Service desk analyst Work, Jobs in Coventry, Wmd (with Salaries)

IT Analyst
SPACE VERVE LIMITED —Coventry
- £24,420.00 - £45,724.89 a year
- Full-time
- Hybrid work
- Windows
- Microsoft Office
- Analysis skills
- Free parking
Quick apply
1st Line Service Desk Analyst
SDI —Birmingham
- £16.75 - £17.25 an hour
- Full-time
- Customer service
- Windows
- Microsoft Office
Quick apply
Service Desk Analyst
Leicestershire Partnership NHS Trust —Leicester
- £28,392 - £31,157 a year
11d
Service Desk Analyst / IT Support Help Desk Technician
nGeneration —Tipton
- £27,178 a year
- 12 hour shift
- Hospitality
- Microsoft Excel
- IT
- Annual leave
Quick apply
Service Desk Analyst
Sysco —Tamworth
- Full-time
- Bilingual
- Customer service
- English
1st / 2nd Line IT Support Analyst
OneSchool Global —Warwick
- £25,000 - £30,000 a year
- Full-time
- Azure
- Windows
- Travel
- Annual leave
- Referral programme
Quick apply
3d
IT Service Desk Analyst
Nationwide Platforms —Lutterworth
- £26,000 - £27,000 a year
- Customer service
- IT
- Annual leave
- Employee discount
IT Support Analyst
LKQ Corporation —Tamworth
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
12d
IT Support Analyst
NFP Corp —Bromsgrove
- Hybrid work
- Customer service
- Windows
- Bachelor's degree
- Annual leave
- Employee discount
Service Desk Roles (1. Service Desk Lead/ 2.Service Desk Analysts)
FalconSmartIT —Birmingham
- Rotating shift
- Analysis skills
- Communication skills
Quick apply
Service Desk Analyst - Swedish Speaking
Sysco International —Tamworth
- Full-time
- Remote
- Bilingual
- Customer service
- English
Quick apply
Onsite IT Support Analyst - 1st/2nd line
Tetra Tech —Birmingham
- Travel
- In-person
- Communication skills
Field Service Administrator
nGeneration —Tipton
- £25,557 a year
- 12 hour shift
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
Microsoft Dynamics365 and Power Platform Support Analyst
NTT Data UK —Birmingham
- Azure
- JavaScript
- APIs
Microsoft Dynamics365 and Power Platform Support Analyst
NTT Ltd —Birmingham
- Azure
- JavaScript
- APIs

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IT Analyst

SPACE VERVE LIMITED
Coventry

Quick apply

Job details

Graduate | Full-time | Fixed term contract
£24,420.00 - £45,724.89 a year

Benefits

Free parking
Casual dress
UK visa sponsorship
On-site parking

Qualifications

Microsoft Windows Server
Jira
Desktop support
TCP
Operating systems
SCCM
BMC Remedy
LAN
Ticket management
Windows
Technical support
Microsoft Office
Firewall
Analysis skills
Network Protocols
IT support
Computer networking
DNS
Mac OS
ServiceNow
IT
Linux
TCP/IP
Communication skills
Active Directory
Help desk
VPN

Full job description

Job Overview
We are seeking a dedicated IT Analyst to join our dynamic IT support team. The successful candidate will be responsible for providing technical assistance, troubleshooting software and hardware issues, and maintaining network infrastructure. This role offers an excellent opportunity to utilise and develop a broad range of IT skills within a professional environment. The ideal applicant will possess strong communication skills, a customer-focused approach, and a solid understanding of various operating systems and network protocols.

Responsibilities

Provide desktop support and resolve hardware, software, and network issues efficiently.
Assist with the configuration and maintenance of Microsoft Windows Server environments, Active Directory, and DNS.
Support users with operating systems including Windows, macOS, and Linux, ensuring optimal performance.
Manage software troubleshooting, including applications such as Microsoft Office, SCCM, ServiceNow, Jira, and BMC Remedy.
Maintain network security through firewall management, VPN configuration, TCP/IP troubleshooting, and LAN/WAN support.
Monitor system performance and conduct regular updates to ensure security compliance.
Assist in the deployment of computer hardware upgrades and installations.
Document technical procedures and support tickets accurately using ticketing systems such as ServiceNow or Jira.
Collaborate with other IT team members to improve service delivery and implement new solutions.
Deliver exceptional customer service by effectively communicating technical information to non-technical users.

Experience

Proven experience in technical support or IT support roles with a focus on desktop support and network administration.
Strong knowledge of computer networking concepts including TCP/IP, DNS, LAN/WAN architecture.
Hands-on experience with Microsoft Windows Server environments, Active Directory, SCCM, BMC Remedy, and operating systems such as Windows and macOS.
Familiarity with Linux systems and related tools is desirable.
Experience managing firewalls, VPNs, TCP protocols, and troubleshooting hardware components.
Proficiency in using help desk tools like ServiceNow or Jira for ticket management.
Excellent analysis skills with the ability to diagnose complex technical issues efficiently.
Strong communication skills to liaise effectively with colleagues and end-users alike. This role offers an engaging environment for IT professionals eager to expand their expertise while supporting organisational technology needs in a fast-paced setting.

Pay: £24,420.00-£45,724.89 per year

Benefits:

Casual dress
Free parking
On-site parking
UK visa sponsorship

Work Location: Hybrid remote in Coventry CV1 2TE

Quick apply

Refine Your Search

service desk analyst jobs in coventry, wmd

IT Analyst

1st Line Service Desk Analyst

Service Desk Analyst

Service Desk Analyst / IT Support Help Desk Technician

Service Desk Analyst

1st / 2nd Line IT Support Analyst

IT Service Desk Analyst

IT Support Analyst

IT Support Analyst

Service Desk Roles (1. Service Desk Lead/ 2.Service Desk Analysts)

Service Desk Analyst - Swedish Speaking

Onsite IT Support Analyst - 1st/2nd line

Field Service Administrator

Microsoft Dynamics365 and Power Platform Support Analyst

Microsoft Dynamics365 and Power Platform Support Analyst

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