Support staff Work, Jobs in Congleton, Chs (with Salaries)

Retail and Ticketing Systems Administrator
Stoke City Football Club —Stoke-on-Trent
- Weekend availability
- Communication skills
2d
Passenger Assistant
Eco Travel Private Hire Ltd —Congleton
- £13.50 - £17.00 an hour
- Temporary
- Travel
- In-person
- Care plans
Quick apply
Supervisor/Barista
Esquires Congleton —Congleton
- £12.71 - £12.85 an hour
- Part-time
- Inventory control
- Basic maths
- Restaurant management
Quick apply
1d
SEN Tutor
Keys Group —Congleton
- £25 - £40 an hour
- Maths
- Employee discount
- Referral programme
Quick apply
Receptionist – Part Time
Vets Now —Stoke-on-Trent
- £13.45 an hour
- Part-time
- Front desk
- Cash handling
- Annual leave
Volunteer Co-Ordinator
Ruby's —Congleton
- £13.50 an hour
- Temporary
- Computer literacy
- Supervising experience
- Project management
- Sick pay
Quick apply
Customer Supporter
Sanctuary Supported Living —Leek
- £13.23 an hour
- Weekend availability
- Microsoft Word
- Front desk
- Annual leave
- Employee assistance programme
Quick apply
Bank Care Team Leader
Sanctuary Care —Congleton
- £15.34 an hour
- Annual leave
- Employee assistance programme
Quick apply
Children's Play Assistant
Little daydreamers ltd —Congleton
- Up to £13 an hour
- Part-time
- Customer service
- First Aid Certification
- Cleaning
- Free parking
- Employee discount
Quick apply
2d
Team Member
KFC Congleton - Viking Way 3054 —Congleton
- Up to £12.71 an hour
- Full-time
- Serving
- Cleaning
- Restaurant
- Employee discount
1d
Bank Companion / Befriender
Companion Grove CIC —Stone
- From £13 an hour
- Up to 50% travel
- Travel
- Organisational skills
- Flexible schedule
Quick apply
13d
Catering Assistant
Sanctuary Care —Congleton
- £12.71 an hour
- Serving
- Cleaning
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Front of House & Patient Co-ordinator
The Nantwich Clinic Ltd —Nantwich
- £26,436.80 - £29,580.00 a year
- Full-time
- Hospitality
- Organisational skills
- Front desk
- Free parking
- Store discount
Quick apply
Attendance Officer
Ormiston Horizon Academy —Stoke-on-Trent
- £28,038.34 - £31,277.68 a year
- Experience working with children
- Leadership
- School
School Administration Officer
Emerge Care and Therapeutic Solutions Limited —Stoke-on-Trent
- From £22,495 a year
- Full-time
- Experience working with children
- Bachelor's degree
- Front desk
- Free parking
- Store discount
Quick apply
Supply Early Years Educator - Kids Planet Congleton
Kids Planet Day Nurseries —Congleton
- £10.90 - £12.96 an hour
- Experience working with children
Quick apply
Sales Executive - Fully Remote
Haier Europe —Stoke-on-Trent
- £30,818 - £50,000 a year
- Weekend availability
- In-person
- Employee assistance programme
- Employee discount
Customer Contact Centre Advisor
Independent Office for Police Conduct —Sale
- £28,665 a year
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
12d
Imaging Department Assistant
University Hospitals of North Midlands NHS Trust —Stoke-on-Trent
- £25,272 a year
- Part-time
- Patient care
- Data entry
- Organisational skills
4d
Team Member (Stock)
NEXT —Stoke-on-Trent
- £8.28 - £12.71 an hour
- Part-time
- Customer service
- Employee discount
1d

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Retail and Ticketing Systems Administrator

Stoke City Football Club -
Stoke-on-Trent

Apply Now

Job details

Full-time
2 days ago

Qualifications

Technical troubleshooting
Customer support
Communication skills
Help desk

Full job description

Stoke City Football Club of the English Football League is looking for a dedicated and detail oriented Retail and Ticketing Systems Administrator to join our team at the bet365 Stadium.

This role is pivotal in ensuring our supporters receive a seamless experience, whether they are purchasing merchandise or securing tickets for matchdays. Reporting to the Retail and Ticketing Systems Manager, you will play a key role in the day to day administration of our digital platforms, providing essential technical support and ensuring our systems operate efficiently. If you are a proactive problem solver with a keen eye for detail and a passion for delivering excellent service, we would love to hear from you.

This is a full time position typically Monday to Friday however as this role supports matchdays, events and peak operational periods, availability for evenings and weekends is essential. Training will be provided to ensure you are fully equipped to support our systems and processes.

Main Responsibilities

Maintaining product details, website content and digital assets across all retail and ticketing platforms to ensure high standards.

Creating and managing retail and ticketing promotions and discount codes.

Processing online refunds in accordance with Club policies.

Providing first line technical support for retail and ticketing systems, liaising with software providers to ensure swift resolutions.

Supporting event setups and conducting pre-match system testing to ensure operational readiness.

Assisting the wider retail and ticketing teams during peak periods by handling supporter enquiries via phone, email and in person.

Ensuring compliance with all Club policies, including safeguarding, health and safety and betting integrity rules.

Supporting a culture that demonstrates the Club’s commitment to equality, diversity and inclusion.

Key Skills and Experience

Excellent communication skills, with the ability to provide clear and helpful support to customers and colleagues.

A high level of attention to detail and accuracy.

Ability to work effectively under pressure and manage competing priorities during peak periods.

A proactive approach to problem solving and system maintenance.

Previous experience in a retail or ticketing administrative role is desirable.

Strong technical aptitude.

Experience in managing POS systems, ticketing software or web CMS platforms is desirable.

This organisation is committed to safeguarding and promoting the welfare of children and adults at risk and expects all staff and volunteers to share this commitment. Background checks and DBS checks at the appropriate level will be obtained prior to employment commencing.

To apply, please complete and return the application form and equality and diversity monitoring form to Human Resources, SCFC Jobs, bet365 Stadium, Stanley Matthews Way, Stoke-on-Trent, ST4 4EG or email to [email protected] quoting ‘RTSA2608SCFCW’ in the subject line. Alternatively, email [email protected] for an application form.

You may also wish to attach a copy of your CV to support your application.

Closing date for applications is Thursday 3rd September 2026.

Stoke City Football Club endorses the principle of Equality and will strive to ensure that everyone who wishes to be involved in the Club will be treated fairly and with respect, regardless of their age, disability, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion and belief, sex or sexual orientation.

By applying to us you are agreeing to share your Personal Data in accordance with our Recruitment Privacy Policy which can be found at www.stokecityfc.com/recruitment-privacy-policy/

The Club is committed to providing access and opportunities for all members of the community to take part in without threat of intimidation, victimisation, harassment, bullying and abuse. Any person associated with the Club can be assured of an environment in which their rights, dignity and individual worth are respected and in particular, that they are able to enjoy their engagement at the Club.

Apply Now

Refine Your Search

support staff jobs in congleton, chs

Retail and Ticketing Systems Administrator

Passenger Assistant

Supervisor/Barista

SEN Tutor

Receptionist – Part Time

Volunteer Co-Ordinator

Customer Supporter

Bank Care Team Leader

Children's Play Assistant

Team Member

Bank Companion / Befriender

Catering Assistant

Front of House & Patient Co-ordinator

Attendance Officer

School Administration Officer

Supply Early Years Educator - Kids Planet Congleton

Sales Executive - Fully Remote

Customer Contact Centre Advisor

Imaging Department Assistant

Team Member (Stock)

I want to receive the latest job alerts for support staff in congleton, chs

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