Customer service desk co ordinator Work, Jobs in Cosby, Lec (with Salaries)

Service Desk Co-ordinator
JCW —Wigston Magna
- £24,960 a year
- Full-time
- Microsoft Excel
- Customer service
- Data entry
Quick apply
11d
Customer Service Desk Co-ordinator
Axis Automatic Entrance Systems —Northampton
- Full-time
- Customer service
Main Reception and PALS Team Leader
University Hospitals Coventry and Warwickshire NHS Trust —Coventry
- £32,073 - £39,043 a year
- Part-time
2d

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customer service desk co ordinator jobs near cosby, lec

Service Desk Co-ordinator

JCW -
Wigston Magna

Quick apply

Job details

Full-time
£24,960 a year
11 days ago

Benefits

On-site parking

Qualifications

Microsoft Excel
Customer service
GCSE
Logistics
Data entry
IT
Help desk
Office experience

Full job description

JOB TITLE: Service Desk Co-ordinator

LOCATION: Wigston

SALARY: £24,960.00k based on experience.

Hours – Full time role, Monday-Friday 9am-5pm with 30mins lunch. (No Hybrid working)

COMPANY INFORMATION – Service Desk Co-ordinator

· Reputable and well-established Building Services company specialising in M&E Engineering including commercial gas and HVAC maintenance

· Close working relationships with high profile clients meaning long term contracts and security

· Dedicated to all aspects of maintenance and repair on a wide range of appliances including commercial boilers/burners, oil, chillers, air conditioning

· Operating a mobile team of mobile engineers with various skillsets across the UK

· Excellent reputation for delivering quality and high standards of service

· Leading organisation in M&E Building Maintenance, Air Conditioning and Commercial/Domestic Heating

CANDIDATE INFORMATION – Service Desk Co-ordinator

· Good experience of working within an office environment.

· Experience of working within a service desk background is essential.

· Good customer services skills, well presented and articulate with a good telephone manner

· Experience of data entry previously would be advantageous

· Motivated and trustworthy

· Well organised with good IT and administration skills including Excel and Word.

JOB INFORMATION – Service Desk Co-ordinator

· Taking incoming customer calls / emails

· Logging callouts

· Planning in callouts / quoted works / planned maintenance

· Raising permits

· Using customer portals

· Prioritizing workloads for the engineers within your region

· Raising sub-contractor purchase orders for callouts

· Liaising with office staff / engineers / sub-contractors

· Any other required work within the role

Job Type: Full-time

Pay: £24,960.00 per year

Benefits:

On-site parking

Education:

GCSE or equivalent (preferred)

Experience:

Customer service: 4 years (preferred)
service desk/help desk: 4 years (required)

Work Location: In person

Quick apply

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Service Desk Co-ordinator

Customer Service Desk Co-ordinator

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