Technology management occupations Work, Jobs in Coppull, Lan (with Salaries)

Service Desk Manager
Evolve BG Ltd —Wigan
- £50,000 a year
- Leadership
- Communication skills
Quick apply
12d
Scrum Master ( positions)
Synapri —Manchester
- £400 a day
- Engineering
- Master's degree
- Agile
Scrum Master
Synapri —Manchester
- £400 a day
- Hybrid work
Product Owner
Calisen Metering —Wigan
- £55,000 - £60,000 a year
- Full-time
- Azure
- Data analysis skills
- Analysis skills
- Employee assistance programme
- Employee discount
3d
Product Owner Privileged Access Management
BAE Systems —Preston
- £75,000 a year
6d
Technology Product Owner
Barclays —Knutsford
- Continuous improvement
- Software development
- Agile
5d
Product Owner PKI and Certificate Management
BAE Systems —Preston
- £75,000 a year
6d
IT Service Operations Lead
BAE Systems —Samlesbury
- From £59,491 a year
- Hybrid work
- Team management
- IT
4d
Transformation Specialist – 12 month FTC
BAE Systems —Preston
- Up to £65,000 a year
- Project management
- Continuous improvement
- Agile
7d
Project and Change Coordinator
PM+M —Blackburn
- Overtime
- Hybrid work
- Project management
- Free parking
- Annual leave
Quick apply
Head of Technology
Individual Restaurants —Manchester
- £65,000 - £75,000 a year
- Full-time
- Hospitality
- Bar
- Azure
Quick apply
TPD for Digital Technology in Emergency Medicine
NHS England —Manchester
- Part-time
- School
- Annual leave
3d
Engineering Governance Lead
BAE Systems —Preston
- £50,000 - £55,000 a year
- Hybrid work
11d
Service Delivery Manager
Together —Cheadle
- Full-time
- Communication skills
Quick apply
Product Owner
System C —Liverpool
- Full-time
Project Manager
Projentum —Liverpool
- £600 - £650 a day
- Project management
Head of Development
PLS Solicitors —Altrincham
- £70,000 - £85,000 a year
- Full-time
- Hybrid work
- Azure
- Management
- SQL
- Employee assistance programme
- Employee discount
9d
Digital Project Manager
Pennine Care NHS Foundation Trust —Ashton-Under-Lyne
- £49,387 - £56,515 a year
- Full-time
- Annual leave
- Employee discount
10d
Platform Owner - MDM
Softcat —Manchester
- Hybrid work
- Sales
- School
- Flexible schedule
Senior Agile Delivery Manager
HippoDigital —Manchester
- £57,000 - £66,000 a year
- Hybrid work
- Project management
- Agile
- In-person
- Employee discount

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Service Desk Manager

Evolve BG Ltd -
Wigan

Quick apply

Job details

£50,000 a year
12 days ago

Qualifications

ITIL Certification
LAN
Information security
ITIL
IT support
ServiceNow
Leadership
Communication skills

Full job description

Since its inception in 2005, Evolve has been driven by a commitment to revolutionise the support provided to hard-working multi-site brands often overlooked by traditional technology providers. Our tailored approach addresses the unique challenges faced by these brands, emphasising exceptional technical support and customer service. This covers GDPR Compliant Guest Wi-Fi, SD WAN Networks, Managed Wi-Fi/LAN Infrastructure, Broadband / Leased Lines, Network Security, PCI Consultancy, and structured cabling.

Job Summary

The Service Desk Manager will lead and manage the 1st Line Support Team, ensuring the effective and efficient delivery of IT support services to internal and external stakeholders. The role involves overseeing service desk operations, maintaining service levels, and driving continuous improvement within the support function. The successful candidate will work within ITIL best practices, ensuring compliance, performance monitoring, and customer satisfaction across all service delivery activities.

Key Accountabilities

Lead and support the 1st Line IT Support team.
Oversee daily service desk operations and ticket management.
Ensure SLAs and service performance targets are achieved.
Manage Priority One incidents and drive issue resolution.
Identify and implement service improvements.
Maintain strong stakeholder and vendor relationships.
Ensure compliance with ITIL standards, security policies, and best practices.

About you:

Essential

Proven experience in managing a service desk or IT support function.

Strong leadership, communication, and interpersonal skills.

Demonstrated knowledge of ITIL and service management frameworks.

Experience with performance monitoring, KPI tracking, and SLA management.

Ability to manage high-pressure incidents and escalate appropriately.

Familiarity with vendor management and third-party service delivery.

Desirable

ITIL Foundation (or higher) certification.

Experience with ITSM tools such as ServiceNow, Freshservice, or similar.

Understanding of information security principles and compliance frameworks (e.g., ISO27001, GDPR).

Why Evolve?

At Evolve, you'll be joining a dynamic and passionate team that's committed to building something special. We offer a competitive compensation package, a collaborative work environment, and the opportunity to make a real impact on our company's success.

We have created a working environment where you can be yourself and give your all. You will be called on to out-think the competition and work closely with your colleagues to produce innovative ideas and deliver impressive results for our customers. This is your chance to be effective, and impressive performance will take you far.

To find out more information about what its like to work for us and our benefits, visit www.evolvebg.co.uk/careers/

Evolve is an Equal Opportunity Employer

All openings will be filled based on qualifications without regard to race, colour, sex, sexual orientation, gender identity, national origin, marital status, veteran status, disability, age, religion, or any other classification protected by law.

Quick apply

Refine Your Search

technology management occupations jobs in coppull, lan

Service Desk Manager

Scrum Master ( positions)

Scrum Master

Product Owner

Product Owner Privileged Access Management

Technology Product Owner

Product Owner PKI and Certificate Management

IT Service Operations Lead

Transformation Specialist – 12 month FTC

Project and Change Coordinator

Head of Technology

TPD for Digital Technology in Emergency Medicine

Engineering Governance Lead

Service Delivery Manager

Product Owner

Project Manager

Head of Development

Digital Project Manager

Platform Owner - MDM

Senior Agile Delivery Manager

I want to receive the latest job alerts for technology management occupations in coppull, lan

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