Community Hub Co-ordinator
Job Description & Person Specification
Responsible to: Community Hub Chair
Responsible for: Hub Co-ordination
Salary: £15per hour
Hours: 10 hours per week for a 10 month period
Contact: [email protected] with the Subject: Hub Co-Ordinator
__________________________________________________________________
About Destination Ball Hill
Our community group is for everyone who works, lives or plays in Ball Hill and wants to make our area a better, cleaner and more social place.
We started in 2022, aiming to regenerate Ball Hill and build a sense of pride and community through collaboration, sharing, listening.
At our beginning we set some goals and interests that began shaping our purpose:
§ making our area a cleaner, easier space to use, including a monthly litter pick
§ engaging with business leaders and landlords to link in the business community
§ representing issues from the community to local officials
§ agreeing good projects to improve the area, such as green spaces, transport plans, and pollution monitoring
§ building a creative group to add a visible energy and output to our efforts, and give the area a creative identity
"A community hub for Ball Hill will raise the profile of the area, attract new people while also giving back to the existing community. The hub will offer services and information, act as a community meeting space and host workshops, exhibitions and anything else Ball Hill-ians would like to see."
Purpose:
The Community Hub Coordinator will be responsible for co-ordinating our new Community Hub offer, beginning with two locations across the Ball Hill. Our Community Hubs will support local people living in and around Ball Hill to access services at a neighbourhood level.
The purpose of the role is to provide venue management, ensuring the smooth and safe running of our community hub programme, and provide a welcoming environment for all users. You will be required to support members of the public attending the weekly hub sessions, build relationships and trust, and have an understanding of community issues.
Person Specification
Essential
· Grade C GCSE or equivalent in English and Mathematics
· Excellent communication skills and able to demonstrate diplomacy, enthusiasm and calm assurance when dealing with multiple tasks
· Skilled at building relationships and working with hard-to-reach communities
· Ability to use own initiative
· Good IT competence in Excel and Word, literary and numeracy skills
· Good written and verbal communication skills and be able to clarify and explain instructions clearly
· Ability to deal with any confrontational situations appropriately
· Ability to maintain confidentiality in dealings with members of the public, professionally discrete and able to respect confidentiality
· Demonstrate an understanding and awareness of social issues, have empathy with members of the public and be sympathetic to their needs
Desirable
· Experience of working in community engagement, community
development, advice & guidance services, or related
· Ability to self-evaluate and actively seek opportunity for self- improvement
· Team-player, personable, approachable, emotionally intelligent with a sense of humor
Main Duties and Responsibilities
Part-time role to support programme delivery, coordinate volunteers, liaise with partners, and ensure safeguarding & evaluation
Programme Delivery
- support Community Hub activities – providing guidance, making referrals and signposting.
- Engage with attendees, gathering local insight to shape our offer.
- The post-holder maybe required to support project activities in the evening and at weekends
Working with volunteers
· Support with the recruitment of volunteers.
Admin responsibilities
- Complete record sheets on all contact sessions.
- Ensure all materials and resources are maintained and up-to-date.
- Work with DBH treasurer to ensure accurate financial records are maintained
- Ensure the safety of children and vulnerable adults at all stages by following safeguarding policy and procedures.
- Complete risk assessment forms for Community Hub sessions.
- Minute taking
Liase with partners
- Work closely with partners who use the Hub spaces.
- Work with the community hub team to continue developing and establishing new partnerships with organisations
- Represent Destination Ball Hill when working in the community with local residents, stakeholders, and partners
Other duties
- To meet regularly with the Chair of the Community Hub and maybe required to attend monthly Core Group meetings.
- Undertake any other tasks deemed necessary for the successful completion of the post.
Pay: £15.00 per hour
Benefits:
Work Location: In person
