Technical advisor Work, Jobs in Cookstown, Tyr (with Salaries)

Telematics Support Advisor
Motia —Antrim
- £26,875 a year
- Full-time
- Customer service
- Microsoft Office
- Free parking
- Annual leave
Quick apply
Parts Advisor
Maxflow Power Products —Cookstown
- Full-time
- Sales
- Microsoft Office
- Communication skills
- Free parking
- Employee discount
Quick apply
12h
Customer Support Advisor
Keystone Group —Cookstown
- Full-time
- Microsoft Excel
- Customer service
- Organisational skills
11d
Motor Factor Parts Sales Advisor (full-time)
Network Auto Store Ltd —Dungannon
- Full-time
- Bilingual
- Sales
- Customer service
- Health & wellbeing programme
- Employee discount
Quick apply
Parts Advisor
Donnelly Group NI —Dungannon
- Full-time
- CRM software
- Customer service
- Organisational skills
- Free parking
- Annual leave
Quick apply
6h
Service Advisor
Pat Kirk Ltd —Omagh
- Full-time
- Customer service
- Administrative experience
- Organisational skills
- Employee discount
- Referral programme
Quick apply
14d
HV Technical Engineer
DOWDS —Ballymena
- Full-time
- Mentoring
- Work from home
Quick apply
14d

I want to receive the latest job alerts for technical advisor in cookstown, tyr

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Telematics Support Advisor

Motia -
Antrim

Quick apply

Job details

Full-time
£26,875 a year

Benefits

Free parking
Annual leave
Company pension

Qualifications

Customer service
Electrical engineering
Technical support
Microsoft Office

Full job description

About us:

At Motia, we’re at the forefront of fleet solutions, providing innovative services that power businesses across the UK. We’re committed to creating an environment where everyone can thrive. Our culture fosters collaboration, innovation, and growth, ensuring you can build a career, not just a job. With over 300 employees across five offices, we support over 55,000 customers nationwide.

About the role

Reporting to the Telematics Support Manager, the Telematics Support Advisor will be part of a team acting as the first point of contact for Customers who require support. You will provide an exceptional standard of customer service when answering calls and responding to emails or tickets. Technical Support Advisors are expected to work independently and use their own initiative whilst still working effectively as part of their team.

Duties & Responsibilities

Provide a high level of customer service as the first point of contact for customers via telephone, email and our customer portal
Log calls accurately, with a high level of detail on our CRM system.
Proactively deal with Customers queries.
Carry out support query resolutions.
Assist in retrieving CCTV footage for customers via the Motia Portal.
Provide information to customers on request.
Schedule engineer visits, organising relevant equipment and provide technical support to engineers when required
Set up of tracking equipment, both software and hardware.
Knowledge of electrical wiring and interest in electrical engineering desirable but not essential.
Maintain a positive attitude and a high level of customer service.

Requirements

Experience working in a customer facing role be preferred but not essential.
Experience of working within a tech support role would be preferred but not essential.
Experience in software support is beneficial.
Working knowledge of Microsoft Office necessary.
Patient and polite with excellent customer service skills.
Professional and confident communicator.
Fast learner who can adapt to new systems quickly.
Strong problem-solving skills.
Ability to work well individually and as part of a team.
Accuracy and attention to detail.

Benefits

Free parking available
Basic salary - £26,875
Annual Bonus - up to £2000 per annum
25 days annual leave plus bank holidays.
An additional day annual leave for your birthday (after 1 year service)
Holiday purchase scheme up to 5 days (after 2 years service)
Sociable working hours, no weekends or evenings
Fun, supportive working environment
Pension
4 x salary life assurance

Quick apply

Refine Your Search

technical advisor jobs in cookstown, tyr

Telematics Support Advisor

Parts Advisor

Customer Support Advisor

Motor Factor Parts Sales Advisor (full-time)

Parts Advisor

Service Advisor

HV Technical Engineer

I want to receive the latest job alerts for technical advisor in cookstown, tyr

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected