Microsoft dynamics crm Work, Jobs in Cowley, Oxf (with Salaries)

Business Analyst - CRM
Blue Cross —Burford
- £36,500 - £42,000 a year
- Full-time
- Hybrid work
- CRM software
- Communication skills
- Marketing
- Employee assistance programme
- Employee discount
Quick apply
8d
Quote and Order Escalations Specialist
Oxford Nanopore Technologies —Oxford
- Full-time
- Hybrid work
- CRM software
- Sales
- Customer service
Corporate Partnerships Fundraiser
RABI —Oxford
- £34,000 a year
- Full-time
- CRM software
- Business development
- Project management
- Annual leave
- Employee assistance programme
Community Fundraising Manager
RABI —Oxford
- £39,000 - £43,000 a year
- Full-time
- Project management
- Organisational skills
- Communication skills
- Employee assistance programme
Solution Analyst
Blue Cross —Burford
- £38,490 - £44,756 a year
- Full-time
- Hybrid work
- SharePoint
- APIs
- IT
- Employee assistance programme
- Employee discount
Quick apply
21h
Estimator
MBP Door Solutions —Reading
- Full-time
- Microsoft Office
- Analysis skills
- Project management
- Free parking
- Sick pay
Quick apply
6d
Office Based sales
John George —Reading
- Full-time
- CRM software
- Customer service
- Microsoft Office
- Free parking
Quick apply
9d
Trainee Customer Service Representative (CSR)
The Pollard Group —Buckingham
- £21,200 - £25,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Organisational skills
Quick apply
Business Development Executive
QBS Software —Newbury
- £28,000 - £40,000 a year
- Full-time
- CRM software
- Sales
- Microsoft Office
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Prospect Research Manager
Hearing Dogs for Deaf People —Princes Risborough
- £40,000 a year
- Hybrid work
- CRM software
- Microsoft Excel
- Analysis skills
- Annual leave
- Employee assistance programme
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Business Development Manager
Macfarlane Group —Reading
- £50,000 - £55,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Business development
- Driving
- Employee discount
Challenge Events Officer
Thames Valley Air Ambulance —Stokenchurch
- £26,227.50 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
- Employee assistance programme
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New Business Senior Manager
BDO —Reading
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Business Analyst - CRM

Blue Cross
Burford

Quick apply

Job details

Full-time | Fixed term contract
£36,500 - £42,000 a year
8 days ago

Benefits

Company pension
Employee assistance programme
Employee discount

Qualifications

CRM software
Data structures
Business analysis
Martech
Communication skills
Marketing

Full job description

Description

Contract: 35 hours per week, 12 month fixed term contract

Salary: £36,500 - £42,000

Location: Burford, Oxfordshire (hybrid working, minimum two days per week in the office. Please note that this is a mandatory requirement of the role and is not open to negotiation)

Closing date: Sunday 26th July 2026

Interview date: TBC

We are recruiting for a Business Analyst who loves connecting people, processes, and technology. At Blue Cross, our Information Services Directorate is on a mission to deliver solutions that keep our vital services running smoothly. We are looking for an engaging Business Analyst to act as the bridge between our technical environments and our operational teams.

More about the role

Blue Cross have a significant technology programme, called Central Platform, that is based on Microsoft Dynamics CRM. It includes an active project to develop a new operational system for our Rehoming and Fostering Services. As the lead Business Analyst, your role will be involved in all stages of the project lifecycle from the elicitation of requirements all the way through to user acceptance testing, implementation and service transition.

You will work collaboratively with the Blue Cross teams identifying short and long term needs, defining clear needs, working alongside our technical teams and external delivery partners to translate business requirements into solution designs that are user-friendly.

Beyond the technology and data, you will champion the human side of change. This includes undertaking impact analysis, supporting go-live readiness, and contributing to training materials and user guidance to ensure the successful adoption of new systems across Blue Cross.

This is a 12 month fixed term contract based at our Burford office. This is a hybrid role and you must be able to work from Burford twice a week.

About you

You are a highly analytical and structured thinker who genuinely enjoys breaking down complex problems into clear, actionable requirements. You are an excellent communicator, with a proven ability to translate complex concepts into accessible, meaningful language for non-technical audiences. You navigate risks, dependencies and shifting priorities with strong judgment and a proactive, self-motivated approach. You also bring a solid foundation in CRM systems, ideally with Microsoft Dynamics 365.

Building trusted, collaborative relationships is something you should be great at. You are completely comfortable engaging with stakeholders at all levels, including senior leaders and operational teams, and you know how to constructively challenge and influence decision-making to get the best possible outcomes. Above all, you operate with a high degree of professionalism, discretion, and compliance.

You will be confident working with third party developers as a key part of the role involves working with our partners throughout the project lifecycle.

Essential Qualifications, Skills, and Experience

Proven experience in business analysis across systems, processes or organisational change, exploring business scenarios to define recommendations for process definition and improvement.
Strong requirements elicitation managing business and functional requirements through the entire delivery lifecycle
Experience working with CRM systems, ideally Microsoft Dynamics 365
Experience delivering CRM implementations, enhancements or transformation initiatives
Experience of process design and modelling
Ability to translate business needs into structured requirements and specifications
Strong stakeholder management and communication skills
Experience supporting solution design, testing and validation activities
Analytical thinking and problem‑solving capability
Understanding of change impacts and supporting adoption
Ability to demonstrate, understand and apply Blue Cross values

Desirable Qualifications, Skills, and Experience

Microsoft Dynamics certification
Understanding of CRM data structures, processes and integrations
Experience with digital platforms, websites or marketing technologies
BCS Business Analysis qualification or equivalent
Experience working within a not for profit

How to apply

Click the apply button below and complete the online application process before the closing date on Monday 26th July 2026.

As part of the application process, you will be asked to confirm that you can meet the requirement to work from our Burford office a minimum of two days per week.

We reserve the right to close this vacancy early should we receive an overwhelming response.

Blue Cross benefits

Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.

In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.

Our generous benefits package includes:

Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)
Programmes for physical and mental wellbeing support
Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family
Health cash plan
Unlimited access to an employee assistance programme
Pension scheme with enhanced employer contribution
Professional fees paid with Continuing Professional Development and personal development support.
Life assurance
20% discount on Pet Plan pet insurance
Enhanced family friendly policies
Recognition scheme
Annual volunteer days
Charity worker discounts across a variety of retailers

To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.

About Blue Cross

If you’d like to learn more about Blue Cross, our mission, and the work we do to support animals and people, take a look at our About Us page

Quick apply

Refine Your Search

microsoft dynamics crm jobs in cowley, oxf

Business Analyst - CRM

Quote and Order Escalations Specialist

Corporate Partnerships Fundraiser

Community Fundraising Manager

Solution Analyst

Estimator

Office Based sales

Trainee Customer Service Representative (CSR)

Business Development Executive

Prospect Research Manager

Business Development Manager

Challenge Events Officer

New Business Senior Manager

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