhere to Swissport’s standards of service excellence, professionalism, and teamwork in all interactions and tasks.
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Ensure deployment of the environmental processes and procedures. Referring to the QHSE Manual.
Qualifications:
Qualifications:
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Previous experience in baggage handling, logistics, warehouse operations, or a similar role is preferred.
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Strong attention to detail and the ability to work efficiently in a fast-paced environment with strict deadlines and priorities.
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Excellent communication skills and the ability to interact professionally with colleagues, supervisors, and external stakeholders.
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Flexibility to work varied shifts, including early mornings, evenings, weekends, and holidays, based on operational requirements.
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Physical stamina and the ability to lift, carry, and manoeuvre heavy baggage and cargo items as needed.
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Must possess a valid FULL EUROPEAN MANUAL driver's license and be able to pass a background check
Benefits:
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Access to Employee Assistance Programme and wellness initiatives.
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Comprehensive training and development programmes.
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Free onsite parking whilst at work
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Retirement savings plan with employer contributions.
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Career advancement opportunities within the aviation industry.
Join Swissport and become part of a dynamic team dedicated to delivering excellence in customer service and aviation operations. Whether you're seeking a flexible part-time role or a career with potential for growth, we encourage you to apply today and embark on a rewarding journey in the aviation industry!
Swissport is an equal opportunity employer committed to diversity and inclusion in the workplace.
