Helpdesk technician Work, Jobs in Countesthorpe, Lec (with Salaries)

IT Helpdesk Technician
Symcirrus Limited —Market Harborough
- £25,000 - £30,000 a year
- Full-time
- Customer service
- English
- Computer networking
Quick apply
13d
IT Service Desk Technician
Phenna Group —Leicester
- £30,000 - £35,000 a year
- Full-time
- CRM software
- Customer service
- ERP systems
IT Technician
Lionheart Educational Trust —Birstall
- £28,604 - £31,029 a year
- Full-time
- Software troubleshooting
- Customer service
- In-person
- Store discount
- Employee discount
Quick apply
10d
Site Technician
BAM UK & Ireland —Leicester
- £13.50 an hour
- Monday to Friday
- Maintenance
- Driving
- IT
9d
L4 Network Engineer Apprentice
Primary Goal —Coventry
- £21,000 - £25,000 a year
- Full-time
- Computer networking
- IT
- Power tools
Quick apply
Key Accounts Administrator
Otis —Leicester
- Full-time
- Customer service
- Communication skills
14d
Automotive Helpdesk Agent
MSX International —Coventry
- Up to £42.17 an hour
- Full-time
- Remote
- Annual leave
Quick apply
Mobile Technical Operative - Fabric
Equans —Leicester
- £28,500 a year
- Overtime
- Carpentry
- Maintenance
- Annual leave
- Employee assistance programme

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IT Service Desk Technician
Phenna Group —Leicester
Allocating predefined user profiles and system access based on access matrices. Resolving first-line issues such as password resets, access requests and common…
£30,000 - £35,000 a year
Service Desk Analyst / IT Support Help Desk Technician
nGeneration —Tipton
We pride ourselves on our service, as the first point of contact for our customers, your friendly and helpful demeanour is crucial as you diagnose and solve…
£27,178 a year
Quick apply

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IT Helpdesk Technician

Symcirrus Limited
Market Harborough

Quick apply

Job details

Permanent | Full-time
£25,000 - £30,000 a year
13 days ago

Benefits

On-site parking

Qualifications

TCP
Customer service
GCSE
English
Technical support
DHCP
Computer networking
DNS
Linux
TCP/IP
Communication skills
VPN

Full job description

As part of our continued plans for growth, we require a highly motivated individual to join our IT helpdesk team, to assist in day to day support tickets. You will ensure the smooth running of customers computer hardware, software and cloud based services. This will include setup, configuration and support of existing systems.

Your duties and responsibilities in this role will consist of:

The IT Support Technician role is varied and will include on the job training. Duties include:

Support external clients with their day to day IT related issues
Take telephone calls to help clients through setup or resolve issues
Log support calls via ticket system
Workstation and server support and trouble shooting.
Setting up new users and dealing with passwords resets etc
Good written English and Grammar skills are essential
Good telephone manner is essential

Preferred Skills and Experience

Strong troubleshooting and problem-solving skills with a customer-first mindset.
Excellent verbal and written communication skills to convey technical information clearly.
Exceptional customer service skills, with the ability to empathize and effectively communicate solutions to non-technical users, ensuring a supportive and understanding interaction every time.
Proficiency in supporting and configuring Windows, Mac, and/or Linux operating systems.
Experience using Microsoft 365 Admin/Partner
Familiarity with basic networking concepts (TCP/IP, DNS, DHCP, VPNs).
Understanding of remote support tools and ticketing systems.
Ability to manage multiple tasks and priorities in a fast-paced environment.
Strong attention to detail and ability to work both independently and as part of a team.
A passion for learning and staying updated on emerging technologies and IT best practices

Personal Qualities:

Good communication skills.
High level of attention to detail.
A good team player.
Ability to work under pressure.
Can work well independently and within a team.

Job Types: Full-time, Permanent

Pay: £25,000.00-£30,000.00 per year

Benefits:

On-site parking

Education:

GCSE or equivalent (preferred)

Experience:

Technical support: 1 year (required)
Customer service: 1 year (preferred)

Work Location: In person

Quick apply

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helpdesk technician jobs in countesthorpe, lec

IT Helpdesk Technician

IT Service Desk Technician

IT Technician

Site Technician

L4 Network Engineer Apprentice

Key Accounts Administrator

Automotive Helpdesk Agent

Mobile Technical Operative - Fabric

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