Senior installer Work, Jobs in Cosby, Lec (with Salaries)

Technical Support Advisor
SolaX Power UK Ltd —Atherstone
- From £30,000 a year
- Full-time
- Software troubleshooting
- English
- No degree
- Free parking
- Employee discount
Quick apply
14d
Installation Manager / Experienced Window Fitter
Park Lane Windows —Northampton
- £42,000 - £48,000 a year
- Full-time
- Customer service
- Administrative experience
- Project management
Quick apply
3d
Regional Lead - Heat Pump Installer (East Midlands)
Installio —Northampton
- From £52,000 a year
- System design
- Plumbing
Quick apply
Senior Installation Engineer
JD.COM INTERNATIONAL UK LTD —Coventry
- Driving
- Travel
Quick apply
Trainee Energy Consultant
NFU Energy —Kenilworth
- £25,000 - £28,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Analysis skills
Quick apply

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Installation Manager / Experienced Window Fitter
Park Lane Windows —Northampton
Liaising with customers throughout the installation process. This is an excellent opportunity for someone with extensive industry knowledge who understands…
£42,000 - £48,000 a year
Quick apply
3d
Sign fitter & Vinyl Installer - full time
Hulme Installation —Cannock
Full UK driving licence (over 25 years of age for insurance purposes), with no drink or drug-driving endorsements.
£15 - £18 an hour
Quick apply

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Technical Support Advisor

SolaX Power UK Ltd
Atherstone

Quick apply

Job details

Permanent | Full-time
From £30,000 a year
14 days ago

Benefits

Free parking
Casual dress
Company events
Employee discount
On-site parking

Qualifications

Software troubleshooting
English
Technical support
Zendesk
IT support
Communication skills

Full job description

Are you patient, customer-focused communicator looking to step into the booming renewable energy sector?

We are seeking a dedicated Technical Support Advisor to join our UK after-sales team.

Based entirely in our office, you will act as the friendly and essential first point of contact for installers out in the field.

We will provide comprehensive product training, empowering you to confidently provide efficient remote support and guide users through basic troubleshooting for our solar inverters and energy storage systems.

Key Responsibilities:

Dedicated Helpline Support: Act as the primary voice of our company, answering incoming phone calls from UK installers and on-site customers to provide immediate technical assistance.

Guided Troubleshooting: Calmly and clearly guide installers through basic operations, system settings, and standard troubleshooting procedures for our inverters and battery systems.

Ticket Management: Use Zendesk to accurately log, track, and close incoming support cases, ensuring every customer query is handled professionally.

Seamless Escalation: Identify complex technical issues, document the details clearly, and promptly escalate them to our Senior Engineers or R&D team for further investigation.

Requirement:

Experience: Previous experience in a call center, technical support helpline, or a similar customer-facing role. (While not strictly required, a background as an electrician apprentice or practical PV/battery installation experience is a strong bonus!)

Empathy & Resilience: High patience and a strongly customer-oriented mindset. You must be adept at managing the emotional stress of installers who are facing urgent issues on-site.

Communication Skills: Excellent verbal and written English. You must be able to explain technical steps clearly and confidently over the phone.

Professional Skills: Familiarity with standard office tools. Experience with ticketing systems (e.g., Zendesk) is highly preferred.

Mindset: A genuine and strong willingness to learn technical concepts in the renewable energy sector.

Education: No specific degree required - your communication skills, empathy, and eagerness to learn are what matter most to us.

Must have the right to work in the UK without sponsorship.

Pay: From £30,000.00 per year

Benefits:

Casual dress
Company events
Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

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senior installer jobs in cosby, lec

Technical Support Advisor

Installation Manager / Experienced Window Fitter

Regional Lead - Heat Pump Installer (East Midlands)

Senior Installation Engineer

Trainee Energy Consultant

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