Planning lead Work, Jobs in Coulsdon, Gtl (with Salaries)

Admissions & Widening Participation Associate
Fairfield School of Business —Croydon
- Weekend availability
- Sales
- Customer service
- Bachelor's degree
Quick apply
Head of Estates & Facilities
Laine Theatre Arts —Epsom
- £40,000 - £50,000 a year
- Full-time
- Management
- Maintenance
- Microsoft Office
- Annual leave
Quick apply
3d
Customer Service Team Lead
Freetrade —London
- £48,000 - £65,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- Financial services
Sustainable Production Manager (Film & TV) Full Time
Sustainable Film —Iver
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Management
- Data analysis skills
- Maintenance
- Free parking
Quick apply
12d
Academy Operations Team Leader
Riverside Consultancy —Epsom
- £45,000 - £47,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- Communication skills
Quick apply
11d
Operational Resilience and Readiness Manager
AXA —Redhill
- £60,000 - £75,000 a year
- Leadership
- Communication skills
- Employee discount
Service Planning Process and Data Lead
Atlas Copco Group —Burgess Hill
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- English
Global Operations Coordinator - BCG Institute
Boston Consulting Group —London
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- English
Strategic Planning Office Lead
G-Research —London
- Bar
- Management
- Analysis skills
- Annual leave
Strategic Workforce Planning Lead
Department for Transport —London
- £57,515 - £62,034 a year
- Part-time
- Hybrid work
- Microsoft Excel
- Presentation skills
- Travel
- Annual leave
- Employee assistance programme
11d
Lead, Sourcing & Supplier Relations
McKesson —London
- Microsoft Excel
- Master's degree
- Project management
Operations Manager
Creative Car Park Ltd —London
- £50,000 a year
- Full-time
- Management
- Administrative experience
- Organisational skills
Quick apply
Senior Environment Advisor
Gatwick Airport Limited —Redhill
- From £46,618 a year
- In-person
- Free parking
Central - Central Merchandiser
Schuh —London
- Full-time
- Hybrid work
- Microsoft Excel
- Analysis skills
- In-person
- Employee assistance programme
- Employee discount
Senior Recruitment Support Officer
Brunel University —London
- £41,292 - £52,761 a year
- Hybrid work
- Management
- Microsoft Office
- Administrative experience
- Annual leave
Planning Policy Officer
London Borough of Bromley —London Borough of Bromley
- £30,463 - £46,952 a year
- Hybrid work
- Communication skills
- Employee discount
Associate Director- Programme Delivery
Health Innovation Kent Surrey Sussex (KSS AHSN) —Gatwick Airport
- Up to £88,000 a year
- Management
- Microsoft Office
- Business development
Quality Compliance Officer
Meath Epilepsy Charity —Godalming
- £35,000 - £40,000 a year
- Full-time
- Microsoft Office
- Analysis skills
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
Procurement Assistant / Warehouse Operative
Carbon3 —Wrotham
- Full-time
- Hybrid work
- Organisational skills
- Warehouse experience
- In-person
- Free parking
Quick apply
9d
Assessment Lead Officer
SOAS University of London —London
- £43,297.57 - £50,562.57 a year
- Full-time
- Hybrid work
- University
- School
- Annual leave
- Employee assistance programme

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Admissions & Widening Participation Associate

Fairfield School of Business -
Croydon

Quick apply

Job details

Full-time

Qualifications

Sales
Customer service
Bachelor's degree
Communication skills
Time management

Full job description

Fairfield School of Business (FSB), an OFS registered private higher education provider founded in 2006 with campuses in London, Birmingham, Leicester, Sheffield and Luton. We provide industry-relevant qualifications in business, digital marketing, criminology, counselling and healthcare management in partnership with three leading UK universities.

Role Overview

We are currently seeking to appoint a Admissions & Widening Participation Associate for our Croydon campus on a full time, permanent basis.

As an Admissions & Widening Participation Associate, you will be a key point of contact for prospective students, guiding them through the admissions journey and supporting FSB’s goals to expand access to higher education. This is a fast‑paced, dynamic role requiring strong customer service skills, attention to detail, and the ability to manage multiple priorities.

Key Responsibilities

Applicant Support & Customer Service

You will act as a first point of contact for prospective students, providing clear and accurate information at every stage of the admissions journey.

This includes but not limited to;

· Delivering excellent customer service across online, phone, and in‑person channels.

· Supporting applicants through interviews and enrolment

· Ensuring all enquiries are handled promptly and professionally.

· Maintaining a positive and responsive applicant experience.

Admissions Processing

You will manage applicant documentation, interviews, and records with a high level of accuracy and compliance. The role requires strong attention to detail and frequent collaboration with internal stakeholders.

This includes but not limited to;

Handle applicant documentation, including photocopying, scanning, and verification.
Conducting interviews.
Assisting with invigilation of assessments.
Updating and auditing applicant files and CRM records.
Liaising with colleagues on applicant progress.
Scheduling any follow-up interviews.

Engagement & Recruitment Activities

This role involves active participation in open days, campus tours, widening participation events, and recruitment fairs both on and off site. You’ll also contribute to applicant conversion through proactive outreach.

This includes but not limited to;

Representing FSB at internal and external events.
Delivering campus tours and providing clear, engaging information to prospective students and visitors.
Supporting marketing and admissions initiatives.
Assisting in the planning and coordination of recruitment events, ensuring they run smoothly and effectively.
Making follow-up calls to enquiries and leads, providing guidance and encouraging applicants to progress with their applications.
Maintaining accurate records of interactions with prospective students on internal systems.
Ensuring a high level of customer service is delivered at all times to all prospective students and stakeholders.

Administrative & Operational Support

You’ll contribute to the smooth running of a busy Admissions Office by handling a range of administrative duties and collaborating with internal teams to enhance workflows and overall service quality.

This includes but not limited to;

· Handling incoming and outgoing telephone calls, responding to enquiries from prospective students, applicants, and stakeholders in a professional and timely manner.

· Updating the student management system with accurate notes, application progress, and relevant changes to ensure records are always up to date.

· Uploading and organizing applicant documents onto the student management system, ensuring all files are correctly labelled and stored.

· Liaising with academic departments and other internal teams to support application decisions and resolve queries.

· Maintaining accurate records and ensuring compliance with data protection and confidentiality policies.

· Monitoring application progress and following up with applicants for outstanding information or documents.

· Ensuring a high level of customer service is delivered at all times to applicants and stakeholders.

Please note that this list is not exhaustive, and additional duties may be assigned as required to support the needs of the Admissions team and the wider organization.

Skills & Attributes

Ability to excel in a fast‑paced, target‑driven environment.
Adaptable and responsive to change.
Excellent customer service and communication skills.
Strong organizational and time‑management ability.
Can effectively prioritize tasks and manage a varied workload.
High level of accuracy and attention to detail.
Friendly, approachable, and team‑oriented.
Confident in taking ownership of applicants and tasks.
Able to multitask and work under pressure.
Proactive and solutions‑focused mindset.

Requirements

Essential

Bachelor’s degree or equivalent.
Excellent customer service skills.
Ability to work under pressure and meet deadlines/targets.
Willingness to travel between FSB campuses as required.
Availability to support open days, enrolment periods, and events (including some evenings & weekends).

Desirable

Experience using Microsoft Dynamics, SITS, or similar CRM/admissions systems.
Previous experience in higher education, admissions, or student recruitment.
Proven sales or applicant‑conversion experience.

Job Type: Full-time

Work Location: In person

Quick apply

Refine Your Search

planning lead jobs in coulsdon, gtl

Admissions & Widening Participation Associate

Head of Estates & Facilities

Customer Service Team Lead

Sustainable Production Manager (Film & TV) Full Time

Academy Operations Team Leader

Operational Resilience and Readiness Manager

Service Planning Process and Data Lead

Global Operations Coordinator - BCG Institute

Strategic Planning Office Lead

Strategic Workforce Planning Lead

Lead, Sourcing & Supplier Relations

Operations Manager

Senior Environment Advisor

Central - Central Merchandiser

Senior Recruitment Support Officer

Planning Policy Officer

Associate Director- Programme Delivery

Quality Compliance Officer

Procurement Assistant / Warehouse Operative

Assessment Lead Officer

I want to receive the latest job alerts for planning lead in coulsdon, gtl

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