We are seeking a highly organised and proactive Business Administrator to support the efficient day-to-day operation of the business. This role combines responsibility for financial administration, HR support, and general office management, working closely with the Operations Manager and Managing Director to ensure smooth business operations.
Key Responsibilities
Financial Administration
- Manage financial administration processes, including account reconciliations using Sage (transitioning to Xero) and liaising with external accountants as required.
- Management of aged debt, process invoicing and payments, and coordinate the preparation of monthly payroll through the company’s accountants.
- Process and reconcile employee expense claims on a monthly basis.
- Manage and reconcile petty cash records.
- Review supplier agreements to ensure value for money and identify opportunities for cost savings and efficiencies where possible.
- Administer employee enrolment and maintenance of the NEST Pension Scheme and Vitality Healthcare Plan for new starters and leavers.
Human Resources Administration
- Provide administrative support to the Operations Manager and Managing Director in preparing for employee performance reviews, recording outcomes and agreed actions.
- Act as the first point of contact for employee HR queries, escalating matters and providing support to Directors and Management as appropriate.
- Liaise with external HR consultants to maintain and update the Employee Handbook and coordinate the preparation of employment contracts.
- Record and monitor Continuing Professional Development (CPD) training programmes for employees under the direction of the Managing Director.
- Monitor and maintain employee leave records and absence trackers.
- Arrange travel, accommodation and associated bookings for surveyors working outside their local area.
- Manage employee onboarding and offboarding processes, including pre-employment checks, induction arrangements, equipment requirements and mandatory training.
Additional Responsibilities
- Schedule quarterly Board meetings and distribute agendas and supporting documentation in advance.
- Administer the company’s complaints handling process, including logging complaints, issuing initial responses and coordinating escalated matters with the designated Complaints Handler.
- Manage professional memberships and business subscriptions.
- Ensure the office is appropriately stocked with stationery and supplies and coordinate utility services.
- Manage waste collection contracts and cleaning service arrangements.
- Provide support to the surveying administration team during exceptional circumstances or periods of increased workload.
25 hours per week - Monday to Friday - 9:30am to 2:30pm
£35,000k FTE, pro rata for part-time hours.
Pay: £35,000.00 per year
Benefits:
- Company pension
- Private medical insurance
- Sick pay
Ability to commute/relocate:
- Lee-on-the-Solent PO13 9LD: reliably commute or plan to relocate before starting work (preferred)
Experience:
- Bookkeeping: 2 years (required)
Language:
Work authorisation:
- United Kingdom (required)
Work Location: In person
