Application support engineer Work, Jobs in Craigavon, Arm (with Salaries)

Product Support Engineer
Mitie —Craigavon
- £41,097 a year
- 12 hour shift
- Computer literacy
- Computer skills
- Communication skills
- Free parking
- Employee discount
12d
Software Engineer
Almac Group —Craigavon
- Full-time
- Computer Science
- Software development
- Communication skills
9d
Technical Support Engineer II
Delinea —Belfast
- £45,000 - £50,000 a year
- Weekend availability
- Remote
- English
- Computer networking
- Communication skills
- Employee assistance programme
- Life insurance
Technical Support Engineer
INDICOMSUR —Newtownabbey
- £38,000 - £40,000 a year
- Full-time
- Computer literacy
- English
- In-person
Quick apply
Senior Technical Support Engineer
Cloudsmith —Belfast
- Full-time
- Hybrid work
- Computer Science
- Bachelor's degree
- Software development
- Annual leave
3d
Junior Software Engineer (Graduate)
EPAM Systems, Inc. —Newry
- Bachelor's degree
- Employee assistance programme
- Referral programme
Associate Product Support Engineer (1pm - 10pm)
Proofpoint —Belfast
- Full-time
- Hybrid work
- Mentoring
Sr. Escalation Engineer - Client Services
Thales —Belfast
- Weekend availability
- Computer Science
- Engineering
- Databases
- Annual leave
- Employee discount
Junior Software Engineer
BBC —Belfast
- Up to £42,000 a year
- Full-time
Senior Software Engineer (Product)
Stora —Belfast
- From £75,000 a year
- Full-time
- Remote
- Software troubleshooting
- Master's degree
- Mentoring
- Annual leave
- Work from home
Senior Embedded Firmware Engineer
Camlin Group —Lisburn
- Full-time
- Hybrid work
- English
- Analysis skills
- Mentoring
- Health & wellbeing programme
Quick apply
Senior Software Engineer
Netysoft Software and Business Systems —Newry
- £4,400 - £5,200 a month
- Full-time
- Software troubleshooting
- Analysis skills
- Continuous improvement
- Free parking
- Sick pay
Quick apply
2h
OTC Derivatives & Margin Applications Support - Technical Lead - Vice President
Citi —Belfast
- Weekend availability
- Hybrid work
- Analysis skills
- Continuous improvement
- Mentoring
- Annual leave
- Employee assistance programme
10d
Options Graduate & Placement Programme
Options Technology —Belfast
- Full-time
- Organisational skills
- Communication skills
Quick apply
Senior DevOps Engineer
Xelure Technologies —Belfast
- Weekend availability
- Remote
- DevOps
- Master's degree
- Travel
Quick apply
Site Reliability Engineer
IntApp —Belfast
- Full-time
- Azure
- AI
- Annual leave
Software Engineer
Lowe Rental Corporation —Lisburn
- Java
- Master's degree
- Bachelor's degree
Quick apply
Software Engineer
Angoka —Belfast
- Full-time
- Computer Science
- Engineering
- Computer networking
Software Engineer II - Product (Multiple Roles)
Stora —Belfast
- From £50,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- AI
- Annual leave
- Work from home
Senior Software Engineer
Expleo —Belfast
- Agile

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application support engineer jobs near craigavon, arm

Product Support Engineer

Mitie -
Craigavon

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Job details

Permanent
£41,097 a year
12 days ago

Benefits

Free parking
Employee discount
On-site parking

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Computer literacy
CCTV
IP networking
Computer skills
Customer support
Communication skills
Remote diagnostics
Help desk

Full job description

MiTec, 1st Floor, Unit 9 Silverwood Business Park, 70 Silverwood Road, Lurgan, Craigavon, County Armagh, BT66 6SY, UK, Craigavon, Lurgan, United Kingdom
Salary: £41,097 per annum
Shift Pattern: Full time. Please note this is a 24/7, 365 role, for 42 hours per week. You will be working 12-hour shifts, Normally 2 weeks of days (7am-7pm) followed by 2 weeks of nights (7pm-7am)
The rolling pattern consists of Week 1 - Four shifts (Monday, Tuesday, Saturday & Sunday) Week 2 - Three shifts (Wednesday, Thursday, Friday)
100% office based
What is in it for you?
A competitive salary
A friendly and supportive team
Training, career development & progression
Overtime opportunities
A great selection of benefits incl. Access to on-line GP services, death in service, share options and discounts for shopping, cinema, holidays, etc.
Free on-site parking

Key Purpose of the Job:
Working alongside the Customer Services and Scheduling departments to provide customer and engineering support in a timely and efficient manner. Reducing the amount of calls passed to field-based engineers by use of remote diagnostic tools and phone advice for security related product calls.

Key Job Responsibilities:
To provide technical support to end users and engineers both internally and externally.
To ensure prompt and accurate information is scheduled.
To prioritise workload and meet contractual deadlines.
To answer customer telephone calls ensuring internal customer service standards are met.
Any other reasonable requests from the line supervisors and Head of Service
Provide first line support to the customer to see if the call can be resolved before passing to the service team
To provide support to the Security Control Centre Team when required.

Essential Requirements for the Job:
Candidate to have a minimum of 3 years' Engineering experience across multiple disciplines including Intruder, CCTV, Access Control, Key Management and networks.
Customer focused
Good Level of PC skills / Microsoft products
Excellent telephone manner providing over the phone remote diagnostic.
Ability to work on your own and in a team environment
Strong interpersonal and communication skills
Ability to prioritise workloads to meet SLA requirements
Network/IP based product experience

Desirable Requirements for the Job:
Experience of CSL signalling device in relation to Intruder Alarm systems
Experience working on Enterprise-wide networked CCTV systems.
Experience of Remote programming of industry standards on Enterprise-wide networked Access control systems

Desirable Product Knowledge:
AMAG Symmetry Access Control/ Gallagher / Nedap
Milestone CCTV
Deister Key Management System
Allied Telesis

Additional Information:
If you're working history does not include experience at an engineer level in the required fields, your application is required to contain a personal statement detailing your work experience/skills that make you suitable for the position.
Applicants must have a 5-year checkable history.
You must successfully pass a PSNI check as per BS5979 and BS7858 screening as per industry standard.
Must currently hold SC clearance or be able to obtain the SC Clearance
Please note: We do not accept applications from anyone who has been unsuccessful at interview for the same grade role in the past 6 months.

Apply Now

Refine Your Search

application support engineer jobs in craigavon, arm

Product Support Engineer

Software Engineer

Technical Support Engineer II

Technical Support Engineer

Senior Technical Support Engineer

Junior Software Engineer (Graduate)

Associate Product Support Engineer (1pm - 10pm)

Sr. Escalation Engineer - Client Services

Junior Software Engineer

Senior Software Engineer (Product)

Senior Embedded Firmware Engineer

Senior Software Engineer

OTC Derivatives & Margin Applications Support - Technical Lead - Vice President

Options Graduate & Placement Programme

Senior DevOps Engineer

Site Reliability Engineer

Software Engineer

Software Engineer

Software Engineer II - Product (Multiple Roles)

Senior Software Engineer

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