Client services Work, Jobs in Copdock, Sfk (with Salaries)

Customer Success Executive
Anchor Safety LLP —Ipswich
- £30,000 - £35,000 a year
- Full-time
- CRM software
- Customer service
- Microsoft Office
Quick apply
13d
Companion (Befriender)
Essensia Solutions Ltd —Braintree
- From £14 an hour
- Temporary
- Customer service
- English
- Travel
- Paid training
Quick apply
Sales Project Manager / Personal Assistant to the Chief Operating Officer
Anchor Safety LLP —Ipswich
- £45,000 - £50,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- Sales
- Free parking
- Employee discount
Quick apply
Trainee Financial Adviser
Douglas Steers & Company —Ipswich
- Up to £100,000 a year
- Full-time
- Sales
- Analysis skills
- Driving
- Health & wellbeing programme
Quick apply
Project Administrator
M Group —Ipswich
- Microsoft Word
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Administrative Assistant
Babergh and Mid Suffolk District Councils —Ipswich
- £27,694 - £31,022 a year
- Hybrid work
- Customer service
- Administrative experience
- IT
- Employee assistance programme
11d
Customer Service & Sales Specialist
Floral Image Ipswich and Norwich —Ipswich
- £26,000 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Sales
Quick apply
5d
Professional Services Manager
M Group —Ipswich
- Microsoft Word
- Microsoft Excel
- Computer literacy
- Annual leave
- Employee assistance programme
Customs Clearance Coordinator
Simarco —Ipswich
- Full-time
- Customer service
- Microsoft Office
- Analysis skills
- Annual leave
- Employee discount
Quick apply
Business Development Manager (BDM)
WeBelieve Media —Manningtree
- £30,000 - £40,000 a year
- Full-time
- CRM software
- Sales
- Business development
Quick apply
5d
Training and Compliance Officer
Douglas Steers & Company —Colchester
- £70,000 a year
- Full-time
- In-person
- Communication skills
- Health & wellbeing programme
Quick apply
11d
Customer Service Advisor - Remote
WNS Global Services —Ipswich
- Part-time
- Remote
Quick apply
Scheduler & Permitter
M Group —Ipswich
- Communication skills
- Annual leave
- Employee assistance programme
Conveyancing Assistant/Paralegal
PCS Legal —Frinton-on-Sea
- £26,000 - £32,000 a year
- Full-time
- In-person
- Store discount
- Health & wellbeing programme
Quick apply
Carer Compliance Lead
Right at Home Ipswich Woodbridge and Felixstowe —Ipswich
- From £30,000 a year
- Weekend availability
- Microsoft Office
- Organisational skills
- IT
- Free parking
Quick apply
3d
Claims Handler
Brown & Brown Europe —Martlesham
- Full-time
- Organisational skills
- IT
Quick apply
Studio Coordinator
WeBelieve Media —Manningtree
- £25,000 - £28,500 a year
- Full-time
- Travel
- In-person
- Up to 25% travel
- Free parking
Quick apply
11d
Learning Support Assistant
TCHC Group —Ipswich
- £21,900 - £21,923 a year
- Full-time
- English
- Travel
- Care plans
- Annual leave
- Employee assistance programme
Quick apply
Caseworker
Suffolk County Council —Ipswich
- £34,434 a year
- Full-time
- Hybrid work
- Annual leave
10d
Finance Assistant (part-time)
Property Solutions Group —Earls Colne
- £13,000 - £14,000 a year
- Part-time
- In-person
- Annual leave
Quick apply

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client services jobs near copdock, sfk

Customer Success Executive

Anchor Safety LLP
Ipswich

Quick apply

Job details

Full-time
£30,000 - £35,000 a year
13 days ago

Qualifications

CRM software
Customer service
GCSE
Microsoft Office
B2B
Computer skills
Communication skills

Full job description

The Company

Established over 30 years ago, Anchor Safety has rapidly grown to become one of the UK’s leading suppliers of personal protective equipment (PPE,) safety services, and corporate workwear.

Our innovative, reliable and customer-focused approach to supplying PPE has driven continual growth and exceptional customer loyalty. As a business, dedication to prompt personal service from friendly knowledgeable staff has become a hallmark of our success. A proactive approach to meeting customer requirements, supported by same day despatch from our stockholding of quality products, enable us to achieve our goal of delivering excellence in PPE.

The Role

As Customer Success Executive you'll be part of a close-knit team, handling Customer calls and enquiries, identifying appropriate PPE solutions to meet Customer needs, and ensuring every Customer receives the best-in-class service they expect from us.

Key responsibilities:

Customer Onboarding - Guiding new customers through the implementation process, including set-up testing and management of customer purchasing portals, and ensuring all customers have the required tools to make repeat purchases from our range.
Relationship Management - Developing and maintaining strong ongoing relationships with clients to increase revenue and prevent churn through regular calls and meetings. Also providing efficient and friendly customer support via phone, email, web-chat or WhatsApp to address enquiries, concerns and issues in line with pre-agreed service levels. This also includes answering questions about products, helping with orders and resolving problems.
Relationship Development - Collaborating with clients to identify opportunities for growth and improvement, including bespoke client-specific initiatives and projects
Issue resolution – Investigating and resolving customer complaints or problems coordinating with other departments as necessary to ensure timely and satisfactory resolutions.
Product knowledge – maintain an understanding of products, services to respond to customer needs.
Team Collaboration – work closely with other team members and departments to support excellence

Desired Experience and Qualifications:

Customer Service Skills- Strong interpersonal and communication skills, with the ability to empathise and provide exceptional customer service
Problem solving – The ability to quickly and effectively resolve customer issues and find solutions to complex problems
Organisation – Good organisation skills to manage customer records, follow up on tasks and prioritise work effectively
Product knowledge – worked in a B2B environment and the ability to learn and stay up to date on changes
Computer skills – proficiency in using CRM software, email and other communication tools and Microsoft Office
Adaptability – willingness to adapt to changing processes and procedures to improve customer support
Empathy – ability to understand and relate to customer concerns and needs
Teamwork – collaboration skills to work effectively with colleagues and other departments
Multitasking – capability to handle multiple customer inquiries and tasks simultaneously
Attention to Detail – accuracy in order processing, documentation and follow-through

PLEASE HELP US TO PRIORITISE YOUR APPLICATION....

In the current climate, we're expecting a lot of applications for this role. We'd love to spot you in the crowd, and invite you for an initial interview!

In addition to your CV, please send a brief covering letter highlighting why you think your experience is perfect for our role, and indicating your current and desired salary packages.

Thank you, and looking forward to meeting you.

CLOSING DATE FOR APPLICATIONS - FRIDAY 10 JULY 2026

Job Type: Full-time

Pay: £30,000.00-£35,000.00 per year

Experience:

BUSINESS TO BUSINESS Customer service: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

client services jobs in copdock, sfk

Customer Success Executive

Companion (Befriender)

Sales Project Manager / Personal Assistant to the Chief Operating Officer

Trainee Financial Adviser

Project Administrator

Administrative Assistant

Customer Service & Sales Specialist

Professional Services Manager

Customs Clearance Coordinator

Business Development Manager (BDM)

Training and Compliance Officer

Customer Service Advisor - Remote

Scheduler & Permitter

Conveyancing Assistant/Paralegal

Carer Compliance Lead

Claims Handler

Studio Coordinator

Learning Support Assistant

Caseworker

Finance Assistant (part-time)

I want to receive the latest job alerts for client services in copdock, sfk

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