Customer service specialist uk Work, Jobs in Coventry, Eng (with Salaries)

Customer Experience Specialist
Circom Limited —Coventry
- £24,000 - £26,655 a year
- Full-time
- Customer service
- Computer literacy
- English
- Free parking
Quick apply
4d
Customer Service Advisor
Barclays —Leamington Spa
- £26,700 a year
- Weekend availability
- Customer service
- Administrative experience
- Banking
- Life insurance
Business Client Service Specialist
HSBC Global Services Limited —Leicester
- From £27,200 a year
- Full-time
- Hybrid work
- Communication skills
- Work from home
Customer Experience & Quoting Specialist
Bruker —Coventry
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
7d
Customer Services Submissions Officer
Key Forensic Services —Coventry
- £24,683.85 a year
- Customer service
- Microsoft Office
- Communication skills
- Employee assistance programme
Quick apply
13d
Sales Assistant - UNIQLO Bullring
UNIQLO —Birmingham
- From £13.45 an hour
- Weekend availability
- Customer service
- Employee discount
Trade Plate Driver - Vehicle Delivery
K3Moves Ltd —Coventry
- £500 - £900 a week
- Full-time
- English
- Driving
- Communication skills
- Free parking
- Flexible schedule
Quick apply
Sales Executive
WeBuyAnyCar —Coventry
- £28,200 - £35,220 a year
- Rotating shift
- Driving
- IT
- Communication skills
Quick apply
Student Coordinator
HCRG Care Group —Coventry
- £28,000 a year
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Employee discount
Quick apply
1d
Staffing & Recruitment Coordinator
Stadium Traffic Management Ltd —Coventry
- £27,000 a year
- Weekend availability
- Microsoft Excel
- Customer service
- Human resources
Quick apply
Part Time Receptionist - 24 hours
TELEGRAPH HOTEL —Coventry
- From £12.81 an hour
- Part-time
- Bilingual
- Hospitality
- Bar
Quick apply
11d
Customer Service Specialist - UK
Seco Tools —Alcester
- Full-time
- Administrative experience
12d
Customer Service Specialist - UK
SECO —Alcester
- Full-time
- Administrative experience
12d
Payroll Bureau Manager
S4labour Ltd —Coleshill
- From £55,000 a year
- Full-time
- Hybrid work
- Management
- Travel
- Leadership
- Free parking
- Annual leave
Quick apply
13d
HR Operations Administrator
Caresoft Global —Coventry
- £17.69 an hour
- Hybrid work
- Microsoft Office
- Analysis skills
- Human resources
Quick apply
11d
L4 Network Engineer Apprentice
Primary Goal —Coventry
- £21,000 - £25,000 a year
- Full-time
- Computer networking
- IT
- Power tools
Quick apply
Cruise Travel Expert
Iglu.com —Rugby
- Weekend availability
- Remote
- Sales
- Customer service
- Organisational skills
- Work from home
- Employee discount
14d
Intelligence Analyst
HM Revenue and Customs —Birmingham
- £42,631 - £46,077 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Travel
- Work from home
10h
Operations Manager - Customs & Brokerage
Carousel Logistics —Birmingham
- Up to £60,000 a year
- Hybrid work
- Management
- Travel
- Leadership
- Free parking
- Annual leave
Part-Time Hotel Groups & Reservations Coordinator
TELEGRAPH HOTEL —Coventry
- From £13 an hour
- Part-time
- Bar
- Customer service
- Microsoft Office
- Free parking
- Employee discount
Quick apply
13d

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customer service specialist uk jobs near coventry, eng

Customer Experience Specialist

Circom Limited
Coventry

Quick apply

Job details

Permanent | Full-time
£24,000 - £26,655 a year
4 days ago

Benefits

Free parking
Company pension
On-site parking

Qualifications

Customer service
Computer literacy
GCSE
English
Microsoft Office
Data entry
Waste management
English
Phone etiquette

Full job description

NOTE: PLEASE DO NOT APPLY IF YOU ARE AN APPLICANT THAT DOES NOT HAVE THE RIGHT TO WORK IN THE UK. SPONSORSHIP IS NOT POSSIBLE FOR THIS ROLE. THIS IS A OFFICE BASED ROLE , (NO ADJUSTMENT TO WORK FROM HOME)

To be primary contact to respond and resolve customer enquiries, complaints and order requests in a timely, accurate and professional manner
Perform follow up calls on customer enquiries, complaints and orders to assure follow-through, completion and satisfaction
Establish and maintain accurate and timely customer case data for all customer interactions. This includes contacts, orders, service courtesy calls and surveys
To liaise with other departments within Circom to resolve issues
To respond sensitively and professionally to all inbound telephone, email and web queries and enquiries regarding any Circom service or other issue
Input accurate information into Circom systems
Build and develop effective internal and external relationships
Recognise trends and identify and implement service/process. improvements/opportunities
Make outbound courtesy calls to customers ensuring service standards are as they should be
To be first point of contact for subcontractors assisting with administration and queries
Motivated and self-driven, and with a desire to provide world class customer care
Must live within reasonable commuting distance to Circom offices in Coventry

Requirements: Skills, Experience and Qualifications:

Preferably 1 years' experience within a customer service environment
Based within reasonable travel distance to the Coventry office
Knowledge of the Waste Management Industry (preferred but not essential)
Knowledge of a Customer Information Database and other customer related database knowledge and skills
Computer literate (Microsoft Office packages, e-mail)
GCSE level 4 or above in English language or English literature (or equivalent)
Ability to manage own workload effectively and efficiently.
Able to communicate effectively in writing, on a 1:1 basis and by phone with a range of people including management, team members, internal and external customers
Organised, able to plan and prioritise
Able to problem solve
Ability to keep to strict deadlines

Summary

As a Customer Experience Specialist, you will be integral in delivering outstanding customer service and support within the waste management sector. Reporting to the Customer Care Director. Your core skills in English communication and phone etiquette will be essential in addressing customer inquiries and resolving issues effectively. Your proficiency in Microsoft Office and Dynamics and data entry will be important.

This is a perfect start for anyone who wants to forge a career in the every growing Environmental and Sustainability sector.

Pay: £24,000.00-£26,655.00 per year

Benefits:

Company pension
Free parking
On-site parking

Ability to commute/relocate:

Coventry CV6 6LQ: reliably commute or plan to relocate before starting work (required)

Language:

English (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

customer service specialist uk jobs in coventry, eng

Customer Experience Specialist

Customer Service Advisor

Business Client Service Specialist

Customer Experience & Quoting Specialist

Customer Services Submissions Officer

Sales Assistant - UNIQLO Bullring

Trade Plate Driver - Vehicle Delivery

Sales Executive

Student Coordinator

Staffing & Recruitment Coordinator

Part Time Receptionist - 24 hours

Customer Service Specialist - UK

Customer Service Specialist - UK

Payroll Bureau Manager

HR Operations Administrator

L4 Network Engineer Apprentice

Cruise Travel Expert

Intelligence Analyst

Operations Manager - Customs & Brokerage

Part-Time Hotel Groups & Reservations Coordinator

I want to receive the latest job alerts for customer service specialist uk in coventry, eng

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