Customer experience manager Work, Jobs in Cornwall (with Salaries)

Operational Optimisation Manager - Subject to banding
Royal Cornwall Hospitals NHS Trust —Truro
- £57,528 - £64,750 a year
- Full-time
- School
1d
Trading Manager
Morrisons —Bodmin
- Retail management
- Leadership
- School
- Annual leave
- Employee discount
Quick apply
6d
Customer Advisor
Boots —Truro
- £16 an hour
- Part-time
- In-person
- Employee assistance programme
- Employee discount
Business Development Manager - South West & South Wales
Siemens —Bodmin
- Full-time
- Remote
- Business development
- Bachelor's degree
- Communication skills
- Annual leave
4d
Optical Assistant
Boots —Bodmin
- Part-time
- Travel
- Employee assistance programme
- Employee discount
Team Leader
ASDA —Bodmin
- Weekend availability
- Customer service
- Communication skills
- Annual leave
- Employee discount
7d
Online Manager
ASDA —St. Austell
- Weekend availability
- Organisational skills
- In-person
- Leadership
- Annual leave
- Employee assistance programme
7d
HR Administrator/Coordinator
ELIQUO HYDROK UK —Saint Columb Major
- Full-time
- Hybrid work
- Databases
- Travel
- Organisational skills
- Sick pay
Assistant Brand Manager
St Austell Brewery —St. Austell
- £27,500 - £32,500 a year
- Full-time
- Budgeting
- Employee discount
Quick apply
Aftermarket Delivery Service Manager
ELIQUO HYDROK UK —Saint Columb Major
- Hybrid work
- CRM software
- Analysis skills
- Continuous improvement
- Sick pay
Lettings Manager
The Property Shop —Bodmin
- £26,000 - £35,000 a year
- Full-time
- Business development
- In-person
- Marketing
Quick apply
Accounts Receivable Officer
Ocean Fish Group Ltd —St. Austell
- £26,500 - £29,500 a year
- Part-time
- Microsoft Excel
- Continuous improvement
- In-person
- Free parking
Quick apply
2d
Food Service Auditor - Truro (Independent Contractor)
NSF International —Truro
- Weekend availability
- Remote
- Hospitality
- Travel
- Communication skills
- Flexible schedule
Communications Manager
Redruth Town Council —Redruth
- £31,537 - £34,434 a year
- Weekend availability
- Management
- Social media management
- Public speaking
- Free parking
- Sick pay
Quick apply
2d
Customer Service Assistant Manager
Finisterre —Saint Agnes
- £28,000 a year
- Full-time
- Continuous improvement
- Training & development
- Employee assistance programme
- Employee discount
Quick apply
Assistant Hotel Manager
TravelodgeHotels —St. Austell
- £28,000 a year
- Full-time
- Bar
- Customer service
- Hotel
- Annual leave
- Employee discount
Quick apply
Assistant Manager
Crew Clothing Truro —Truro
- Full-time
- Customer service
- Computer literacy
- Computer skills
- Referral programme
Quick apply
Office Manager
Saltus —Truro
- £35,000 - £45,000 a year
- Full-time
- Continuous improvement
- Team management
- Recruiting
Quick apply
7d
Assistant Manager
Symbro LTD —Roche
- £32,000 - £34,000 a year
- Full-time
- Customer service
- Guest services
- Leadership
- Annual leave
- Flexible schedule
Quick apply
Hotel - Duty Manager
Premier Inn —Bodmin
- Up to £13.66 an hour
- Full-time
- Customer service
- Hotel
- Team management
- Employee discount
Quick apply

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Operational Optimisation Manager - Subject to banding

Royal Cornwall Hospitals NHS Trust -
Truro

Apply Now

Job details

Full-time
£57,528 - £64,750 a year
1 day ago

Qualifications

Decision making
Healthcare service transformation
Operational strategy development
Project progress tracking

Full job description

This role is open to all applicants. However, in line with Cornwall First recruitment principles, initial shortlisting will prioritise applicants from Royal Cornwall Hospitals NHS Trust, Cornwall Partnership NHS Foundation Trust, and the Integrated Care Board for Cornwall and the Isles of Scilly.

Royal Cornwall Hospitals is the only Acute provider in Cornwall operating from three sites, Royal Cornwall Hospital, St Michael’s Hospital and West Cornwall Hospital. The Trust provides services from satellite units such as the St Austell Surgical Hub.

Our workforce of almost 7,500 staff provide high quality emergency, elective and specialist care across a range of clinical areas.

Leaders in our Trust are expected to lead with integrity, compassion and professionalism embracing the principles of facilitating colleagues to act with autonomy to deliver an outstanding experience for staff and patients with a focus on customer service.

Leadership qualities which embody high standards, leading by example and enabling colleagues to be creative in the pursuit of being a high performing organisation aspiring to operate in the top quartile nationally.

Leaders are expected to set the benchmark for staff in having a flexible approach to their availability given that our services operate 24 hours a day, 365 days a year. Being a visible, accessible and approachable leader is essential and requires an on site presence.

The Operational Optimisation Manager will be responsible for working with the Associate Director for Operational Optimisation leading a portfolio of projects that span the Trust, system and national initiatives and directives as required. This will include leading the implementation of service development, service redesign, supporting national requests e.g. winter plans, service planning representing the group with both ICB and regional team. Developing an agreed service improvement plan and trajectory in line with the RCHT strategy, national guidance and best practice.

The Operational Optimisation Manager will be responsible for proactive intervention and decision making to ensure that the Programme and or projects stays on track. The post holder will lead the development, coordination and monitoring of the Programme/projects in a complex change environment and adapt to strategic objectives across the operational delivery areas.

Royal Cornwall Hospitals NHS Trust (RCHT) is at the heart of acute and specialist care for Cornwall and the Isles of Scilly. We care for a population of around 470,000 people, a number that increases during visitor seasons. We employ around 6,700 staff, united by a shared commitment to deliver safe, high‑quality care. We provide services across three main hospital sites, with around 780 inpatient beds:

Royal Cornwall Hospital in Truro
St Michael’s Hospital in Hayle
West Cornwall Hospital in Penzance

As a teaching hospital, we’re proud to work in partnership with the University of Exeter Medical School, the University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School, supporting the next generation of health professionals. We’re committed to staying at the forefront of medical advance; investing in our people, developing our facilities, and expanding the specialist care we can offer locally so more patients can receive the care they need closer to home. We have a growing reputation for research and innovation that helps shape better care for the future. The Knowledge Spa, located on our Truro site, is a vibrant hub for medical, nursing and professional education across clinical and non‑clinical roles. It plays a vital role in attracting, developing and retaining highly skilled teams.

We are driven by one clear ambition, Outstanding Care for One and All, care that’s safe, kind and high-quality. We are RCHT.

PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side.

To be an employee of the NHS you need to successfully complete the following:

Identity Checks

Professional registration and qualification checks

Employment history and reference checks

Occupational Health clearance

Satisfactory Disclosure and Barring Service check

Right to work in the UK

For further information please visit:
https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation

We reserve the right to close this advert early.

We may be able to offer flexible working. Please discuss at interview.

Apply Now

Refine Your Search

customer experience manager jobs in cornwall

Operational Optimisation Manager - Subject to banding

Trading Manager

Customer Advisor

Business Development Manager - South West & South Wales

Optical Assistant

Team Leader

Online Manager

HR Administrator/Coordinator

Assistant Brand Manager

Aftermarket Delivery Service Manager

Lettings Manager

Accounts Receivable Officer

Food Service Auditor - Truro (Independent Contractor)

Communications Manager

Customer Service Assistant Manager

Assistant Hotel Manager

Assistant Manager

Office Manager

Assistant Manager

Hotel - Duty Manager

I want to receive the latest job alerts for customer experience manager in cornwall

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