Client services occupations Work, Jobs in Countesthorpe, Lec (with Salaries)

Client Services Advisor
Soane Britain —Leicester
- Full-time
- CRM software
- Sales
- Customer service
- Free parking
- Employee discount
Quick apply
Customer Service Specialist
Yü Group —Leicester
- £26,228 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Customer service
- Annual leave
- Employee assistance programme
Quick apply
Customer Service Specialist
James and James Fulfilment Ltd. —Northampton
- £27,675 a year
- Full-time
- Customer service
- Free parking
- Sick pay
Quick apply
Customer Service Administrator
Europa Worldwide Group —Corby
- £28,087.33 a year
- Full-time
- Sales
- Customer service
- Salesforce
- Free parking
- Annual leave
Quick apply
12d
Client Executive
The Watches of Switzerland Group —Leicester
- In-person
- Communication skills
- Employee assistance programme
Client Solutions Specialist
James and James Fulfilment Ltd. —Northampton
- From £30,000 a year
- Full-time
- Sick pay
Quick apply
Client Management Assistant - Energy & Utilities
The Consultus International Group —Leicester
- £26,200 a year
- Full-time
- Hybrid work
- Microsoft Office
- Organisational skills
- Communication skills
Quick apply
9d
Client Experience Advisor
The Watches of Switzerland Group —Leicester
- IT
- In-person
- Communication skills
- Employee assistance programme
AI Adoption Manager
Ideagen —Ruddington
- AI
- Communication skills
Key Account Administrator
APAC Group Ltd —Rothley
- From £25,500 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Organisational skills
- Employee discount
Quick apply
10d
Customer Service Representative
621 Druck Limited —Leicester
- Full-time
- Customer service
- English
- Microsoft Office
Customer Care Representative - English Speaker
621 Druck Limited —Leicester
- Full-time
- Customer service
- English
- Microsoft Office
Key Accounts Administrator
Otis —Leicester
- Full-time
- Customer service
- Communication skills
Customer Service Adviser
PERI —Rugby
- Customer service
- Microsoft Office
- Annual leave
Apprentice Regional Membership Retention Assistant
Unite the union —Leicester
- £34,203 - £36,595 a year
- Full-time
- Annual leave
11d
Hire Controller
SunbeltRentals —Coalville
- Sales
- Customer service
- Computer literacy
- Annual leave
Quick apply
Customer Relationship Manager
DHL —Derby
- Communication skills
- Annual leave
Key Account Executive
Roof Maker Ltd —Leicester
- From £30,000 a year
- Full-time
- CRM software
- Customer service
- In-person
- Free parking
Quick apply
Customer Service Administrator
Rapid Access —Nuneaton
- £27,378 a year
- Full-time
- Customer service
- In-person
- Annual leave
- Employee assistance programme
Quick apply
3d
Client Relations Executive
Elior UK —Leicester
- £63,000 a year
- Full-time
- Analysis skills
- Contracts
- Communication skills
Quick apply

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Client Services Advisor

Soane Britain
Leicester

Quick apply

Job details

Permanent | Full-time

Benefits

Free parking
Cycle to work scheme
Company pension
Company events
Employee discount
Flexible schedule
Referral programme
Sick pay
On-site parking

Qualifications

CRM software
Driving Licence
Sales
Customer service
Salesforce
Administrative experience
Communication skills

Full job description

Company Overview:

With an uncompromising commitment to British manufacturing, Soane Britain’s mission is to design and make enduring and life-enhancing furniture, lighting, fabrics and wallpapers through collaborations with a network of the finest craftspeople in Britain. Soane combines responsibly sourced, high-quality materials and superb workmanship to ensure our designs endure for generations.

Our talented team is based in offices and workshops in Leicester and the West Country and showrooms in London and New York. For more information, please visit

www.soane.com or join our social media platforms Pinterest and Instagram.

Job Overview:

We are seeking applicants for an entry level role in our customer service team, based in Leicester. The successful candidate will be able to demonstrate brilliant customer service skills combined with attention to detail and the ability to work in a team. In return we offer an opportunity to work with the world’s top interior designers in a fast-growing business with a mission to promote British manufacturing and craftsmanship.

We welcome applications from candidates open to flexible working hours to support our North American team.

Purpose of the Position:

Working within a fast-paced team, you will provide fundamental administrative support to the Sales Operations and Client Development teams. Previous experience in an operational capacity within a relevant industry will prove to be a great asset.

You will work collaboratively with the Manufacturing and Logistics team to ensure the execution of a seamless client experience. Using your product knowledge and training, you will be responsible for providing clients with information and customer support for Soane furniture and lighting orders, all made to our clients’ individual specifications. As you grow in experience, you will also be providing clients with orders and invoices. On the rare occasion any issues may arise, you will be responsible for sourcing information and providing positive resolutions for our clients.

The high quality of our workmanship and complex Manufacturing skills involved require strong attention to detail, both verbal and written, and an in-depth understanding of Soane’s designs, clients and client expectations.

Duties and Responsibilities:

Act as a point of contact for clients, responding to customer service enquiries via email and phone in a professional and friendly manner.

Liaise with Manufacturing and Product teams to confirm lead times and resolve client product queries.

Provide accurate product, pricing, and order information to support clients and ensure a positive customer experience

Prepare standard product quotations for client orders and clearly communicate options, costs, and timelines.

Liaise with logistics & manufacturing to create accurate shipping quotations for customer orders.

Monitor and follow up on outstanding proforma invoices to support timely order fulfilment

Record aftercare information, client feedback, and follow-up actions accurately for the business

Soane Britain is an equal opportunity business taking into account the diversity within our team, customers and .s Wupep blierliseve that everyone should be treated equally,

regardless of their religion, beliefs, age, gender, race, disability or sexual orie. nStoaatnioen promotes a positive safety culture which is characterised by communication, mutual

collaboration and active participation to create a safe and healthy working environ ment.

Update the Order Status Tracker on a weekly basis

Maintain and update internal team manuals to ensure processes and best practices are clearly documented

Assist the wider team with additional duties or ad-hoc projects as required

Qualifications for the Position:

At least one year of relevant customer service experience, ideally interior design or product design sector

Competent using Microsoft packages

Excellent written and verbal communication skills

Highly organised and detailed-oriented with the ability to multi-task

Job Types: Full-time, Permanent

Benefits:

Company events
Company pension
Cycle to work scheme
Employee discount
Free parking
On-site parking
Referral programme
Sick pay

Ability to commute/relocate:

Leicester LE4 8AS: reliably commute or plan to relocate before starting work (required)

Application question(s):

What is your salary expectation for this role?

Experience:

Microsoft Package: 2 years (required)
Administrative: 2 years (required)
Relevant industry: 2 years (preferred)

Work Location: In person

Quick apply

Refine Your Search

client services occupations jobs in countesthorpe, lec

Client Services Advisor

Customer Service Specialist

Customer Service Specialist

Customer Service Administrator

Client Executive

Client Solutions Specialist

Client Management Assistant - Energy & Utilities

Client Experience Advisor

AI Adoption Manager

Key Account Administrator

Customer Service Representative

Customer Care Representative - English Speaker

Key Accounts Administrator

Customer Service Adviser

Apprentice Regional Membership Retention Assistant

Hire Controller

Customer Relationship Manager

Key Account Executive

Customer Service Administrator

Client Relations Executive

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