Helpdesk support Work, Jobs in Congleton, Chs (with Salaries)

Service Co-ordinator - Helpdesk - 12 month FTC
Equans —Stoke-on-Trent
- 8 hour shift
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Helpdesk Administrator
Cygnet Health Care Limited —Stoke-on-Trent
- Full-time
- Microsoft Office
- Organisational skills
- Communication skills
- Employee discount
- Referral programme
1d
Customer Support (UK)
Picklebet —Manchester
- Weekend availability
- Remote
- Customer service
- Communication skills
Quick apply
10d
Project Co-ordinator
Equans —Crewe
- Full-time
- Remote
- Microsoft Office
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Days & Nights Role - Mobile Response Officer (SIA)
Key Security (UK) Ltd —Warrington
- £13.45 an hour
- 12 hour shift
- Driving
Quick apply
Service Coordinator (Helpdesk)
ISS Facility Services —Stoke-on-Trent
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
Customer Operations Co-ordinator
SafeGroup Services Limited —Manchester
- £29,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Employee discount
- Sick pay
Quick apply
3d
IT Field Support Engineer
Chroma Technology —Warrington
- From £28,000 a year
- Full-time
- Azure
- SharePoint
- IT
Quick apply
1d
Enrolment Co-ordinator - Kids Planet Central Support
Kids Planet Nurseries —Knutsford
- Communication skills
- Time management
Helpdesk/Administrator
Mitie —Buxton
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
8d
Property Helpdesk Advisor
Bupa —Salford Quays
- Up to £28,000 a year
- Full-time
- Hybrid work
- Customer service
- Gym membership
- Referral programme
Quick apply
8d
Facilities Helpdesk Administrator – Manchester, M3 2LF
Apleona —Manchester
- £26,000 - £28,000 a year
- Monday to Friday
- Microsoft Excel
- Customer service
- Computer literacy
- Employee discount
- Gym membership
FM Helpdesk Coordinator
Johnson Controls —Manchester
- Full-time
- Customer service
- Communication skills
- Time management
- Free parking
- Annual leave
Operational Delivery Admin
ISS Facility Services —Stoke-on-Trent
- Administrative experience
Quick apply
Service Delivery Manager
Together —Cheadle
- Full-time
- Communication skills
Quick apply
ITSM Helpdesk Specialist (ITIL)
Tesco Mobile —Manchester
- Weekend availability
- Hybrid work
- Customer service
- Analysis skills
- Communication skills
- Employee assistance programme
Facilities Management Coordinator Apprentice
UNIVERSITY OF BOLTON —Manchester
- Full-time
Quick apply
14d
Service Coordinator
ISS Facility Services —Stoke-on-Trent
- Customer service
- Microsoft Office
- Organisational skills
Quick apply
OOH Night Service Co-ordinator
ISS Facility Services —Stoke-on-Trent
- Night shift
- Microsoft Excel
- Communication skills
Quick apply
Quality Operations Lead
MCS —Warrington
- £35,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Analysis skills
- Free parking
- Annual leave
Quick apply
3d

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helpdesk support jobs near congleton, chs

Service Co-ordinator - Helpdesk - 12 month FTC

Equans -
Stoke-on-Trent

Apply Now

Job details

Full-time

Benefits

Cycle to work scheme
Annual leave
Discounted gym membership
Employee assistance programme
Employee discount
Referral programme

Qualifications

Customer service
Communication skills
Help desk

Full job description

Service Co-ordinator - Helpdesk - 12 month FTC

Offer ID:

85936

Job:

Support Functions / Admin Support

Contract type:

Schedule:

Full-Time

Country:

United Kingdom

EQUANS is looking for a Service Coordinator - Helpdesk to join our team on our HMCTS contract based in Stoke-on-Trent (ST4) on a 12 month fixed-term contract. This is a full-time role working 40 hours per week, 8 hours per day between the hours of 08:00 & 16:30, Monday to Friday with a 30 minute unpaid break. On offer is a competitive salary and benefits package.

The Regional Operations Centre (ROC) in Stoke provides helpdesk and business support services to a wide range of facilities management contracts. You will respond to, plan and organise the full lifecycle of planned maintenance works through to job completion, utilising the CAFM system.

What will you deliver?

Deliver excellent administration skills, including email and admin.
Respond to, plan and organise the full lifecycle of both reactive and planned maintenance works through to job completion, utilising the CAFM system.
Planning and dispatching of Maintenance works to a number of engineers, sub-contractors and site managers across various locations, ensuring all are completed within contractually defined SLA’s and providing administrative support where appropriate.
Prioritising tasks and managing workload effectively.
Ensuring accuracy in data entry, documentation, and reporting.
Keeping track of service requests, maintaining records, and following established processes.

What can we offer you?

On offer is a competitive salary and benefits package, which includes;

24 days annual leave (+ public holidays)
Life Cover equivalent to 1 times annual salary
Employee discount shopping schemes on major brands and retailers
Gym membership discounts
Cycle to work scheme
Holiday purchase scheme
2 corporate social responsibility days per year
Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes
Attractive Employee Referral Rewards Scheme
Access to our growing employee networks including WiE (Women in EQUANS), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Persons Network) and our Disability Network
24/7 Employee Assistance Program and access to mental wellbeing app.

Who are we looking for?

Hold 3 GSCE's at Grade C or above or equivalent
Customer service experience
Knowledge of FM helpdesk operations
Ability to manage workloads effectively
Good written and verbal communication skills
Self-motivated, professional and enthusiastic
Positive team member but with the ability to work on own initiative
Willingness to learn and embrace change
Able to work in a fast-paced environment.

Who are we?

EQUANS is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros.

In the UK & Ireland, EQUANS is a provider of technical, FM, regeneration and energy services – with specialist capabilities in smart buildings, green mobility, district & embedded energy and decentralised renewables.

EQUANS’ 13,500 UK & Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital & industrial transitions that are redesigning the way we move, work and live.

EQUANS is a Bouygues group company.

What's next?

If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch.

At Equans we’re committed to delivering a culture where everyone’s voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you’ll find a welcoming and open workplace where you’re supported and encouraged to be your true self at work. You’ll also have access to our growing employee networks including WiE (Women in Equans), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Professionals Network) and our Disability Network.

For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role. Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements.

The EQUANS Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to EQUANS Managers.

Place:

Workplace : Stoke-on-Trent United Kingdom

Apply Now

Refine Your Search

helpdesk support jobs in congleton, chs

Service Co-ordinator - Helpdesk - 12 month FTC

Helpdesk Administrator

Customer Support (UK)

Project Co-ordinator

Days & Nights Role - Mobile Response Officer (SIA)

Service Coordinator (Helpdesk)

Customer Operations Co-ordinator

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Enrolment Co-ordinator - Kids Planet Central Support

Helpdesk/Administrator

Property Helpdesk Advisor

Facilities Helpdesk Administrator – Manchester, M3 2LF

FM Helpdesk Coordinator

Operational Delivery Admin

Service Delivery Manager

ITSM Helpdesk Specialist (ITIL)

Facilities Management Coordinator Apprentice

Service Coordinator

OOH Night Service Co-ordinator

Quality Operations Lead

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