The Role Outline: Your Shift at a Glance As our Linen Porter, you are the engine behind the scenes of our housekeeping operation. You will not be making the beds, but you will be the reason the beds get made. You will manage the heavy lifting, push the linen cages, sort the stock, and ensure our Room Attendants have exactly what they need, right when they need it, to deliver spotless rooms.
Why Village? At Village, we do hospitality a little differently. We are all about personality, genuine connections, and creating lively spaces for our guests to work, eat, relax, and play. That is why we back our teams to be themselves, take ownership, learn new skills, and grow their careers.
Previous experience is great, but your attitude, reliability, and physical stamina matter much more to us. If you are highly organised, love being on your feet, and enjoy being the dependable person the whole team relies on, we will give you all the support you need. Because it really does take a Village.
How the Village Thrives We live our culture through four simple commitments:
We Can & We Do: We show up to make a genuine difference and do fantastic work every day, with purpose.
We Will: Treat each other with respect and dignity. No ego, no drama. We try our best and look out for each other.
We Care: We care about our impact on guests, the community, and each other.
Your Shift: What You Will Actually Be Doing We do not just need someone to count sheets on a clipboard. We need a proactive, highly organised operator. We trust you to handle:
The Heavy Lifting: Moving the stock. You will receive, sort, and distribute clean linen cages to the housekeeping teams, while managing the collection of soiled linen for the laundry. It is a physical job, and safe manual handling is an absolute must.
The Team Support: Being the backbone. You will act as the ultimate support system for the Room Attendants and Public Area Cleaners, replenishing their cupboards and running supplies to the floors so they can focus entirely on the guests.
The Organisation: Setting the standard. You will take total pride in maintaining the linen rooms and storage cupboards, keeping them spotless, safe, and perfectly organised so the team can grab what they need in seconds.
The Stock Control: Protecting the budget. You will monitor our daily linen usage, report any damage or shortages immediately, and support the weekly stock counts to ensure we never run short on a busy changeover day.
How We Succeed Together We do not micromanage. It takes a village, so we believe in Ownership & Integrity, giving you the autonomy to manage your stores and solve practical problems on the fly. We Empower & Elevate our people. If you want Room to Grow, we provide excellent training and development to help you step up in your hospitality career.
Selling Our Benefits
Health & Wellbeing: Complimentary full leisure club membership for you and a friend (worth £1,500 annually), a monthly well-being programme, and an Employee Assistance Programme.
Hotel Stays: Discounted stays from £35 based on two sharing, plus a Holiday Purchase scheme.
Food & Drink: 50% discount on Food and Drink purchased on or off shift at any Village Hotel.
Financial & Extras: Financial wellbeing support via Wagestream, High Street discounts, an Electric car salary sacrifice scheme, and your birthday off guaranteed.
Think You Have Got the Right Energy? We are not looking for perfect CVs, we are looking for great people with serious stamina and a bag of personality. If you enjoy physical work, possess a passion for organisation, and love delivering excellent behind the scenes support, we want to hear from you.
Bring your personality, your drive, and your hard graft. Hit apply, tell us why you love being the backbone of a busy team, and let's see if our energies align.
