Customer experience coordinator Work, Jobs in Cowes, Iow (with Salaries)

Shipping Coordinator
K Line Europe Ltd —Southampton
- £28,000 - £31,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Administrative experience
Quick apply
9d
Operations Coordinator - Portsmouth
BTS —Portsmouth
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Sales Executive
PB Asher Ltd —Southampton
- £30,000 - £35,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Free parking
- Sick pay
Quick apply
Coordinator - Property Services
SNG (Sovereign Network Group) —Ryde
- £25,936 - £30,000 a year
- Full-time
- Maintenance
6d
Customer Support Coordinator
Infinity Energy Services Ltd —Southampton
- £25,000 - £30,000 a year
- Full-time
- Customer service
- Engineering
- Administrative experience
- Annual leave
Quick apply
12d
Scheduling and Planning Coordinator (Maternity Cover)
Nviro —Portsmouth
- £15,870 a year
- Part-time
- Administrative experience
- Annual leave
- Employee assistance programme
Sales Support Coordinator
Domo Tactical Communications —Whiteley
- CRM software
- Sales
- Salesforce
- Annual leave
- Employee assistance programme
Lifestyle & Wellness Co-ordinator
Bupa —Chichester
- £13.10 - £14.10 an hour
- Full-time
- Employee discount
- Gym membership
Quick apply
Procurement & Production Coordinator
Precision Products (Portsmouth) Ltd —Havant
- £30,000 - £35,000 a year
- Full-time
- Data entry
- IT
- Free parking
- Flexitime
Quick apply
4d
Contracts Coordinator
Precast Structural Solutions Ltd. —Southampton
- £28,000 - £32,000 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Events Coordinator
Pure Human Resources —Southampton
- £28,000 - £32,000 a year
- Full-time
- Microsoft Office
- Organisational skills
- Communication skills
- Free parking
2d
Freight Operations Coordinator
RHC Equestrian —Portsmouth
- £32,000 - £35,000 a year
- Full-time
- Microsoft Office
- In-person
- Time management
Quick apply
16h
Internal Sales Coordinator
Ty UK Limited —Portsmouth
- £25,000 - £26,000 a year
- Full-time
- Microsoft Outlook
- Customer service
- Microsoft Office
- Free parking
- Employee discount
Quick apply
2d
Project /Programme Administrator
University of Southampton —Southampton
- £31,236 - £35,608 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
9d
Patient Services Coordinator
KT Healthcare —Chichester
- £24,950 - £25,000 a year
- Full-time
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
4d
Events Coordinator
Hambledon Vineyard —Waterlooville
- £32,000 - £34,000 a year
- Weekend availability
- Hospitality
- Customer service
- English
- Employee discount
Quick apply
Crewing Coordinator
OEG Energy Group —Portsmouth
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Transport Coordinator - Chichester
WSCC —Chichester
- £32,597 - £35,412 a year
- Full-time
- Management
- Driving
- Travel
8d
National Sales & Partnerships Manager
African Adventures —Fareham
- £40,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Salesforce
- Free parking
- Annual leave
Quick apply
6d
Community Coordinator
Clockwise Group —Southampton
- Full-time
- Hospitality
- Customer service

I want to receive the latest job alerts for customer experience coordinator in cowes, iow

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer experience coordinator jobs near cowes, iow

Shipping Coordinator

K Line Europe Ltd
Southampton

Quick apply

Job details

Permanent | Full-time
£28,000 - £31,000 a year
9 days ago

Benefits

Cycle to work scheme
Company pension
Private medical insurance

Qualifications

Microsoft Excel
Customer service
Logistics
Administrative experience
IT
Communication skills

Full job description

An exciting opportunity has arisen for a Shipping Coordinator to join our Car Carrier Group based at our Southampton office within the prestigious Ocean Village Marina Complex.

This role would suit a motivated and organised individual with some knowledge of sea freight import and export processes, who is keen to develop their career within the RORO sector. Full training will be provided on our in-house systems and internal processes.

About the Company

“K” Line (Europe) Ltd. is part of Kawasaki Kisen Kaisha, Ltd. (“K” LINE), a global shipping group with a long-standing presence across international maritime transportation and logistics. “K” Line (Europe) Ltd. deals with car carrier and RORO services, supporting the safe and efficient transportation of vehicles. The Southampton office forms part of the Car Carrier Group and is dedicated to supporting customers with vessel schedules, bookings, cargo documentation, import and export processes, and day-to-day operational enquiries.

About the role

Reporting to the Office Manager of Car Carrier department, the successful candidate will support the team in delivering an efficient, prompt and professional service to car carrier customers. The role will involve the timely and accurate processing of import and export cargo, customer queries, booking information and related shipping documentation.

Key Responsibilities

The successful candidate will be responsible for a varied range of import and export administration duties, including:
Provide service details upon request to customers, including, but not limited to - vessel schedules, delivery terminal, cut-off dates, opening/closing times
Process booking requests in K Line Global System
Process Export Shipping Instructions
Keeping track of allocated space for UK bookings
Update in house XL record sheets logging relevant booking information
Review daily on quay list to check cargo booked dimensions against measured on quay. Add cargo received data into in-house systems to generate EDI messaging to our clients.
Collate and submit UCR’s using CNS/Destin 8 systems.
Creation of Import Files
Checking Import Freights, THC and associated costs against Tariffs
Advising accounts teams regarding incoming payments to ensure correct allocation.
Up-loading Import Manifests to CNS / Destin 8 Systems
Checking with new Import Customers regarding acceptance of freight costs
Arrangement of adhoc terminal services
Any other tasks as directed by Office Manager

Key Requirements

Previous experience in customer-facing, administrative, logistics, shipping or similar role would be preferred.
Strong customer service skills, with the ability to engage with customers professionally, courteously and confidently by phone and email.
Good written communication skills, including the ability to compose clear and professional messages.
Good administrative skills, strong attention to detail and the ability to process information accurately.
Basic IT skills, including confidence using Microsoft Excel and maintaining records accurately.
A proactive approach to building positive working relationships with customers and colleagues.
Knowledge of customs procedures, shipping processes or logistics operations would be advantageous.
Ability to assist with basic troubleshooting and resolve day-to-day customers or operational queries.
Comfortable working in a predominantly office-based role, with some flexibility where appropriate.
Applicants must have the right to work in the UK.

What we offer

In return, the company offers a competitive salary of £28,000 to £31,000 per annum, depending on experience, together with a good benefits package. This is an excellent opportunity to develop within the shipping industry and gain valuable experience in the RORO sector.

If you are interested in this opportunity and believe you have the skills and attitude to succeed in the role, we would be pleased to hear from you.

Pay: £28,000.00-£31,000.00 per year

Benefits:

Company pension
Cycle to work scheme
Private medical insurance

Application question(s):

Will you now or in the future require sponsorship?

Experience:

Logistics: 1 year (preferred)
Customer service: 1 year (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

customer experience coordinator jobs in cowes, iow

Shipping Coordinator

Operations Coordinator - Portsmouth

Sales Executive

Coordinator - Property Services

Customer Support Coordinator

Scheduling and Planning Coordinator (Maternity Cover)

Sales Support Coordinator

Lifestyle & Wellness Co-ordinator

Procurement & Production Coordinator

Contracts Coordinator

Events Coordinator

Freight Operations Coordinator

Internal Sales Coordinator

Project /Programme Administrator

Patient Services Coordinator

Events Coordinator

Crewing Coordinator

Transport Coordinator - Chichester

National Sales & Partnerships Manager

Community Coordinator

I want to receive the latest job alerts for customer experience coordinator in cowes, iow

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected