Hybrid working Work, Jobs in Cornwall (with Salaries)

Customer Service Representative
St. Eval Candle Company —Wadebridge
- £26,900 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- In-person
- Free parking
- Profit sharing
Quick apply
5d
Senior Electoral Officer
Cornwall Council —Truro
- Overtime
- Hybrid work
- English
- Annual leave
- Employee discount
5d
Finance Support Officer (Appointees & Deputies)
Cornwall Council —Truro
- Full-time
- Hybrid work
- English
- Communication skills
- Annual leave
- Employee discount
1d
Habitats and Fisheries Campaign Officer
OCEANA INC —Newquay
- Full-time
- Hybrid work
- Writing skills
- Analysis skills
- No degree
12d
Manager - House Operations
Raintree House Holidays Ltd —Padstow
- £37,000 - £42,000 a year
- Weekend availability
- Hybrid work
- Computer literacy
- Team management
- In-person
Quick apply
6d
Probation Services Officer - Cornwall (South West)
HM Prison & Probation Service —Bodmin
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
- Employee discount
10d
Student Enquiries Advisor
Kings Service Centre —Newquay
- Weekend availability
- Hybrid work
- CRM software
- Travel
- Communication skills
- Free parking
- Annual leave
Quick apply
IDVA - Independent Domestic Violence Advisor
The Women's Centre Cornwall - Safer Futures —Bodmin
- £25,883 - £28,630 a year
- Full-time
- Hybrid work
Quick apply
12d
Senior Power BI Analyst (on site role)
Ehrmann Cornish Dairy —Lostwithiel
- £55,000 - £60,000 a year
- Full-time
- Hybrid work
- ERP systems
- Analysis skills
- SharePoint
Quick apply
1d
Homestay Specialist
Unique Home Stays Ltd —Newquay
- £28,000 a year
- Full-time
- Hybrid work
- Travel
- Communication skills
HR Officer Cornwall
ELIQUO HYDROK UK —Saint Columb Major
- Hybrid work
- Team management
- Mentoring
- Recruiting
- Sick pay
7d
Legal Support Assistant
Stephens Scown —Truro
- Full-time
- Hybrid work
- Travel
- Organisational skills
- Communication skills
- Annual leave
Sustainment Officer
Clarion Housing Group —St. Budeaux
- £35,958 - £41,781 a year
- Full-time
- Hybrid work
- Travel
Housing Asset & Investment Manager
Cornwall Housing —Bodmin
- £45,312 a year
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- Team management
- Free parking
- Health & wellbeing programme
Quick apply
5d
HR Consultant
HR VITALS —St. Austell
- £35,000 - £42,000 a year
- Full-time
- Hybrid work
- Human resources
- Recruiting
Quick apply
8d
Editor - gasworld US
gasworld.com Limited —Truro
- £35,000 - £39,000 a year
- Full-time
- Hybrid work
- Work from home
- Sick pay
Quick apply
HR Assistant - Year in Industry Placement
Watson Marlow Fluid Technology Solutions —Redruth
- Hybrid work
- Microsoft Powerpoint
- Maths
- Continuous improvement
- Annual leave
13d
Cyder Technician
Healeys Cornish Cyder Farm —Truro
- £12.71 - £15.00 an hour
- Full-time
- In-person
- Employee discount
Quick apply
Stores Operative
ELIQUO HYDROK UK —Saint Columb Major
- Hybrid work
- Sick pay
Business Development Manager – Coffee & Equipment
Cornish Tea & Cornish Coffee —Liskeard
- From £35,000 a year
- Full-time
- Hybrid work
- Hospitality
- Business development
- Presentation skills
Quick apply
14h

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Customer Service Representative

St. Eval Candle Company -
Wadebridge

Quick apply

Job details

Full-time | Fixed term contract
£26,900 a year
5 days ago

Benefits

Free parking
Casual dress
Profit sharing
Health & wellbeing programme
Cycle to work scheme
Company pension
Company events
Employee discount
Life insurance
On-site parking

Qualifications

Microsoft Word
Microsoft Outlook
GCSE
Internal department liaison
Microsoft Office Suite
Ticket management systems
Customer support
Customer interaction
Communication skills

Full job description

Job Title: Customer Service Representative

Hours: Monday to Thursday, 9:00 am to 5:00 pm, and Fridays, 8:00 am to 4:00 pm (Hybrid-working 3 days in the office, 2 days working from home)

Type: Fixed-term Contract starting in October and concluding at the end of January 2027

We are seeking a customer-focused individual who is enthusiastic about creating exceptional experiences for our customers during our busy festive season. You'll support customers by email, guiding them through our product portfolio and helping them find the right products for their needs. Alongside delivering excellent service, you'll maintain accurate customer records and communicate clearly and professionally in every interaction.

Who we are: We are a fragrance-first, family-run brand creating candles, reed diffusers and bath and body care inspired by the world around us. From our home on the North Cornish coast, we craft scents designed to enrich everyday moments and help people reconnect with what surrounds them.

For over thirty years, we've grown into an award-winning, B Corp certified business, shaped by responsible making and an ambitious future. We have an open, supportive culture where creativity, collaboration and craftsmanship guide how we work. People are supported to learn, grow, and take pride in what they make along the way

Responsibilities:

Provide outstanding service to customers via our email ticketing system, handling enquiries related to orders, pricing, payments, product information, and delivery status.
Process orders for new and existing customers, monitor order status, and manage straightforward returns and replacements efficiently.
Process reimbursements and credit requests in line with policy.
Maintain accurate and up-to-date client account records and data in accordance with company policy.
Support customers with online ordering and assist in resolving website-related queries via email.
Escalate product quality issues to the Customer Operations Manager or Senior Customer Service Representative.
Monitor stock availability and proactively communicate potential shortages to relevant stakeholders.
Coordinate with internal teams and external partners to guarantee that customer deliveries are scheduled and fulfilled in accordance with customers' specifications. 
Maintain clear communication with other departments to ensure a seamless and positive customer journey.
Uphold and promote the St Eval values in every interaction, contributing to a collaborative, respectful, and solution-focused team culture.

About You

Essential:

Proficient in Microsoft Office (Outlook, Word, Excel)
Comfortable learning and working across multiple systems and software platforms.
Experience managing multiple enquiries while maintaining accuracy and service quality.
Experience working in a customer-facing environment with responsibility for handling customer enquiries.
Strong written communication skills, with the ability to write clearly and professionally via email.
Adaptable, with a genuine passion for delivering an exceptional customer experience and a keen eye for problem solving.
Available to undertake a fixed-term contract from October 2026 to January 2027.

Desirable:

Previous experience working with any of the following systems: Freshdesk (or a similar ticketing system), SAP, Shopify.
Experience in a retail, gifting, or FMCG customer service environment

We offer:

33 days holiday (including public holidays)
50% employee discount on all St Eval products 
Cycle to work scheme 
Bupa Dental Insurance 
Employee Pension Scheme
Death in service insurance
Employee assistance programme   
Enhanced family leave
A dynamic and inclusive work environment
An opportunity to grow with us - we invest in our people's professional development 
Hybrid working 
Team social events 
Volunteering opportunities with our charity partners

At St Eval, we are committed to creating a workplace where everyone feels welcome, respected and empowered to succeed.

Our commitment to Justice, Equity, Diversity and Inclusion (JEDI) is rooted in the values that shape our business: collaboration, creativity, thoughtful decision-making and sustainability. As a certified B Corp, we recognise our responsibility to help create a fairer and more inclusive society, both within our organisation and beyond.

We welcome applications from people of all backgrounds, experiences and identities, and are dedicated to fostering a culture where everyone feels valued and treated with dignity.

Pay: £26,900.00 per year

Benefits:

Casual dress
Company events
Company pension
Cycle to work scheme
Employee discount
Free parking
Health & wellbeing programme
Life insurance
On-site parking
Profit sharing

Work Location: In person

Quick apply

Refine Your Search

hybrid working jobs in cornwall

Customer Service Representative

Senior Electoral Officer

Finance Support Officer (Appointees & Deputies)

Habitats and Fisheries Campaign Officer

Manager - House Operations

Probation Services Officer - Cornwall (South West)

Student Enquiries Advisor

IDVA - Independent Domestic Violence Advisor

Senior Power BI Analyst (on site role)

Homestay Specialist

HR Officer Cornwall

Legal Support Assistant

Sustainment Officer

Housing Asset & Investment Manager

HR Consultant

Editor - gasworld US

HR Assistant - Year in Industry Placement

Cyder Technician

Stores Operative

Business Development Manager – Coffee & Equipment

I want to receive the latest job alerts for hybrid working in cornwall

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