Customer experience supervisor Work, Jobs in Coventry, Wmd (with Salaries)

Supervisor
Lindt Careers —Birmingham
- Bar
- Analysis skills
- IT
Venue Security Supervisor
CBS Arena —Coventry
- Communication skills
- Annual leave
- Employee assistance programme
1d
Junior Operations Supervisor
Gopuff —Coventry
- Part-time
- Microsoft Office
- Communication skills
- Sick pay
Quick apply
Operations Supervisor
The Peninsular and Oriental Steam Navigation Company —Coventry
- Monday to Friday
- Management
- English
- Supervising experience
Quick apply
5d
Branch Contracts Supervisor
Travis Perkins —Coventry
- Full-time
- Employee discount
14d
Warehouse Operative Nights
AO World —Coventry
- £13.29 an hour
- Night shift
- Warehouse experience
- Employee discount
Warehouse Supervisor
PHOENIX Healthcare Distribution Limited —Birmingham
- £16.48 an hour
- Supervising experience
- First Aid Certification
- Warehouse experience
- Free parking
- Annual leave
Operations Supervisor
Emcor —Coventry
- £35,000 a year
- Full-time
- Customer service
- Microsoft Office
- Leadership
- Employee assistance programme
- Referral programme
Quick apply
1d
Operations Manager
The Peninsular and Oriental Steam Navigation Company —Coventry
- Management
- Customer service
- Microsoft Office
Quick apply
5d
New Store** Store Supervisor - Elliots Fields Retail Park, Rugby
Skechers USA Ltd —Rugby
- Leadership
- Communication skills
Quick apply
Night Relief Supervisor
Admiral Slots —Coventry
- £12.75 - £13.25 an hour
- Full-time
Quick apply
6d
Supervisor (16 hours) - Solihull, Søstrene Grene
Sostrene Grene —Solihull
- Weekend availability
- Supervising experience
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
Senior Warehouse Operations Supervisor
InPost UK —Coventry
- £38,981.72 a year
- Monday to Friday
- Leadership
- Communication skills
- Employee assistance programme
- Life insurance
Quick apply
Supervisor - Customer Service
Welcome Break —Warwick
- Up to £13.69 an hour
- Overtime
- Customer service
- Leadership
- Free parking
- Employee discount
2d
Transport Supervisor (3 on 3 off)
Daventry Transport —Daventry
- £40,461.96 a year
- Full-time
- Leadership
- Annual leave
- Employee discount
Quick apply
11h
Retail Supervisor
Cotton Traders —Atherstone
- £13.21 an hour
- Employee discount
Quick apply
1d
Virtual Team Supervisor
Bathroom Showroom —Crick
- Full-time
- Remote
- Sales
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Passenger Transport Coordinator
Coventry City Council —Coventry
- £28,598 - £34,434 a year
- Supervising experience
- Quality control
Venue and Bar Supervisor
PLAYERS PARTY ROOMS —Coventry
- £26,500 a year
- Weekend availability
- Hospitality
- Bar
- Management
- Annual leave
- Employee discount
Quick apply
ZARA BIRMINGHAM DEPUTY STORE MANAGER
INDITEX —Birmingham
- Full-time
- Customer service
- Leadership
Quick apply

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customer experience supervisor jobs near coventry, wmd

Supervisor

Lindt Careers -
Birmingham

Apply Now

Job details

Permanent

Benefits

Company pension

Qualifications

Analysis skills
IT

Full job description

Birmingham

A little bit about Lindt

We are a premium chocolate manufacturer established in 1845 operating in over 86 countries around the World. Guided by our Global purpose to Enchant the World with Chocolate and UK vision of Creating Moments to Make Everyone Feel Special, we have around 400 team members in the UK across our Head Office, Retail, and Field Sales divisions. We are a Top 20 Great Place to Work and are proud of our incredible people, our unique values-led culture and our iconic market leading brands such as LINDOR & GOLD BUNNY.

We’re also proud of being one of the few bean-to-bar chocolate makers in the world, where we control every step of our chocolate production.

How you could help us to Enchant the World with Chocolate

We have an exciting opportunity where you could be a part of our incredible team.

In this role you will …

Support the store management team in motivating, inspiring and developing a team of dedicated chocolate advisors, towards the accomplishment of the retail plan
Contribute to the operational excellence and financial performance of a store in the Lindt UK retail division, using responsible business practices and adhering to all company policies
Embody the Lindt brand with passion and be part of a team of Lindt brand ambassadors who are experts at delivering the Lindt Service proposition and exceeding customer expectations every day
Actively support an environment of collaboration through sharing knowledge, information and encouraging teamwork to drive ideas to action

Where you’ll be based
This role is based in our Birmingham Resorts World Store and is 20 hours per week

Key Responsibilities
Maximising Sales Turnover and Store Profitability to Grow and Drive the Business Forward

Use provided business tools, along with good personal judgement, to drive and exceed store sales and profit targets
Track store KPI’s and support the store management team to identify opportunities and risks, supporting a clear course of action
Align with line manager on action plans from store performance reviews
Collaborate with store management team on opportunities for key trading periods

Delivering and Developing Operational Excellence

Contribute to a self-disciplined culture focused on flawless execution of processes, procedures, and initiatives including consistent delivery of presentation standards in store
Maintain awareness of audit and loss prevention controls, delivering full compliance in all areas including inventory, cash reconciliation, deliveries etc.
Comply with company Health and Safety policy and procedure, and take associated actions to ensure a safe working environment for all
Escalate issues to the store management team when necessary in a timely manner

Delivering Outstanding Premium Visibility and Communication with our Customers

Become an expert brand ambassador in delivering the Lindt Service proposition by living the values and personally contributing to a customer centric-culture
Embrace the Global Retail Mystery shop program, using the results to recognise strengths and share best practice
Maintain monthly visual merchandising plan to company standard
Stay informed of current trends and contribute to weekly Competitor Watch of the local market place
Understand and actively anticipate consumer needs and go the extra mile to delight customers

Leading for an Inspiring Place to Work

Take responsibility for developing your own skills and capability and support a learning culture
Collaborate with line manager in order to achieve your own agreed PDP objectives
Participate in monthly 1-2-1s with your Line Manager to guide your own performance
Work with line manager to resolve personal performance issues in a timely manner
Align with line manager on action plans from personal performance reviews

What experience you’ll bring

Proven experience within a retail organisation is preferable, as is a genuine love of all that a career in retail has to offer
Proven track record of delivering performance at a high level within a team
Numerate with good analytical and IT skills
A highly motivated self-starter, with a drive for results
Excellent interpersonal skills, able to build relationships internally and externally
An infectious can do attitude – ready to try new things and enthuse everyone you meet

Being yourself every day

We want everyone at Lindt feel safe to be themselves, ensuring they are empowered, represented, celebrated and included in our workplace. You’ll notice this throughout the recruitment process; in our ‘dress for your day’ policy and through our proactive DE&I strategy.

Living our values everyday

At Lindt UK, our values guide us in everything we do. Being Passionately Lindt, Always Evolving, Building Real Relationships, Acting Responsibly and Making An Impact are an integral part of life here at Lindt.

What you can expect from us

In return for everything that you’ll bring, we can offer you an exciting role in a fast-growing organisation, where we’ll provide an environment where you will thrive, feel supported and fulfil your career aspirations. As well as supporting your physical and mental wellbeing, as part of our offering, you will receive a competitive compensation and benefits package including; competitive salary, bonus, pension, life cover, chocolate allowance; chocolate give-aways, chocolate discount, birthday day off and so much more!

Apply Now

Refine Your Search

customer experience supervisor jobs in coventry, wmd

Supervisor

Venue Security Supervisor

Junior Operations Supervisor

Operations Supervisor

Branch Contracts Supervisor

Warehouse Operative Nights

Warehouse Supervisor

Operations Supervisor

Operations Manager

New Store** Store Supervisor - Elliots Fields Retail Park, Rugby

Night Relief Supervisor

Supervisor (16 hours) - Solihull, Søstrene Grene

Senior Warehouse Operations Supervisor

Supervisor - Customer Service

Transport Supervisor (3 on 3 off)

Retail Supervisor

Virtual Team Supervisor

Passenger Transport Coordinator

Venue and Bar Supervisor

ZARA BIRMINGHAM DEPUTY STORE MANAGER

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