Customer support & client services managers Work, Jobs in Coxhoe, Dur (with Salaries)

Sales Team Manager
Auxillis —Peterlee
- £29,283 - £32,670 a year
- Training & development
- Communication skills
- Time management
- Free parking
- Annual leave
Quick apply
6h
Customer Success Lead
One Utility Bill —Newcastle upon Tyne
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Team management
- Leadership
- Communication skills
Quick apply
2h
Senior Resource Planning Manager
Everflow —Peterlee
- £53,000 - £65,000 a year
- Full-time
- Hybrid work
- Analysis skills
- APIs
- AI
- Free parking
- Annual leave
7d
Customer Service Manager
IWG —Newcastle upon Tyne
- Up to £40,000 a year
- Customer service
- Team management
- Guest services
5d
Customer Experience Manager (Contact Centre)
Sopra Steria —Newcastle upon Tyne
- £33,000 a year
- Hybrid work
- Organisational skills
- Training & development
- Leadership
- Annual leave
23h
Customer Service Manager
International Workplace Group plc —Newcastle upon Tyne
- Up to £40,000 a year
- Full-time
- Customer service
- Team management
- In-person
7d
Import Customer Service (Deep Sea)
Intermodal Tank Transport —Middlesbrough
- From £24,784.50 a year
- Full-time
- Travel
- Budgeting
- In-person
Quick apply
13d
Team Leader
SET THE PACE LIMITED —Middlesbrough
- From £27,500 a year
- Full-time
- Mentoring
- Training & development
- Leadership
- Free parking
Quick apply
1d
Fleet Sales Support Manager
Vertu Motors —Gateshead
- £35,000 - £40,000 a year
- Full-time
- Team management
- IT
- Training & development
- Employee discount
Quick apply
Service Manager
NECSWS —Hartlepool
- Full-time
- Hybrid work
- Continuous improvement
- Travel
- Contracts
- Annual leave
Quick apply
5d
Software Support Manager
Xplor —Newcastle upon Tyne
- Full-time
- Hybrid work
- Continuous improvement
- Phone etiquette
- Leadership
Quick apply
11d
Retention & Quality Specialist
Verisure Services (UK) Limited —Newcastle upon Tyne
- £25,000 - £26,000 a year
- Full-time
- Communication skills
- Analytics
- Employee discount
- Referral programme
Quick apply
Customer Service Team Leader - Italian Speaking
tombola —Sunderland
- Overtime
- Hybrid work
- Customer service
- English
- Continuous improvement
Quick apply

More jobs to discover

Find similar jobs that you might be interested in.

Customer Success Lead
One Utility Bill —Newcastle upon Tyne
Team Leadership & People Management: Lead the Team: Oversee a team of 4 (3 Success Executives and 1 Account Executive), driving them to hit key targets and…
£35,000 - £40,000 a year
Quick apply
2h
Customer Success Lead
Cognassist —Hebburn
Shape account strategies that deliver impact for customers and revenue growth for Cognassist. 1-2-1 Sanctus coaching sessions to support personal and…
Quick apply

I want to receive the latest job alerts for customer support & client services managers in coxhoe, dur

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer support & client services managers jobs near coxhoe, dur

Customer Service Representative jobs in Middlesbrough

Customer Service Manager jobs in Newcastle Upon Tyne

Customer Success Manager jobs in Newcastle Upon Tyne

Customer Experience Manager jobs in Newcastle Upon Tyne

Customer Service Representative jobs in Milton Keynes

Customer Service Representative jobs in Stoke On Trent St6

Prison Service jobs in Liverpool

Customer Service Representative jobs in Plymouth

Customer Service Representative jobs in Luton

Service Manager jobs in Gainsborough

Customer Service jobs in London

Senior Project Manager jobs in London

Service Manager jobs in Glasgow

Service Manager jobs in Milton Keynes

Service Manager jobs in Kingston Upon Hull

Customer Service Manager jobs in Kidderminster

Transport Manager jobs in Leicestershire

Customer Service jobs in Remote

Customer Success Manager jobs in Remote

Customer Service Manager jobs in Manchester

Sales Team Manager

Auxillis -
Peterlee

Quick apply

Job details

Permanent
£29,283 - £32,670 a year
6 hours ago

Benefits

Free parking
Cycle to work scheme
Annual leave
Company pension
Employee discount
Referral programme
Car scheme

Qualifications

Performance management
Customer support
Professional development mentoring
Customer interaction
Training & development
Insurance claims experience
Team motivation leadership
Communication skills
Time management

Full job description

This is an exciting opportunity for an ambitious and experienced people leader to join Northgate Insurance Services, one of the UK’s leading providers of bespoke accident claims and mobility services for motorists, based at our contact centre in Peterlee.

As a Team Manager, you will lead, support and develop a motivated team of sales advisors, helping them deliver excellent customer outcomes while achieving key performance goals. You will do this through regular one-to-ones, coaching, training, quality monitoring, performance feedback and day-to-day support.

You will also act as a key escalation point for our diverse customer base, ensuring customer satisfaction, clear communication and fair outcomes remain at the heart of every decision, in line with our values.

Join us as a Team Manager and enjoy some outstanding benefits…
Of course, there’s a great basic salary, but that’s just the beginning. Our most popular benefits include:
Salary - £29,283 - £32,670 per annum, based on experience, enhanced by a monthly performance bonus.
Annual Leave - Start with 24 days, increasing to 26 days with service, plus the flexibility to buy or sell up to 5 extra days each year. You’ll also receive public holidays and an extra day off to celebrate your birthday.
Pension - Employer contributions of 3%.
Financial Benefits - Enjoy the security of free life assurance, a save-as-you-earn scheme, a colleague referral scheme offering £1,000 per referral, and our Benefits App with discounts and cashback at leading retailers including Tesco, Asda, Currys, B&Q and Wickes.
Wellbeing & Lifestyle Services - Access our colleague assistance programme, including a 24/7 GP service, mental health support and physiotherapy, plus cycle to work, eyecare vouchers, Health Cash Plan, Dental Plan and Travel Insurance.
Community & Culture - We foster a welcoming and inclusive community that celebrates cultural events and holidays, helping everyone feel part of our work family. You’ll also enjoy regular onsite visits from vendors and free, secure parking for a hassle-free commute.
Motoring Benefits - Take advantage of exclusive colleague vehicle-leasing schemes, discounted repairs and reduced rates on weekend car and van hire.
Stream - A free financial wellbeing app that gives you more control over your pay, helps you save, provides financial advice and offers even more discounts on your shopping.

About you
We’re looking for someone who is confident leading people, passionate about delivering great customer service and able to create an environment where colleagues feel supported, engaged and motivated to perform at their best.
To succeed in this role, you’ll ideally bring:

At least 2 years’ experience working at a similar management level within a contact centre environment.
A professional and pragmatic approach, with people at the heart of everything you do.
A strong customer service ethos and the ability to make balanced decisions that support both customers and colleagues.
The ability to lead, coach and develop a team, creating a positive culture where people feel involved and engaged.
Excellent time management skills and the ability to work effectively in a fast-paced environment.
Strong organisational, communication and problem-solving skills.
Ideally, experience within motor insurance, accident management or claims handling.

About Us

You may not know the Northgate Insurance Services name, but it is likely we have helped someone you know. We are the go-to provider for bespoke accident claims and mobility services for motorists. We’re trusted by some of the UK’s best known motor insurers and motoring brands to help their customers when they need it most.

We’re also part of something bigger - ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain. We are proud to have been awarded a King's Award for Enterprise in 2025, recognised for our commitment to promoting opportunity and supporting social mobility. Unlock your potential in an industry-leading business, surrounded by inspiring individuals and leaders, fuelled by the opportunity to thrive in your career.

We’re committed to building a diverse, inclusive, and respectful workplace where everyone can thrive. We actively welcome applications from people of all backgrounds, experiences, identities, and abilities. If you need adjustments at any stage of the recruitment process, just let us know. We’re here to support you.

We are agile. We are experts. We are imaginative. We are reliable.

Keep your career moving, smarter.

Quick apply

Refine Your Search

customer support & client services managers jobs in coxhoe, dur

Sales Team Manager

Customer Success Lead

Senior Resource Planning Manager

Customer Service Manager

Customer Experience Manager (Contact Centre)

Customer Service Manager

Import Customer Service (Deep Sea)

Team Leader

Fleet Sales Support Manager

Service Manager

Software Support Manager

Retention & Quality Specialist

Customer Service Team Leader - Italian Speaking

More jobs to discover

I want to receive the latest job alerts for customer support & client services managers in coxhoe, dur

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected