Job Summary
We are seeking enthusiastic and professional Waiting/Bar Staff to join our vibrant hospitality team. The ideal candidate will deliver exceptional guest services, ensuring a welcoming atmosphere and memorable dining experience. This role involves serving food and beverages, assisting guests with their orders, and maintaining high standards of cleanliness and safety our 5 Star Hotel. Previous experience in a restaurant or hospitality environment is preferred, but full training will be provided for the right candidate. Flexibility to work during peak hours, including evenings and weekends, is essential. Staff Accommodation is available for those who need it.
Duties
- Greet guests warmly and take their orders efficiently and accurately
- Serve food and beverages in a timely manner while maintaining presentation standards
- Assist guests with menu selections, upselling specials or additional items to enhance their experience
- Ensure all food safety and hygiene regulations are adhered to at all times
- Prepare basic food items or garnishes as required, following health and safety guidelines
- Clear tables promptly and reset for new guests to maintain a clean dining environment
- Handle cash or electronic payments accurately, providing correct change when necessary
- Maintain cleanliness of service areas, including bar counters, tables, and utensils
- Collaborate with kitchen staff to ensure smooth service flow and guest satisfaction
- Manage guest requests or complaints professionally, aiming for swift resolution
Qualifications
- Previous experience in hospitality, restaurant service, or bar work is advantageous but not essential; full training will be provided
- Knowledge of food safety standards and proper handling procedures
- Basic maths skills for processing payments and bills accurately
- Experience with food preparation or culinary tasks is a plus
- Strong organisational skills with excellent time management abilities during busy periods
- Ability to deliver outstanding guest service with a friendly and professional demeanour
- Good communication skills to interact effectively with guests and team members
- Flexibility to work during evenings, weekends, and peak hours as required
This position offers an engaging environment where you can develop your hospitality skills while providing excellent service to our valued guests. We welcome motivated individuals eager to contribute positively to our team.
Job Types: Full-time, Zero hours contract
Pay: £12.80 per hour
Benefits:
Work Location: In person