liaison Work, Jobs in cottenham, cam (with Salaries)

Resident Liaison Officer
Mears Group —Cottenham
- Up to £28,917 a year
- Monday to Friday
- Organisational skills
- Communication skills
- Time management
- Annual leave
- Employee discount
Administrator
Cambridgeshire and Peterborough NHS Foundation Trust —Ely
- £25,760 - £27,476 a year
- Full-time
- English
2d
Systems Liaison Officer
Suffolk County Council —Bury St. Edmunds
- £40,777 a year
- Full-time
- Hybrid work
- Childcare
- Annual leave
9d
Examinations Officer
Red Balloon Learner Centre, Cambridge —Cambridge
- From £29,364 a year
- Part-time
- Bachelor's degree
- In-person
- School
- Free parking
Quick apply
C&E Event Planner & Administrator - The Jockey Club - Newmarket Racecourse
Levy —Newmarket
- £30,000 a year
- Full-time
- Annual leave
- Employee assistance programme
Patient Transport Liaison Officer
HTG-UK —Bury St. Edmunds
- Full-time
- Organisational skills
- Employee assistance programme
- Referral programme
4d
Research Governance Coordinator
Cambridgeshire and Peterborough NHS Foundation Trust —Cambridge
- £39,959 - £48,117 a year
- Part-time
6d
Medical Science Liaison - South England
Alexion Pharmaceuticals,Inc. —Cambridge
- Project management
- Bachelor's degree
- Travel
3d
Administrator - Intermediate Care Team
Cambridgeshire and Peterborough NHS Foundation Trust —Cambridge
- £25,760 - £27,476 a year
- Full-time
5d
Junior Beta Liaison
inMusic —Cambridge
- Full-time
- Hybrid work
- Hospitality
- Microsoft Office
- Software development
- Annual leave
- Employee assistance programme
Quick apply
Activities Co-ordinator
Cambridgeshire and Peterborough NHS Foundation Trust —Cambridge
- £25,760 - £27,476 a year
- Part-time
- Nursing
6d
Business Support Assistant
UK Power Networks —Bury St. Edmunds
- £36,723 a year
- Hybrid work
- Customer service
- Computer literacy
- Bachelor's degree
- Annual leave
- Employee assistance programme
13d
Cleaner
paretofm —Cambridge
- £14.45 an hour
10d
Business Operations Coordinator
Careers Research and Advisory Centre (CRAC) Limited —Cambridge
- £26,227.50 a year
- Temporary
- Hybrid work
- Customer service
- Administrative experience
- Organisational skills
- Free parking
- Flexitime
Quick apply
Duty Manager
Abbeycroft Leisure —Mildenhall
- From £26,751.01 a year
- Weekend availability
- Management
- Customer service
- Supervising experience
- Annual leave
Quick apply
10d
Workplace Coordinator
ISS Facility Services —Cambridge
- Customer service
- Communication skills
Quick apply
6d
Assertive Outreach Specialist Occupational Therapist
Cambridgeshire and Peterborough NHS Foundation Trust —Cambridge
- £39,959 - £48,117 a year
- Full-time
- Travel
- Care plans
10d
Sr Workplace Manager, EMEA, Ring WSPEX
Amazon UK Services Ltd. —Cambridge
- Weekend availability
- Hospitality
- Administrative experience
- Project management
- Flexible schedule
10d
Health, Safety and Compliance Manager
Jesus College, Cambridge —Cambridge
- £45,121 a year
- Full-time
- Bachelor's degree
- In-person
- Sick pay
Quick apply
6d
Mental Health Practitioner
Cambridgeshire and Peterborough NHS Foundation Trust —Cambridge
- £39,959 - £48,117 a year
- Full-time
- Travel
- Leadership
2d

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Resident Liaison Officer

Mears Group -
Cottenham

Apply Now

Job details

Permanent
Up to £28,917 a year

Benefits

Annual leave
Employee discount
Paid volunteer time

Qualifications

Organisational skills
Communication skills
Time management

Full job description

Annual salary: up to £28,917.00

REQ0038124

Contract Type:

Permanent

Business Area:

Housing Repairs and Maintenance

Location:

Cambridge - Cottenham

Annual salary: up to £28,917.00

Resident Liaison Officer

Cambridge, Cottenham

Full Time Permanent

Salary up to £28,917 per annum

42.5 hours per week Monday – Friday

“Our Planned and Retrofit branch is at the forefront of delivering high-quality improvement works across our portfolio—enhancing homes, increasing energy efficiency, and making a real difference in communities.”

About the Role:

As a Resident Liaison Officer, you will be working on our SHDF retrofit programme within the social housing background, providing a stable and profitable contract, delivering excellent service and support through our local teams, who understand the importance of working together for the local community. Providing front facing support and advice as required and delivering proactive communication throughout the works life cycle. Putting the customer at the heart of everything we do; ensuring we meet the needs of the business, our clients, and our customers.

Duties:

Deliver a professional, front-line service to customers, providing a positive face-to-face experience at all times
Manage a high volume of tasks in a fast-paced and changing environment, ensuring priorities are handled effectively
Coordinate and carry out customer-related operational tasks, including communications and updates
Ensure all customer appointments are attended on time and to the required standard
Build and maintain positive relationships with customers, ensuring actions are followed up and clearly communicated
Support and deliver customer engagement activities across a range of channels
Work with the Customer Service Centre to resolve front-line queries and complaints effectively
Engage with customers throughout works, keeping them informed, managing expectations, and involving them in the process
Provide clear, accurate, and timely information to both customers and operational teams
Capture customer feedback and ensure it is fed back into operational teams to support continuous improvement
Identify opportunities and contribute to service improvements
Work collaboratively with internal teams and external partners to support service delivery
Plan and manage workload effectively to meet deadlines and service standards
Use internal systems to accurately record and manage customer and operational information
Communicate confidently with customers and colleagues, both verbally and in writing
Support and contribute to community-focused initiatives and projects as required

Key Criteria:

Previous experience in a customer-facing role, ideally within housing, repairs, or a similar service environment
Proven ability to manage a high volume of work in a fast-paced, changing environment
Strong communication skills, with the ability to explain information clearly and manage customer expectations
Experience handling customer queries and complaints, with a focus on resolution and positive outcomes
Ability to build and maintain effective relationships with customers and internal teams
Good organisational and time management skills, with the ability to prioritise workload effectively
Experience using computerised systems to manage customer information and track activity
A proactive approach to customer engagement and improving service delivery
Ability to work collaboratively across teams and with external partners
Experience or interest in supporting community initiatives or projects (desirable)

Benefits we can offer you

25 days annual leave plus bank holidays
Company Van and Fuel Card
Uniform
Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more
Family friendly policies

All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.

To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points.

Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment.

Apply below or to discuss your application further; contact:

Francesca Swan ([email protected])

If you need any help with your application process, we are here to support you. We will be accessible every step of the way.

At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.

We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.

In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

Apply Now

Refine Your Search

liaison jobs in cottenham, cam

Resident Liaison Officer

Administrator

Systems Liaison Officer

Examinations Officer

C&E Event Planner & Administrator - The Jockey Club - Newmarket Racecourse

Patient Transport Liaison Officer

Research Governance Coordinator

Medical Science Liaison - South England

Administrator - Intermediate Care Team

Junior Beta Liaison

Activities Co-ordinator

Business Support Assistant

Cleaner

Business Operations Coordinator

Duty Manager

Workplace Coordinator

Assertive Outreach Specialist Occupational Therapist

Sr Workplace Manager, EMEA, Ring WSPEX

Health, Safety and Compliance Manager

Mental Health Practitioner

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