Digital consultant Work, Jobs in Cookham, Brk (with Salaries)

Customer Service Consultant
HSBC Global Services Limited —Maidenhead
- From £26,000 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
6d
Enterprise Program Manager
Dynatrace —Maidenhead
- Full-time
- Computer Science
- DevOps
- Engineering
- Employee stock purchase plan
- Annual leave
Business Solutions Architect (Consultant)
Actica Consulting —Guildford
- Full-time
- Hybrid work
- Financial services
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Data Analyst
Scrumconnect Consulting —Staines-upon-Thames
- £300 - £400 a week
- Azure
- Computer Science
- SQL
2d
News editor, ENDS Report
Haymarket Media Group —London
- £35,000 - £40,000 a year
- Hybrid work
- IT
- Flexible schedule
12d
Consulting Analyst (Internship)
Birchman Solutions Limited —Bracknell
- Remote
- Microsoft Powerpoint
- Analysis skills
- Internship
Quick apply
8d
Principal Digital Transformation Consultant
Lenovo —Farnborough
- Full-time
- IT
- AI
- Communication skills
- Free parking
- Life insurance
LMS & Training Manager
Causeway Technologies —Gerrards Cross
- Hybrid work
- Management
- Project management
- Continuous improvement
- Annual leave
- Employee assistance programme
Quick apply
8d
MES Consultant
Infor —Farnborough
- Full-time
- Hybrid work
- Spanish
- English
- SQL
7h
Graduate Technical Consultant
Canvas Reply —London
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- Customer service
Quick apply
1d
Compliance & Risk Officer
TRINITY LONDON CONCIERGE LIMITED —London
- £24,420.00 - £60,496.77 a year
- Full-time
- Hybrid work
- Bilingual
- English
- Bachelor's degree
- Free parking
- Flexitime
Quick apply
6d
Consultant Team Manager (2)
TrustFlight —Bracknell
- £45 - £60 an hour
- Full-time
- Hybrid work
- Management
- Business development
- Supervising experience
Quick apply
9d
Lead Technology Consultant (Remote)
Dynatrace —Maidenhead
- Full-time
- Azure
- Oracle
- Computer Science
- Employee stock purchase plan
- Annual leave
Business Consultant
Actica Consulting —Guildford
- Full-time
- Hybrid work
- Communication skills
Quick apply
Technical Consultant
Actica Consulting —Guildford
- Full-time
- Hybrid work
- Project management
Quick apply
Business Analyst
Interpham Consulting —Luton
- Full-time
- Analysis skills
- Communication skills
Data Consultant - Customer Success
Count —London
- £60,000 - £70,000 a year
- Full-time
- Hybrid work
- SQL
- Analysis skills
- Communication skills
- Flexible schedule
Consultant - Continuing Airworthiness
TrustFlight —Bracknell
- Full-time
- Remote
- Maintenance
- AI
Quick apply
Marketing Officer
Circle Health Group —Great Missenden
- Up to £30,000 a year
- Full-time
- Hospital
- Analysis skills
- Project management
- Employee discount
- Life insurance
12d
Short-term Temporary Team Member
NEXT —Watford
- £8.28 - £12.71 an hour
- Part-time
- Employee discount
13d

I want to receive the latest job alerts for digital consultant in cookham, brk

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Customer Service Consultant

HSBC Global Services Limited -
Maidenhead

Apply Now

Job details

Full-time
From £26,000 a year
6 days ago

Benefits

Company pension
Private medical insurance
Employee discount

Qualifications

Customer service
Communication skills

Full job description

What you'll do

The role of a Customer Service Consultant is to provide an outstanding service we can all be proud of, educating our customers to enable them to use our digital platforms, giving them a choice of how they wish to bank with us. Our Customer Service Consultants actively raise fraud awareness protecting our customers and will identify and support those who are in potentially vulnerable situations or have more complex needs ensuring financial inclusion for all.

We are looking for people who are passionate about delivering an outstanding customer experience, people who are ambitious and have a helpful personality. Previous Customer Service experience is helpful but is not essential. what we are really interested in is someone who can hold a conversation and who has a genuine passion for going above and beyond for customers – everything else we can teach you!

At HSBC we are passionate about coaching and developing our people, you will have access to our learning platform and the opportunity to develop yourself and your career further.

Within this role you will:

Play a pivotal role within our Branch Customer Service Team by being the first point of contact for our customers, take ownership of their individual needs and deliver an exceptional customer experience.
Play an integral part in customer education around HSBC digital services and fraud awareness.
Identify customers who are in vulnerable situations and determine the best way we can support them.
Help our customers with more complex banking needs to ensure they feel supported in their choices.

What do I need to be successful?

Demonstrate excellent communication skills enabling you to engage in effective conversations, build strong connections and show empathy to our customers.
The ability to take ownership of customer enquiries through to resolution, you will pride yourself on delivering a customer experience that exceeds expectations, delivering a personalised, friendly & efficient service.
Be resilient to a continuous changing environment.

When & Where you'll work

Our Full-Time roles are 35 hours per week between the hours of Monday to Friday 09:00-17:00 and Saturday 09:00-13:30. (Not all our branches are open on a Saturday) This is a full time position that requires you to work 35 hours per week. Please note if you are on a student visa that does not allow you to work 35 hours per week, unfortunately, we will not be able to progress your application. There may be times when we may ask you to support other local branches within a reasonable distance to you with any additional costs reimbursed in line with HSBC Expenses Policy.

Your Training

You’ll receive full training in-branch to get you up to speed with the specifics of your job role, the systems you will use, as well as the products and services that HSBC offer. Our Customer Service Consultant training course is 9 days in total split over 3 weeks.

As our training is important, we require you to attend the whole course therefore you will be unable to take holidays during your training period.

What You’ll Get!

We offer an attractive starting salary of £26,000 based on 35 hours per week, plus an annual discretionary performance bonus.

You will also receive:

Over six weeks’ holiday. This includes bank and public holidays with the option to buy more.
Perks at Work Benefit where you will be able to access to 30,000+ national & local employee discounts.
A market-leading employer Pension contribution
BUPA Healthcare
Life Assurance, equivalent to four times your annual salary
Access to a flexible benefits platform offering upgrades to Health Club Memberships, Retail Voucher Cards, Car Breakdown Cover and more.
Sharesave schemes – a monthly savings plan linked to an option to buy shares in HSBC at a discounted rate.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk:

Email: [email protected]

Telephone: +44 207 832 8500

Apply Now

Refine Your Search

digital consultant jobs in cookham, brk

Customer Service Consultant

Enterprise Program Manager

Business Solutions Architect (Consultant)

Data Analyst

News editor, ENDS Report

Consulting Analyst (Internship)

Principal Digital Transformation Consultant

LMS & Training Manager

MES Consultant

Graduate Technical Consultant

Compliance & Risk Officer

Consultant Team Manager (2)

Lead Technology Consultant (Remote)

Business Consultant

Technical Consultant

Business Analyst

Data Consultant - Customer Success

Consultant - Continuing Airworthiness

Marketing Officer

Short-term Temporary Team Member

I want to receive the latest job alerts for digital consultant in cookham, brk

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected